3 media jobs found

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

United States Postal Service External Publication for Job Posting 12193757 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch MN-ND District Job Posting Period 01/11/2026 - 01/15/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location LORETTO PO 99 N MEDINA ST LORETTO, MN 55357 CONTACT INFORMATION: Amy Weis | amy.k.weis@usps.gov | (763) 479-2656 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving record, and at...