3 configuration analyst jobs found

Description SAIC is seeking an experienced, detail-oriented Configuration/Change Manager to join our NITES Team in Colorado Springs, CO . This individual will play a critical role in managing and implementing configuration management (CM) and change management processes to ensure control over enterprise IT systems and software configurations. The role will focus on maintaining system integrity, ensuring proper documentation, and safeguarding configuration baselines in a mission-critical environment. As a Configuration/Change Manager, you will work closely with system owners, engineers, and stakeholders to maintain continuous visibility of configuration changes while ensuring compliance with established policies, frameworks, and best practices. Key Responsibilities: Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining, and auditing system baselines for all configuration items (CIs) such as hardware, software,...

Description SAIC is seeking a ServiceNow Technical Business Analyst to join our NORAD/NORTHCOM Enterprise IT Team and play a pivotal role in supporting enterprise IT operations using the ServiceNow platform. The primary responsibility of this role is to bridge the gap between business needs and technical solutions by defining requirements, designing workflows, and ensuring the successful implementation of ServiceNow solutions in a mission-critical environment. The ideal candidates will have a strong understanding of ServiceNow's capabilities and modules - including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) - with experience translating business processes into technical designs. This role involves close collaboration with stakeholders, system developers, and administrators to design and deploy solutions that align with mission priorities. Key Responsibilities: Gather, document, and prioritize business and technical...

Description We are seeking a highly skilled and motivated senior-level ServiceNow Software Developer with a focus on IT Service Management (ITSM) with expanding responsibilities into ITOM and ITAM. As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' service delivery, incident resolution, and overall IT service operations. You will serve as a technical leader, mentoring junior developers and driving architectural decisions across ITSM implementations while preparing for ITOM/ITAM expansion. This is a hybrid role but candidates will have to go onsite to our Colorado springs office 90% of the time. Key Responsibilities: Develop and configure ServiceNow applications using ITSM modules (Incident, Problem, Change, Request Management), ensuring alignment with clients' strategic goals and requirements. Lead the design and architecture of complex ITSM solutions,...