3 energy jobs found

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Responsible for working on quotes for small to medium customers. ● Review, understand, and verify all data is complete on the Strategic Quote Coversheet (SQCS). Preparation and data entry of customer quotes into Arrow's IQ and Sales Desktop system. Download customer quote information from 3rd party software tools, and format and prepare data for entry into Arrow IQ quote tool which may require intermediate Excel skills.  ● Identify and correct any NEDA assignment discrepancies in the IQ tool. Initial scrubbing of part numbers for accuracy using Part Search and Component Quest tools.  ● Accurately PMView and communicate the quote strategy set by the SMR into the Basic Quote Cover Sheet. Monitor and action the Unassigned Quote Queue. ● Upon completion of Markup, down load quote from Arrow IQ system back into the requested format. Verify data and prepare quote for return to customer. Job...

Position: Field Sales Engineer Job Description: What You'll Be Doing • Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures • Serves as a liaison between Arrow’s internal resources, vendor resources and customers. • Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective processes. • Resolves discrepancies with the customer prior to order entry. • Enters sales orders into the Arrow system. • Review backlog report to fulfill orders most effectively. • Meets customer service agreements established in SOW • Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims What We Are Looking For • Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent...