3 customer service jobs found

Description Seeking a seasoned Senior System Administrator with strong knowledge of creating plans to assure effective management, operations, and maintenance of system and application. We are considering highly technical individuals who possess leadership skills and a positive attitude. Veterans are encouraged to apply. RESPONSIBILITES: Knowledge of IIS and Windows Server technologies Scripting experience, with preference to PowerShell Experience installing, supporting, and troubleshooting Commercial Off The Shelf products (COTS) Agility mindset towards solving problems that might extend beyond one's assigned specialty. Participate in technical research and development to enable continuous innovation within the infrastructure. Resolve a wide range of system hardware and application technology issues in a fast-paced environment Ensure that system hardware, operating systems, software systems, and related procedures adhere to...

Description SAIC is seeking a Walk-Up Support Technician who will deliver immediate onsite technical support at designated walk-up kiosks, focusing on resolving user issues with devices, software, and conference systems supporting the FDIC. This role requires strong technical capabilities, excellent interpersonal skills, and the ability to handle a wide range of technical issues. The Technician will also be responsible for ensuring kiosk coverage and operational readiness throughout working hours. This role will require onsite work in Dallas, TX. Key Responsibilities: Walk-Up / Kiosk Operation: Staff walk-up kiosks with trained analysts to provide support coverage from 7 AM to 6 PM local time, Monday through Friday , excluding holidays and need to be available for shifts during those hours. Deliver onsite support for the following: Conventional devices (e.g., laptops, desktops, peripherals) and audio-visual systems. Troubleshooting and resolution of hardware and...

Description SAIC has an exciting opportunity for a Sr. Business Process Analyst to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem and using cutting-edge technologies. Looking for an analyst who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Job Description Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements. Defines and develops business processes, policies, roles and responsibilities, and performance metrics. Conducts analysis of business processes including: Current state analysis Gap analysis Benchmarking Best practices identification Organizational assessment Other related tasks Plans and implements process...