88 customer service jobs found

Overview LMI is seeking an experienced Customer Experience and Service Design Lead to support the Retail and Delivery Modernization Program for a nationwide parcel logistics and retail organization. This program is modernizing retail technology, operations, and service delivery across thousands of locations while improving the experiences of customers and employees.   This is a hands-on leadership role for an experienced practitioner who can lead and develop a customer experience team while personally performing the detailed work required to move the program forward. The successful candidate will be comfortable shifting between strategy and execution , setting direction, mentoring team members, planning research, conducting fieldwork, synthesizing data, developing journey maps and service blueprints, facilitating stakeholder sessions, and translating findings into actionable recommendations.   The ideal candidate is a collaborative and...

Overview LMI is seeking a Human Capital & Administrative Operations Support Specialist  to support our team within the Office of the Under Secretary of Defense, Acquisition and Sustainment (OUSD(A&S)).  This role supports the A&S human resources staff in the Directorate for Business Operations by advising senior level authorities regarding time and attendance and civilian awards administration and providing program operations and customer support. In this role, you will serve as the assistant principal subject matter specialist for Defense Agencies Initiative (DAI) Time and Attendance processing and oversee end-to-end administration of DoD Civilian Awards across all echelons. The ideal candidate pairs deep technical knowledge of federal timekeeping systems and identity access governance with extensive experience managing complex federal and defense civilian recognition programs. Communication with the organization’s senior-level staff and...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area. Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Position: Channel Sales Specialist - Palo Alto Networks Job Description: Why You'll Love This Role Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.   Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization. Role Overview immixGroup has introduced Palo Alto Networks Channel Sales Specialist to enhance partner engagement, streamline operations, and drive growth. These roles blend traditional channel management with direct sales strategies , ensuring better alignment between partners and Palo Alto Networks’ go-to-market objectives . Key aspects of these roles include:...

Overview LMI has an immediate need for a Receptionist for our corporate office in Tysons, VA. The Receptionist provides support to the Security department by greeting and processing/checking-in all visitors, answering all incoming calls and issuing credentials and access badges.  This includes creating and issuing photo ID and access control badges to LMI visitors.  This is a full-time position. The Receptionist is expected to have the reception desk open and operating promptly at 7:00 a.m . and throughout the day until 4:00 p.m . Relief coverage will be provided for a 30-minute lunch, as well as morning and afternoon breaks of 15 minutes each.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready...

Overview LMI is seeking a Customer Engagement Officer to support a federal government customer recognized as a leader in online publishing. The selected candidate will enhance customer engagement, promote the customer’s online publishing brand, and serve as a bridge between users, content contributors, IT support, and leadership.  This position requires an active TS/SCI with polygraph and relevant exposure to U.S. foreign policy and national security counterterrorism objectives.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus...

Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $20-$25 per hour (depending on state) Schedule: This is not a 9-5 job. Days of the week vary, and weekends, overtime, and Holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours.  NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on...

Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $25-$30 per hour (depending on state) Schedule: This is not a standard 9-5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments;...

Description: Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you. This role will support the Strata program based out of Herndon, VA. The Systems...

Description: Manager, Contracts Management - Level 5 What You Will Be Doing The Manager, Contracts Management – Level 5 serves as a Contracts Manager within the Air Mobility and Maritime Missions Aero Line of Business (LOB) Contracts Manager. This role provides strategic leadership and oversight of contract management activities, ensuring alignment with business objectives, customer requirements, and regulatory compliance. The position requires a proactive leader who can operate in a dynamic environment, build strong relationships with internal and external stakeholders, and support mission success. This role includes approximately 25% domestic travel in support of program and customer engagement needs, which may increase if the candidate is not located in Marietta, GA. International travel may also be required. Key Responsibilities - Lead and manage contracts activities within the Air Mobility and Maritime Missions Aero LOB - Provide strategic guidance and oversight on...

Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $20-$25 per hour (depending on state) Schedule: This is not a 9-5 job. Days of the week vary, and weekends, overtime, and Holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours.  NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on...

Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $25-$30 per hour (depending on state) Schedule: This is not a standard 9-5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments;...

Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): Accrued Paid Time Off Medical,...

Basic Qualifications Bachelor's degree in a related field or the equivalent combination of education and relevant work experience is required plus a minimum of 2 years of relevant experience; or Master's degree.   CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Developing mission-critical systems that help keep people safe is what we do. At General Dynamics Mission Systems, you’ll be part of the team that helps heroes make a true impact. The work we do is important. The challenges we face are career-defining. The opportunity we can offer is one-of-a-kind. We apply advanced technologies such as...

Overview LMI is seeking a business-minded, technology-focused, government contracts attorney to join its small, dynamic Law Department. This role offers the opportunity to help shape how LMI develops, protects, and brings technology solutions to the federal marketplace. Reporting directly to LMI’s General Counsel, the Associate General Counsel, Technology will serve as the primary legal advisor to the Chief Technology Officer (CTO) organization. You will work closely with technology and business leaders on product development, commercialization, and strategic transactions, translating complex legal issues into practical advice that supports growth and our federal clients’ most critical missions. This is a full-time, primarily on-site position based in Tysons, Virginia. Hybrid or fully remote arrangements will be considered for exceptionally qualified candidates.   LMI is a new breed of digital solutions provider dedicated to accelerating government...

Overview LMI is seeking a Staff Data Engineer to build authoritative data products supporting Army logistics operations. This engineer will own the development and sustainment of data pipelines, models, and ontology within Palantir Foundry. This is a senior individual-contributor role for an engineer who can make architectural decisions, build production systems, and raise the technical standard of the team.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space,...

Description: Lockheed Martin’s SOF GLSS Team, the leading provider of a wide range of tailored logistics, maintenance and sustainment services is seeking a Logistics Management Analyst to join the SOF GLSS team in Arlington, VA. The candidate will perform classified duties supporting multiple Special Operations groups. What You Will Be Doing As the Logistics Management Analyst your responsibilities will include but are not limited to: • Perform property management activities including but not limited to receiving, posting, issue, disposal, and any other life cycle sustainment activities in support of the task order. • Maintain loose issue and bulk storage areas organized by location, NSN, serviceability and accurate counts. Issue equipment to individuals, units, or activities. Perform perpetual inventories upon issue and biweekly inventory counts for ordering purposes. Perform inventories quarterly and annually or as directed by Accountable Property Officer (APO). •...

Basic Qualifications Education Requirements: Requires a Bachelor’s degree in Engineering, or a related Science, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience.     Clearance Requirements: Department of Defense Top Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Imagine a world-class engineering environment. Now add a team of exceptional talent along with technologies that are so advanced they’re often classified. That’s what you’ll find at General Dynamics Mission Systems. Here you’ll lead amazing engineers as they invent the technologies,...

Basic Qualifications Bachelor’s degree or equivalent is required plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience to meet managerial expectations. J-STD_001, 002, IPC 610, MIL-STD-883, or NASA std’s certification may be required within 30 days of hire. Responsibilities for this Position Imagine building your career by developing the solutions that support the mission of our nation’s service members, intelligence analysts and first responders. That’s the challenge that’s waiting for you at General Dynamics Mission Systems. Here you have the opportunity to redefine innovation and excellence for the world. Are you ready? Then make a career move that makes an impact at General Dynamics Mission Systems. A Program Quality Manager leads the quality assurance strategy for programs, ensuring alignment with organizational goals and customer requirements. This role...

Description: We are seeking a highly skilled and knowledgeable S&T Senior Manager to join our Government Affairs team. This position will play a critical role in shaping Lockheed Martin initiatives within the Department of War (DoW) technology landscape. The ideal candidate will possess deep insight into DoW technology development organizations and processes, as well as a keen understanding of emerging defense technologies and missions. The manager will be a key advisor to Lockheed Martin Business Areas, enabling strategy development, opportunity identification, and stakeholder engagement throughout the development and acquisition lifecycle. ________________________________________ Key Responsibilities: • Provide expert-level insight and analysis on DoW S&T organizations including OSW/Service laboratories, rapid capability offices, and commercial tech accelerators for defense. • Advise business areas on customer needs and trends to inform Internal R&D (IRAD) and...