4544 customer service jobs found

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licences. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Description: You will be the Customer Service Rep for the Metrology team. Our team is responsible for delivering exceptional customer service and ensuring timely order fulfillment. What You Will Be Doing As the Customer Service Rep you will be responsible for managing customer orders, providing accurate pricing and delivery information, and acting as the liaison between customers and suppliers. Your responsibilities will include, but are not limited to: Process customer orders via phone, email, and other channels. Generate quotes, delivery dates, and provide order status updates. Maintain accurate customer and order records in the database. Coordinate with suppliers and internal teams to expedite orders and resolve issues. Support emergency order processing and manage returns and credits. Why Join Us The ideal candidate is collaborative, detail‑oriented, and passionate about delivering superior service. This role offers the chance to...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Researches, designs and develops solutions to meet business requirements. ● Manages full development lifecycle including testing, implementation, and auditing.  ● Performs solution design, verification, and support, which may require research and analysis.  ● Execute, assess, and troubleshoot programs and applications.  ● Analyze and amend errors in a timely and accurate fashion, and participate in upgrades, revisions, fixes and patches as mandated by the vendor. ● Design, develop and document specifications throughout the project lifecycle. ● Guide developers on issues related to the design, development, and deployment of mission-critical information and systems. ● Review work of development teams. Job Complexity Professional: ● Has no discretion to vary from established procedures ● Has no related work experience or has work experience but requires formal training in theories/concepts in...

Position: Senior Manager, Customer Service Job Description: For Arrow Global Supply Chain Services, we are currently looking for a Senior Manager, Customer Service to join our team in Gdańsk! Arrow Global Supply Chain Services is a division of Arrow Electronics that manages highly complex, high-volume global supply chains for large OEMs and suppliers. This means our Supply-Chain-as-a-Service offering is built on top of 85 years of Arrow Electronics supply chain leadership and expertise in the electronics industry. We accelerate your direct electronics supply chain into the future by leveraging Arrow’s seasoned industry experts, best-in-class processes, world-class systems and infrastructure, extensive global footprint and reach, and the orchestrator of the electronics partner ecosystem. ABOUT THE ROLE In the role as Senior Manager, Customer Service, you will be part of our global Operations organization with Service Centers teams located in Sweden, China, Hungary...

Position: Customer Service Officer Job Description: What You’ll Be Doing • Responsible for system-related work – SO entries, maintenance, shipment release & inventory management. • In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics. • Responsible for overall Customer management as well as handling RMA (customer returns). • Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), sales administration or buyer role. • Possess excellent communication and interpersonal skills. • Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP). • Customer-service oriented, analytical and problem-solving mindset. • Self-motivated and ability to prioritize tasks with sense of urgency. What’s In It For You...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Basic Qualifications Education Requirements: Bachelor’s degree in a specialized area; or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. Clearance Requirements: Department of Defense TS/SCI security clearance with ability to obtain a Polygraph is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.   A minimum of a IAT Level II (DoD 8570/8140.01) certification is required at time of hire: e.g. CompTIA Security+, GSEC, SSCP, and CCNA-Security   Responsibilities for this Position Relocation assistance is available   Role and Position Objectives:  Join our team as a Linux Systems Administrator (Service Desk) for Space, Cyber and Intelligence Systems!...

Position: Inside Sales Representative Job Description: Arrow Electronics  is a Fortune 100 company headquartered in Denver, CO, with 22,000 employees worldwide. Arrow offers technology solutions to a wide range of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Through a global network, we serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers. What You’ll Be Doing: Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems....

Position: Inside Sales Representative Job Description: Principal Accountabilities ● Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.  ● Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic...

Position: Pricing Specialist I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Customer Sales Representative with Italian Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based either in Casablanca, Morocco, or in Porto, Portugal. Your main...

Description: Lockheed Martin’s Security Operations Center (LMSOC) is seeking a seasoned Security Assistant Senior Specialist to support our consolidated personnel security clearance and pre employment screening programs. The incumbent will provide advanced security services for domestic and international operations, supporting both internal security professionals and external government agencies. This role requires knowledge of personnel security processes, and a strong ability to navigate complex environment. The selected candidate must exercise independent judgment and decision making and be able to work with minimal supervisory oversight. Day-to-day tasks may include: - Defense Information System for Security (DISS) administration - Security Information Management System (SIMS) administration - Security Central system administration - Applicant tracking system administration - Analyzing clearance and pre-employment data to determine appropriate actions - Researching and...

Overview This position provides frontline technical support to corporate staff and customers by diagnosing and resolving computer hardware and software problems. The candidate will work closely with technical, professional, and service teams to manage escalations, coordinate repairs, deliver user training, and ensure high-quality support services. Responsibilities Maintain, analyze, image, troubleshoot, and repair LMI computer systems, including hardware, software, peripherals, and end-user devices. Assist users via remote access and phone support. Conduct initial troubleshooting during the first user contact to isolate problems until resolution. Troubleshoot and resolve technical issues using Service Desk tools, ensuring timely, effective, and well documented resolution. Provide support for account creation, maintenance and removal, as well as troubleshoot standard desktop and corporate applications. Troubleshoot and...

ECS is seeking a Data Engineer to work remotely . Please Note: This position is contingent upon additional funding. ECS is seeking a passionate and driven Data Engineer to support DHS' Data Services Branch, under the Office of Chief Information Officer, that provides innovative and complex data analytics services and platforms to users. The Data Engineer will support our Federal customers with the tools and capabilities needed to turn data into actionable insights. In this role, you will be integral to data operations for the development and integration of multiple data types across a range of data sets and sources. You will be responsible for the day-to-day operations of systems that depend on data, ensuring data is properly processed and securely transferred to its appropriate location in a timely manner. Processing data will include managing, manipulating, storing, and parsing data in a data pipeline for a variety of target sources. Other tasks will include:...

ECS is seeking a Sr. Databricks Solutions Architect to work remotely . Please Note: This position is contingent upon contract award. ECS is seeking a skilled Sr. Databricks Solutions Architect to join our Professional Services team. This position is contingent upon contract award. If you are passionate about helping customers solve complex big data challenges, leveraging Databricks for advanced analytics, machine learning, and AI-driven insights, and enjoy working in a consulting environment where technical expertise meets client engagement, this role is for you. As a member of our team, you will work with customers on short- to medium-term engagements, providing technical guidance, architecture, and hands-on support to ensure they maximize value from their Databricks environments. You will collaborate with clients to design, implement, and optimize data pipelines, analytics workflows, and machine learning solutions, all while delivering exceptional customer service...

ECS is seeking a Sr. Databricks Solutions Architect to work in our Fairfax, VA office. Please Note: This position is contingent upon contract award. ECS is seeking a skilled Sr. Databricks Solutions Architect to join our Professional Services team. This position is contingent upon contract award. If you are passionate about helping customers solve complex big data challenges, leveraging Databricks for advanced analytics, machine learning, and AI-driven insights, and enjoy working in a consulting environment where technical expertise meets client engagement, this role is for you. As a member of our team, you will work with customers on short- to medium-term engagements, providing technical guidance, architecture, and hands-on support to ensure they maximize value from their Databricks environments. You will collaborate with clients to design, implement, and optimize data pipelines, analytics workflows, and machine learning solutions, all while delivering exceptional...

ECS is seeking a Tier II Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The individual serves as a primary contact for support requests, responding to a wide range of service inquiries and providing necessary information for resolution. They use their technical and operational expertise to configure, operate, and maintain service desk functions with minimal supervision. This includes effective incident management and service request fulfillment. They analyze performance statistics to improve tuning, automation, and optimization efforts. Additionally, they establish and maintain security, capacity, and business continuity documentation as part of the service value system. With extensive experience in customer environments, they conceptualize, construct, test, implement, and operate integrated infrastructure solutions that contribute to value-co-creation. They also actively contribute to the knowledge base to...