2 it support specialist jobs found

Description SAIC is seeking an experienced ServiceNow (SNOW) Requirements Engineer to support our IC customer. The ideal candidate will serve as a critical bridge between stakeholders and technical teams, with responsibilities focused on collecting, analyzing, and refining requirements for SNOW applications and workflows. Given the nature of this role, the selected candidate will regularly interface with very senior IC staff and cross-functional contractors supporting separate contracts. This requires a calm, confident communication style to engage effectively with diverse stakeholders and enable mission success. As a Requirements Engineer, you will play a pivotal role in ensuring the successful execution of IT and SNOW workflow projects that are foundational to the IC Customer's mission. By using your analytical expertise and confident communication style, you will directly contribute to the development of secure, scalable, and impactful solutions. Join a high-performing...

Description SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance. This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential. Primary Responsibilities: Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities. Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles. Validate SNOW design and development solutions,...