120 customer service officer jobs found

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: 1. Checking customer order , make sure order meet compliance requisition 2. Make shipment happens base on customer request, extend quotation for repeat order and checking orders 3. Document preparation is need after warehouse arrange shipment 4. Need check payment detail with customer on each month end. Location: CN-Shenzhen, China (Upper Hills, Huang Gang Rd) Time Type: Full time Job Category: Business Support

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. What You’ll Be Doing Ensure product shipment inform, return to sales, and payment Process internal system, acquaint with ERP and ORACLE system will be preferred Maintain related reports which supplier Implement other tasks assigned by supervisor and support other necessary projects What We Are Looking For Bachelor’s degree in required Fluent in English written Proficient with Microsoft Outlook / Excel/PowerPoint Knowledge of ERP system (SAP SD module preferred) Good communication skill and strong sense of commitment Data-sensitive and well-developed administrative skills Customer-oriented and good teamwork What’s In It For You At Arrow, we recognize that financial rewards and great benefits are important...

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Provide expert internal and external customer service and sales support to...

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Provide expert internal and external customer...

Overview LMI is seeking a Contract Writing System Intructional Designer with significant experience in DoD contracting to support a DoD customer with their deployment of a new contract writing system solutions. This position requires the ability to obtain a Secret clearance (and interim clearance) in a timely manner. The candidate will provide direct support to DoD clients. This position can be worked remotely.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space,...

Position: Logistics Officer Job Description: Principal Accountabilities ● Directs and coordinates the movement of all inbound, outbound, and foreign to foreign freight movement. Familiar with a variety of the field’s concepts, practices and procedures allowing this individual to provide support to internal and external customers in determining cost-effective, timely and compliant freight movements. ● Responsible for quoting freight charges utilizing preferred freight vendors. Must have comprehension of freight variables (class, weight, dimensional weights, service levels). Experience in white glove service/on site packaging is preferred. ● Relies on extensive experience and judgment to determine best methods of freight movement to assist Trade in making decisions during the order acquisition process. Provide solutions to complex logistics transactions. ● Provides outbound in transit tracking for internal and external customers. ● Shipments executed include TL, LTL and...

Position: Logistics Officer Job Description: Principal Accountabilities ● Provides support to the Sales and Operations Organizations by expediting, trouble-shooting and following up on Customer orders by utilizing their expertise in electronic ordering and ERP systems.  ● Assist assigned traders by monitoring and expediting the processing of Sales/Purchase Orders in Converge Systems. ● Track delivery of inbound purchase orders in order to ensure that sales order promised ship dates are met, or information is proactively communicated to Trader/customer.  ● Maintain data in the Oracle ERP and Xcaliber Systems including, but not limited to, Suppliers, Customers, Contacts, Notes, Items, Price Lists, Purchase and Sales Orders. ● Review sales orders for optimal carrier selection, freight service levels, special customer requirements, etc. ● Perform Export Compliance process on orders shipping outside of the United States in accordance with provided guidelines. ● Review and...

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Logistics Officer Job Description: Principal Accountabilities ● Provides support to the Sales and Operations Organizations by expediting, trouble-shooting and following up on Customer orders by utilizing their expertise in electronic ordering and ERP systems.  ● Assist assigned traders by monitoring and expediting the processing of Sales/Purchase Orders in Converge Systems. ● Track delivery of inbound purchase orders in order to ensure that sales order promised ship dates are met, or information is proactively communicated to Trader/customer.  ● Maintain data in the Oracle ERP and Xcaliber Systems including, but not limited to, Suppliers, Customers, Contacts, Notes, Items, Price Lists, Purchase and Sales Orders. ● Review sales orders for optimal carrier selection, freight service levels, special customer requirements, etc. ● Perform Export Compliance process on orders shipping outside of the United States in accordance with provided guidelines. ● Review and...

Position Summary Odyssey is seeking a   Security Specialist   to support the  maintenance and operation of the industrial security and personnel clearance programs at the Niceville, FL  (Eglin AFB, FL)  offic e . The  Security Specialist will  be responsible for  support ing the maintenance and operation of the industrial security program, and personnel clearance program and ensuring company and customer  security requirements are met for Odyssey’s core business units. The successful candidate will interface with  the Associate Director of  Security,  Odyssey Security Management ,   Security Specialist  and all levels of Odyssey personnel to ensure contract security compliance with  applicable regulations  ( NISPOM 32 CFR Part 117, DoD SAP/SCI Community and Intelligence Community directives, applicable ICDs, etc.). This is a full-time role in  Niceville, FL (Eglin AFB, FL) ,  with a hybrid work schedule....

Position Summary Odyssey has an exciting opportunity for a Senior Human Resources Support Specialist within our AFLCMC/C3I group (formerly HBM).   The C2ISR Division is responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 aircraft, E-8C Joint Surveillance Target Attack Radar System (JSTARS) aircraft, Air Force Distributed Common Ground System (AF DCGS), the Integrated Broadcast Service (IBS) system and other C2ISR programs as they transition to sustainment. The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. The Global Network Systems (GNS) Branch (AFLCMC/ HBGW), located at Hanscom AFB, MA, is one of the numerous branches within the C2ISR Division and reports directly...

Overview LMI is seeking a Technical Integrator to serve as a Liaison Officer based in the National Capital Region (NCR) to represent a Department of War mission partner across multiple Department of War organizations, operational task forces, and mission partners. The Tech Integrator will serve as the organization’s primary NCR interface, synchronizing requirements, priorities, decisions, and actions across senior leaders, operational elements, technical teams, program offices, and industry partners. This position requires a Top-Secret security clearance.     LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships,...

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Functional Service Desk Agent with significant experience in DoW contracting to support the Army Contract Writing System (ACWS) as a member of the Tier 2 Functional Service...

Description SAIC is seeking an Operations Officer to join the Space and Intelligence Business Group. You would work on a joint Intelligence Community (IC) and Department of War (DoW) crown jewel program providing highly specialized space/counter-space engineering, scientific, and analytical services from Denver, Colorado. We support the Nation's leading-edge IC and DoW space programs and offer compelling, deep-technical work that has direct influence and impact on program development and operations. Our team has Subject Matter Experts (SMEs) across a variety of disciplines, including engineering, physics, mathematics, RF, optics, space acquisition and operations, and intelligence collection and analysis. This Operations Office r will work in a collaborative team-focused environment of U.S. Government civilians and contractors solving applied technical problems and developing usable solutions for multiple space-related capabilities and threats. This person will possess...

Description SAIC seeking a highly motivated and technically versatile Senior Systems Engineer to support the Naval Surface Warfare Center (NSWC) Crane and the Office of Strategic Weapons Acquisition & Sustainment (OSW A&S) Industrial Base Analysis and Sustainment (IBAS) Program . In this role, the candidate will serve as a Technology Project Officer (TPO) within the kinetics portfolio, with a primary focus on solid rocket motor (SRM) technology projects and various other kinetics-related efforts. The ideal candidate brings a unique combination of energetics and propulsion domain expertise, quality assurance and manufacturing background, systems engineering discipline, and program execution experience . This is a hybrid/telework position requiring regular engagement at the NSWC Crane customer site and periodic travel to vendor and industrial base locations across the continental United States. Key Responsibilities Serve as Technology Project Officer...

Overview LMI is seeking a skilled Business Financial Manager  to support a Customs and Border Protection customer . Successful LMI Business Financial Manager will demonstrate competency in DHS budget process, financial analysis, SAP, project execution, leadership critical thinking, relationship management, and business growth while upholding the highest standard of ethical behavior. This telework position will require 1 day per week on client site in Washington, DC.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on...

Position Summary Odyssey Systems has an exciting new opportunity for a System Cybersecurity Engineer to support MD4 at Peterson SFB, CO. This is a full-time position at Peterson SFB with some telework time approved at the discretion of the customer.  Responsibilities Duties included, but not limited to:   Labor provided to deliver cybersecurity services are certified in accordance with DoDI 8140.02, DoD 8570.01-M and AFMAN 17-1303 standards.   Ensure that cybersecurity policy is implemented correctly on covered systems in the maintenance of Authority to Operate (ATOs). Ensure compliance with DoD and Air Force Certification and Accreditation policies, specifically Department of Defense Instruction (DoDI) 8510.01,  Risk Management Framework (RMF) for DoD Information Technology , and AFI 17-101 , The Risk Management Framework (RMF) for Air Force Information Technology . Direct the discovery, monitoring, and...