12 it support specialist jobs found

ECS is seeking a Training Specialist to work in our Stafford, VA office. The Training Specialist will support the DMSS program by providing training specialist expertise to a Scrum Team tasked with delivering complex training curricula that translate functional enhancements into user knowledge for the CODIS system. Responsibilities: Analyze complex software enhancements to determine the best training approach Design and Develop training materials the ensure the best user learning experience Assist in the Implementation and Evaluation of training materials to ensure they are valid Update training materials across various training and knowledge base learning platforms Collaborate with other teams to understand the intricacies of the software application and changes that affect the end user experience Interact with required stakeholders including Client Program Management Office, Scrum Development Team, infrastructure managers, and SME Team to understand the needs of end...

Description SAIC is seeking a Field Services Administrator to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTIC Joint Program Office (JPO) Team . In this hands-on role, the Field Services Administrator will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment. The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL) , virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges in on-premises IT environments. This position requires on-site support at Springfield, VA in addition to travel (up to 25%) supporting other CONUS/OCONUS locations . Key Responsibilities: Respond to and resolve end-user support requests and incidents, providing hardware and software solutions...

Description SAIC is seeking an experienced, detail-oriented Configuration/Change Manager to join our MAJESTIC Joint Program Office (JPO) Team in Springfield, VA . This individual will play a critical role in managing and implementing configuration management (CM) and change management processes to ensure control over enterprise IT systems and software configurations. The role will focus on maintaining system integrity, ensuring proper documentation, and safeguarding configuration baselines in a mission-critical environment. As a Configuration/Change Manager, you will work closely with system owners, engineers, and stakeholders to maintain continuous visibility of configuration changes while ensuring compliance with established policies, frameworks, and best practices. This role requires on-site support in Springfield, VA . Key Responsibilities: Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining,...

Description SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must be performed on-site in...

Description SAIC is seeking a skilled and motivated Senior ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The Senior ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must...

Description SAIC is seeking a skilled and motivatedSharePoint Developer/Administratorto join our team in support of an enterprise IT environment. The primary focus of this role is the design, development, implementation, and enhancement of SharePoint environments, workflows, and capabilities to address complex business and operational needs. The successful candidate will be responsible for installing, configuring, and maintaining SharePoint systems, developing custom solutions, integrating SharePoint with other enterprise systems, and ensuring adherence to best practices and security standards. This role requires close collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable SharePoint solutions that improve business processes, enable automation, and enhance operational efficiency. The SharePoint Developer/Administrator will work in a fast-paced, mission-critical environment to deliver cutting-edge solutions...

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network components and...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior History Program Specialist who is responsible for the management and execution of the historical program, from research and writing to curation and operations. This individual leads the support to operate and maintain the material culture aspects of our history, to operate and maintain the archives and all associated material residing in the Historical Research Center, and to preserve and communicate the history to employees and...

Description We are seeking a highly skilled and motivated mid-level ServiceNow Software Developer with a focus on CMDB and IT Asset Management (ITAM). As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remote for the right candidate. Candidates must be U.S. Citizens and have the ability to get a Secret clearance. Key Responsibilities Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements. Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions. Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow. Understand the...

Description SAIC is seeking a skilled and motivated Solutions Architect to support an enterprise IT environment. This position focuses on designing, developing, implementing, and optimizing innovative solutions to address complex business and mission challenges. The Solutions Architect will oversee the overall architecture, integration, and strategy of IT systems, ensuring high performance, scalability, and security for all delivered solutions. The successful candidate will collaborate with cross-functional teams, including stakeholders, project managers, technical specialists, and leadership, to create and deliver effective technical roadmaps. This role requires a deep understanding of enterprise IT environments, modern technologies, on-prem and cloud platforms, and best practices in solution design. All work must be performed on-site inSpringfield, VA. Key Responsibilities: Solution Design and Architecture: Design and develop enterprise solutions by defining...

ECS is seeking a Federal Financial SME to work in our Fairfax, VA office. ECS is currently seeking a full time Federal Financial Management Subject Matter Expert to help lead the Department of Veterans Affairs (VA) in implementing the CGI Momentum commercial-off-the-shelf (COTS) solution. The Federal Financial SME will provide executive level support to the VA as it executes IV&V Wave Implementation testing, from initiation to planning to Hypercare following the detailed Wave steps found in the associated product lifecycle. The successful candidate will collaborate with the FMBT Project Management and System Integrator teams providing understanding of VA and FSC financial functions, financial business processes, and user-centric design methodologies. Additionally, the Federal Financial SME: Leads a team of testers and analysts in the validation of technical and business processes Provides direction and support issue resolution for IV&V Wave implementation testing...

Description SAIC is seeking external and incumbent talent to be considered for positions to support the FDIC ISS Program. This has recently been awarded to SAIC! These positions will provide critical IT operational services in support of FDIC initiatives, ensuring the effective delivery of IT services spanning several core task areas, including: Data Center Operations - Operations, maintenance, and optimization of on-premise and hybrid cloud environments. Network Engineering and Operations - Design, implementation, and support of advanced network infrastructure, ensuring reliable connectivity and security. Unified Communications - Management of enterprise voice, video, and collaboration tools across a distributed workforce. Client Services - Including deskside support, hardware deployment, and end-user support services. Service Desk Operations - Comprehensive help desk services, incident resolution, and customer experience improvement....