44 customer service jobs found

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer base. 16/hr no more or less- fully remote. Responsibilities: Provides detailed solutions to end-users, using knowledge base articles/artifacts, on Windows, Office 365, and various customer operational/administrative applications. Provides escalation and routing for complex issues and requests to Subject Matter Experts within the organization. Documents all calls, customer communications, and troubleshooting steps performed in a detailed professional way using proper grammar. Maintains ownership of pending tickets to include following up with end-user and escalating if necessary. Research customer concerns and find appropriate resolutions using robust Knowledge Bases. Follow all IT and security policies that are set by SAIC and USMS. Support fellow team members...

United States Postal Service External Publication for Job Posting 12190384 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location MITCHELL PO 200 W 5TH AVE MITCHELL, SD 57301 CONTACT INFORMATION: KIRK RUST | kirk.r.rust@usps.gov | (605) 996-0957 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving record,...

United States Postal Service External Publication for Job Posting 12190368 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location BRITTON PO 605 MAIN AVE BRITTON, SD 57430 CONTACT INFORMATION: VANESSA BETHKE | vanessa.m.bethke@usps.gov | (605) 983-1345 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving...

United States Postal Service External Publication for Job Posting 12190347 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location CLARK PO 111 N SMITH ST CLARK, SD 57225 CONTACT INFORMATION: Whitney Garibay | whitney.l.garibay@usps.gov | (605) 532-3771 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12190323 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location HOWARD PO 100 N MAIN ST HOWARD, SD 57349 CONTACT INFORMATION: LISA MILLER | lisa.m.miller1@usps.gov | (605) 556-6132 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving record,...

United States Postal Service External Publication for Job Posting 12190201 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location RAPID CITY PO 500 EAST BLVD RAPID CITY, SD 57701 CONTACT INFORMATION: Lyle La Croix | lyle.d.lacroix@usps.gov | (605) 394-8605 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12190150 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location WINNER PO 402 S MONROE ST WINNER, SD 57580 CONTACT INFORMATION: MICHELLE RICHARDS | michelle.j.richards@usps.gov | (605) 620-1456 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a...

United States Postal Service External Publication for Job Posting 12190127 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location BELLE FOURCHE PO 804 STATE ST BELLE FOURCHE, SD 57717 CONTACT INFORMATION: Anne Carter | anne.m.carter@usps.gov | (605) 892-6428 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12190040 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/09/2026 - 01/13/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location BULLHEAD PO 104 TASUNKA ST BULLHEAD, SD 57621 CONTACT INFORMATION: JUSTIN HERTEL | justin.hertel@usps.gov | (605) 982-1049 | POSTMASTER Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting medical...

United States Postal Service External Publication for Job Posting 12189038 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location MILBANK PO 222 E 3RD AVE MILBANK, SD 57252 CONTACT INFORMATION: APRIL STEFFENSEN | april.steffensen@usps.gov | (605) 432-6531 | POSTMASTER 18 (B) Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12189063 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location SELBY PO 3408 MAIN ST SELBY, SD 57472 CONTACT INFORMATION: Christina Fay-Carmody | christina.m.fay-carmody@usps.gov | (605) 982-1922 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe...

United States Postal Service External Publication for Job Posting 12189156 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location STURGIS PO 820 KINSHIP RD STURGIS, SD 57785 CONTACT INFORMATION: SHANE BYRD | shane.d.byrd@usps.gov | (605) 347-0100 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving record,...

United States Postal Service External Publication for Job Posting 12189263 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title RURAL CARR ASSOC/SRV REG RTE Facility Location WAGNER PO 109 2ND ST SE WAGNER, SD 57380 CONTACT INFORMATION: KIRK RUST | kirk.r.rust@usps.gov | (605) 996-0957 | POSTMASTER Position Information Title: RURAL CARR ASSOC/SRV REG RTE FLSA Designation: Non-Exempt Occupation Code: 2325-07XX Non-Scheduled Days: VARIES Hours: VARIES RCAs must be available to work on an as needed basis. DRIVING REQUIRED: Applicants must have a valid state driver's license, a safe driving record, and...

United States Postal Service External Publication for Job Posting 12189555 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location CARPENTER PO 531 415TH AVE CARPENTER, SD 57322 CONTACT INFORMATION: Rustin Johnsen | rustin.r.johnsen@usps.gov | (605) 352-2725 | SUPV CUSTOMER SERVICES Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your...

United States Postal Service External Publication for Job Posting 12189577 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location LANTRY PO 14 WHEAT AVE LANTRY, SD 57636 CONTACT INFORMATION: DYLAN WITKOWSKI | dylan.witkowski@usps.gov | (605) 982-0892 | POSTMASTER 18 (B) Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting medical...

United States Postal Service External Publication for Job Posting 12189580 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location WOOD PO 118 W MAIN ST WOOD, SD 57585 CONTACT INFORMATION: TIANNA PETERS | tianna.m.peters@usps.gov | (605) 856-4854 | POSTMASTER Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting medical suitability,...

United States Postal Service External Publication for Job Posting 12189613 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location MARVIN PO 101 E DIVISION ST MARVIN, SD 57251 CONTACT INFORMATION: APRIL STEFFENSEN | april.steffensen@usps.gov | (605) 432-6531 | POSTMASTER 18 (B) Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting...

United States Postal Service External Publication for Job Posting 12189619 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location KAYLOR PO 105 MAIN ST KAYLOR, SD 57354 CONTACT INFORMATION: Sharon Wiebenga | sharon.r.wiebenga@usps.gov | (605) 589-3984 | POSTMASTER 18 (B) Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting medical...

United States Postal Service External Publication for Job Posting 12189681 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 01/08/2026 - 01/12/2026 Job Title POSTMASTER RELIEF (RMPO) - 2 HR Facility Location BRANDT PO 116 MAIN ST BRANDT, SD 57218 CONTACT INFORMATION: Toni Stout | toni.m.stout@usps.gov | (605) 874-2402 | POSTMASTER 18 (B) Position Information Title: POSTMASTER RELIEF (RMPO) - 2 HR Grade: L - 51 FLSA Designation: Non-Exempt Occupation Code: 2305-0115 Non-Scheduled Days: VARIES Hours: VARIES PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day. Must be able to communicate in and understand the English language with or without a reasonable disability accommodation under the Rehabilitation Act. Postal Service employment is conditional upon your meeting medical...