59 customer service jobs found

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

United States Postal Service External Publication for Job Posting 12186506 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/07/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title SALES,SVCS/DISTRIBUTION ASSOC Facility Location SHELDON PO 312 11TH ST SHELDON, IA 51201 CONTACT INFORMATION: JERROD OLSON | jerrod.c.olson@usps.gov | (712) 324-4618 Position Information TITLE: SALES, SVCS/DISTRIBUTION ASSOCIATE FLSA Designation: Non-Exempt Occupation Code: 2320-0003 Non-Scheduled Days: VARIES Hours: VARIES Window training is required after hire, followed by an end-of-training test on which employee must qualify to remain employed. Must be able to communicate...

United States Postal Service External Publication for Job Posting 12186508 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title SALES,SVCS/DISTRIBUTION ASSOC Facility Location POSTVILLE PO 146 W TILDEN ST POSTVILLE, IA 52162 CONTACT INFORMATION: Daniel Luzum | daniel.j.luzum@usps.gov | (563) 864-7630 Position Information TITLE: SALES, SVCS/DISTRIBUTION ASSOCIATE FLSA Designation: Non-Exempt Occupation Code: 2320-0003 Non-Scheduled Days: VARIES Hours: VARIES Window training is required after hire, followed by an end-of-training test on which employee must qualify to remain employed. Must be able to...

United States Postal Service External Publication for Job Posting 12184889 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch Northern Plains Processing Division Job Posting Period 01/03/2026 - 01/09/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title MAINTENANCE MECHANIC Facility Location DES MOINES NDC 4000 109TH ST DES MOINES, IA 50395 CONTACT INFORMATION: Brian Esser | brian.j.esser@usps.gov | (515) 251-2225 | WORKFORCE PLANNING SPECIALIST Position Information TITLE: MAINTENANCE MECHANIC FLSA Designation: Non-Exempt Occupation Code: 4749-03XX Non-Scheduled Days: Sunday, Monday Hours: 1500 - 2330 Must be able to communicate in and understand the English language with or without a reasonable disability...

United States Postal Service External Publication for Job Posting 12185151 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location BANCROFT PO 200 W RAMSEY ST BANCROFT, IA 50517 CONTACT INFORMATION: LORI STEIL | lori.l.steil@usps.gov | (515) 272-5003 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...

United States Postal Service External Publication for Job Posting 12185065 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location WOODBINE PO 405 LINCOLNWAY ST WOODBINE, IA 51579 CONTACT INFORMATION: Ashlee Martens | ashlee.a.martens@usps.gov | (712) 207-3172 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a...

United States Postal Service External Publication for Job Posting 12185059 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location GLENWOOD PO 101 S VINE ST GLENWOOD, IA 51534 CONTACT INFORMATION: SIDNEY MORRISON | sidney.morrison@usps.gov | (712) 527-4840 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12183560 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location HOLSTEIN PO 121 E 2ND ST HOLSTEIN, IA 51025 CONTACT INFORMATION: Darcie Renze | darcie.a.renze@usps.gov | (712) 368-3061 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...

United States Postal Service External Publication for Job Posting 12185810 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location WEST UNION PO 211 N VINE ST WEST UNION, IA 52175 CONTACT INFORMATION: Douglas Ramer | douglas.a.ramer@usps.gov | (563) 422-3465 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a...

United States Postal Service External Publication for Job Posting 12173464 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location POSITION(S) WILL BE AT THE FOLLOWING FACILITIES: IOWA CITY, IA CONTACT INFORMATION: Cynthia Luchtenburg | cynthia.j.luchtenburg@usps.gov | (319) 499-6083 | POSTMASTER (F) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state...

United States Postal Service External Publication for Job Posting 12173414 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title ASSISTANT RURAL CARRIER (ARC) Facility Location POSITION(S) WILL BE AT THE FOLLOWING FACILITIES: IOWA CITY, IA CONTACT INFORMATION: Cynthia Luchtenburg | cynthia.j.luchtenburg@usps.gov | (319) 499-6083 | POSTMASTER (F) Position Information Title: ASSISTANT RURAL CARRIER (ARC) FLSA Designation: Non-Exempt Occupation Code: 2325-0002 Scheduled Days: Saturday, Sunday and Holidays observed by the USPS on an as needed basis. During the onboarding period, ARCs must be available for...

United States Postal Service External Publication for Job Posting 12183625 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/02/2026 - 01/06/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location HUMBOLDT PO 601 SUMNER AVE HUMBOLDT, IA 50548 CONTACT INFORMATION: Jennifer Vitzthum | jennifer.l.vitzthum@usps.gov | (515) 332-3506 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12182921 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location ONAWA PO 1017 IOWA AVE ONAWA, IA 51040 CONTACT INFORMATION: Barbara Groff | barbara.a.groff@usps.gov | (712) 423-2811 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...

United States Postal Service External Publication for Job Posting 12182933 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location LAKE VIEW PO 521 3RD ST LAKE VIEW, IA 51450 CONTACT INFORMATION: Jeffrey St Peter | jeffrey.a.stpeter@usps.gov | (712) 657-6079 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12182946 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location SHELDON PO 312 11TH ST SHELDON, IA 51201 CONTACT INFORMATION: JERROD OLSON | jerrod.c.olson@usps.gov | (712) 324-4618 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...

United States Postal Service External Publication for Job Posting 12182948 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location CHEROKEE PO 410 W WILLOW ST CHEROKEE, IA 51012 CONTACT INFORMATION: Wanda Lenhart | wanda.s.lenhart@usps.gov | (712) 225-3708 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12182977 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location MILFORD PO 900 N AVE MILFORD, IA 51351 CONTACT INFORMATION: WILLIAM WALKER | william.j.walker2@usps.gov | (712) 338-4556 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12182980 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location ODEBOLT PO 315 S MAIN ST ODEBOLT, IA 51458 CONTACT INFORMATION: BRUCE ROBBINS | bruce.d.robbins@usps.gov | (712) 218-1096 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...

United States Postal Service External Publication for Job Posting 12183032 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location LOGAN PO 315 E 6TH ST LOGAN, IA 51546 CONTACT INFORMATION: Ronda Schaben | ronda.j.schaben@usps.gov | (712) 644-8004 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...