113 customer service jobs found

Overview This position provides frontline technical support to corporate staff and customers by diagnosing and resolving computer hardware and software problems. The candidate will work closely with technical, professional, and service teams to manage escalations, coordinate repairs, deliver user training, and ensure high-quality support services. Responsibilities Maintain, analyze, image, troubleshoot, and repair LMI computer systems, including hardware, software, peripherals, and end-user devices. Assist users via remote access and phone support. Conduct initial troubleshooting during the first user contact to isolate problems until resolution. Troubleshoot and resolve technical issues using Service Desk tools, ensuring timely, effective, and well documented resolution. Provide support for account creation, maintenance and removal, as well as troubleshoot standard desktop and corporate applications. Troubleshoot and...

Basic Qualifications Bachelor’s degree in a specialized area; or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. CLEARANCE REQUIREMENTS: Department of Defense TS/SCI security clearance is required at time of hire. Must be able to obtain Polygraph. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position   Role and Position Objectives:  Join our team as a Linux Systems Administrator (Service Desk) for Space, Cyber and Intelligence Systems! You'll work with a diverse team managing enterprise systems, specialized Linux OS, cross-domain solutions, and boundary devices.   What You’ll Experience: Hands-on work with RedHat Linux, system/server builds, and...

Description: What We’re Doing: At Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training, and education. As a cyber security professional at Lockheed Martin, you’ll safeguard the sensitive information and warfighting capabilities that our citizens and the world depend upon to protect U.S. and ally interests. Here, you’ll work alongside other cyber security experts and military members to support their military operational objectives by providing them with a safe and secure operating environment. We are looking for an individual to serve as a Classified Cyber Security Information System Security Officer (ISSO) and join our team’s efforts in supporting and defending classified networks. Successful candidates should be knowledgeable of...

Description: Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you. This role will support the Strata program based out of Herndon, VA. The Systems...

Overview This position will serve as a primary lead for developing LMI’s facilities strategy and managing all aspects of LMI’s Facilities portfolio, including LMI’s SCIF spaces.  This position will be responsible for managing LMI’s facilities budgeting, construction, maintenance and repair program, which generally consists of life cycle planning and execution of construction, maintenance and repair at LMI’s locations. A background in managing secured facilities is strongly preferred.    This position is generally expected to work 3 days a week in LMI's Tysons Headquarters, but additional time in office may be required depending on workload, as well as travel to our other locations.   Responsibilities Develop and execute LMI’s facilities strategy and policies; Serve as lead for all facilities-related projects and activities; Serve as primary representative of LMI with all landlords, property managers,...

Overview LMI is seeking a self-motivated intern to support a fast-paced, results-driven Service Desk team. This Internship Program provides undergraduate and graduate students the opportunity to explore IT career paths, develop practical job skills, and gain paid, real-world experience while contributing fresh perspectives and energy to LMI. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area.  Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Description: Lockheed Martin is seeking a Staff Electronics Engineer to support a military customer in the Alexandria, VA area. This role involves research, design, development, testing, and sustainment of a wide range of military and commercial communications and electronic systems. What You Will Be Doing Responsibilities: • Support the research, design, development, and testing of communications and electronic systems, including cellular (2G, 3G, LTE), VHF/UHF radio, satellite, and cryptographic technologies. • Provide innovative technical solutions to complex challenges related to the testing, installation, and implementation of wireless, radio, cellular, and satellite communication systems. • Conduct analysis, troubleshooting, diagnostics, testing, tuning, optimization, repair, and certification of communications equipment and systems. • Operate and maintain diagnostic and test equipment, including digital multimeters, spectrum analyzers, oscilloscopes, frequency counters,...

Basic Qualifications Education Requirements: Requires a Bachelor’s degree in Engineering, or a related Science, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience.     Clearance Requirements: Department of Defense TS/SCI with Polygraph security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Imagine a world-class engineering environment. Now add a team of exceptional talent along with technologies that are so advanced they’re often classified. That’s what you’ll find at General Dynamics Mission Systems. Here you’ll lead amazing engineers as they invent the...

Overview LMI is seeking an experienced Journeyman Business Analyst at the Department of Homeland Security (DHS), Federal Protective Service (FPS) headquarters in Springfield, VA. This position will support the FPS Policy, Communications, and Engagement Directorate, primarily supporting efforts in areas of legislative affairs and internal agency policy development.  This is a hybrid position, and you must be able to work on-site as needed in Springfield and other locations within the National Capital Region.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government,...

Description: What We’re Doing: At Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training, and education. The Facility Security Officer (FSO) will be responsible for NISPOM (National Industrial Security Program Operating Manual compliance of the Lockheed Martin RMS Dahlgren facility. In addition to NISP compliance, the FSO will also function in an additional role overseeing the security administration of programs with special customer requirements. The Work: Duties will include but are not limited to: -Oversee the site’s NISP compliance to include: security clearance processing; document control; classification management; contract security specification administration; Closed Area administration; maintenance of records of classified...

Overview LMI is seeking a Cyber Security Controls Technical Analyst to support the implementation and oversight of a controls-related cybersecurity risk management program for a large government client. Candidates may need to be available to work onsite in Arlington, VA.      LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   *This position is currently full-time onsite at the customers Washington DC office.    Responsibilities Identify opportunities where AI/ML or...

Position Summary The Executive Director, DAF Delivery, is a senior leadership position within Odyssey serving as a critical customer facing principal responsible for architecting and delivering systems of systems solutions to interconnected mission partners within the Department of the Air Force (DAF). Reporting directly to the Vice President, Operations, this Executive Director plays a pivotal role in the success of the company’s operational delivery and its long-term strategic direction within the Air Force and Space Force.   As an operational and strategic representative for Odyssey to DAF leadership, the Executive Director is entrusted with strengthening customer relationships and driving customer satisfaction through collaborative solutioning with mission partners to discover, understand and solve their most complex system of system challenges.   This position will integrate with and across the Odyssey operational delivery teams to align priorities...

Overview LMI is seeking a Data Visualization Developer to support our Intelligence Community client.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and civilian sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Responsible for providing advanced data...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   Position is on the research staff of a government consulting organization and will be based out of Reston, VA. This position provides verified mathematical and scientific techniques...

Description: Our Lockheed Martin Enterprise Operations team is seeking a highly motivated and experienced Project Engineer to work across Lockheed Martin Business Areas (BAs) to understand manufacturing execution system (MES) requirements and capabilities. The successful candidate will align and harmonize common requirements and processes across BAs, generate functional specifications, and collaborate with IT developers to support the development, testing, and deployment of MES capabilities. Key Responsibilities: • Work closely with stakeholders across multiple Business Areas to understand MES requirements and capabilities • Align and harmonize common requirements and processes across BAs • Translate business requirements and capabilities into functional specifications • Collaborate with IT developers to support the development of MES capabilities • Test and validate MES capabilities prior to deployment into production • Partner with cross-functional teams to ensure successful...

Basic Qualifications Requires a Bachelor’s degree in Engineering, or a related Science, Technology or Mathematics field. Also requires 8+ years of job-related experience, or a Master's degree plus 6 years of job-related experience.   CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position As a Deputy Program Manager - Engineering (Sr DPME) for the Marion VA site, you'll integrate with a highly skilled cross-functional team responsible for the production, implementation, and testing of advanced aerospace composites and military shelter products. You'll ensure that our products for platforms like the F18,...

Basic Qualifications Requires a Bachelor’s degree in Electrical Engineering, or a related Science, Engineering or Mathematics field. Also requires one year of experience, or a Master's degree.   CLEARANCE REQUIREMENTS: : Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.   Responsibilities for this Position ROLE AND POSITION OBJECTIVES:   We will consider talented applicants with relevant academic and/or employment experience related to the duties listed below. Multidisciplinary background, such as composites, servo motion control, and materials are a definite plus. This position will require US citizenship for...

Basic Qualifications Requires a Bachelor’s degree in Software Engineering, or a related Science, Engineering or Mathematics field. Agile experience preferred.     CLEARANCE REQUIREMENTS: : Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Key Responsibilities:   Develop and maintain software for Payload Control Systems Collaborate with cross-functional teams to design and integrate software solutions Troubleshoot and resolve software issues to ensure optimal system performance Participate in code reviews and contribute to continuous improvement of software development practices   What Sets You Apart:   Clear...