8 customer service jobs found

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

United States Postal Service External Publication for Job Posting 12186078 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch AR-OK District Job Posting Period 01/03/2026 - 01/07/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location WESTVILLE PO 1240 S WILLIAMS AVE WESTVILLE, OK 74965 CONTACT INFORMATION: CASEY KRUGER | casey.j.kruger@usps.gov | (918) 723-3231 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12179751 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch AR-OK District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location POSITION(S) WILL BE AT THE FOLLOWING FACILITIES: 391111 BROKEN ARROW PO 1701 S MAIN ST BROKEN ARROW, OK 74012 391112 BRK-EAST ARROW STA 2801 E KENOSHA ST BROKEN ARROW, OK 74014 CONTACT INFORMATION: Kyle Martinez | kyle.a.martinez@usps.gov | (918) 994-3408 | MGR CUSTOMER SERVICES Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES...

United States Postal Service External Publication for Job Posting 12184099 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch AR-OK District Job Posting Period 01/01/2026 - 01/05/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location KENTON PO 100 NEWBERT KENTON, OK 73946 CONTACT INFORMATION: LOIS CAYTON | lois.f.cayton@usps.gov | (580) 447-0419 | POSTMASTER (PTPO) Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting medical...

United States Postal Service External Publication for Job Posting 12184255 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch AR-OK District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title ASSISTANT RURAL CARRIER (ARC) Facility Location STILLWATER PO 809 S LEWIS ST STILLWATER, OK 74074 CONTACT INFORMATION: HEATHER CHRISP | heather.l.chrisp@usps.gov | (405) 377-3867 | POSTMASTER Position Information Title: ASSISTANT RURAL CARRIER (ARC) FLSA Designation: Non-Exempt Occupation Code: 2325-0002 Scheduled Days: Saturday, Sunday and Holidays observed by the USPS on an as needed basis. During the onboarding period, ARCs must be available for required training on weekdays....

United States Postal Service External Publication for Job Posting 12184324 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch AR-OK District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location STILLWATER PO 809 S LEWIS ST STILLWATER, OK 74074 CONTACT INFORMATION: Steve Lusk | steve.d.lusk@usps.gov | (405) 815-2255 | WORKFORCE PLANNING SPECIALIST Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a...

United States Postal Service External Publication for Job Posting 12184485 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch AR-OK District Job Posting Period 01/01/2026 - 01/05/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location CHOUTEAU PO 125 RAILROAD ST CHOUTEAU, OK 74337 CONTACT INFORMATION: Shelley Cole | shelley.d.cole@usps.gov | 9 (184) 768-8160 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...