113 customer service jobs found

Description: This position requires TS/SCI clearance with ability to obtain Polygraph. The Program Security Representative will perform a variety of SCI security related duties and ensure the coordination of SCI security practices and procedures. This is an entry level position with 1+ years of related experience. Security disciplines include, but are not limited to, program security, personnel security, completing Program Access Requests (PAR), Requests for Access (RFA), SCI nominations, classified meeting support, program management support, indoctrinations, debriefings, security incident investigations, access control, visitor control, and classification management utilizing ICDs and customer-specific guidelines. Candidate must also be able to create presentations and provide Security Education and Awareness training, write/develop/implement procedures, and provide excellent customer service. Basic Qualifications: - TS/SCI with ability to obtain Polygraph - 1+ years...

Overview LMI is seeking a self-motivated intern to support a fast-paced, results-driven Service Desk team. This Internship Program provides undergraduate and graduate students the opportunity to explore IT career paths, develop practical job skills, and gain paid, real-world experience while contributing fresh perspectives and energy to LMI. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace...

We are currently offering a $1,500 sign-on bonus for Conventional Machinist new hires, payable after 90 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Conventional Machinist in Chesapeake, Virginia. The Conventional Machinist is responsible for fabricating, re-engineering, repairing and assembling metal parts and components using conventional machines in a "job shop" environment; performing repairs to equipment and parts that are broken or damaged to allow economical salvage of the components; designing, fabricating, machining, and assembling components. Operations include boring, facing, milling, tapping, burning, welding and cutting.  Seeking candidates with a m inimum two years’ machining experience on heavy equipment and components with portable machines and manual shop machines; Background in salvage related machining and experience operating manual...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area.  Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Coordinator in Fredericksburg, Virginia. The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment and performing general administrative tasks in support of the Rental team. This role is critical to the day-to-day execution of the rental business in order to reach acceptable sales and profit levels. Seeking candidates with High school diploma or equivalent, required; Experience in the equipment rental industry and knowledge of equipment applications, preferred; Demonstrated results in a customer service role. Requirements for the  Rental Coordinator position include: Self-starter able to work in a fast-paced environment with limited supervision. Exceptional customer satisfaction skills and the ability to build solid relationships required....

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative in Dulles, Virginia. The Customer Support Representative position is responsible for telephone product sales and support to prospect and help grow the parts, service and machine/rental business with assigned accounts. As well as, collaborate and work with other sales team members to develop and deliver solutions to customers. Seeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background; Demonstrated success in a sales environment, required; College degree in related field, preferred. Requirements for the  Customer Support Representative position include: Excellent verbal and written communication skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills...

We are currently offering a $5,000 sign-on bonus for Marine Field Technician new hires.  Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Marine Field Technician in Chesapeake, Virginia. The Marine Field Technician position is responsible for diagnosing, troubleshooting and performing intermediate level mechanical and electrical repairs and complete overhauls on marine engines and propulsion systems. Seeking candidates with a minimum of two years' experience diagnosing, troubleshooting, and repairing intermediate level mechanical and electrical DOC/DPF/SCR with marine engines and equipment control systems; Must be able to perform sea trial and data logger; engine vision; Military equipment experience a plus; High school diploma or GED required. Minimum of three years relevant marine field experience is required to be eligible for the $5,000 sign-on bonus. Candidates with...

Carter Machinery Company, the authorized Caterpillar dealer for Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring Apprentice Marine Shop and Field Technicians in Chesapeake, Virginia. The Apprentice Marine Shop & Field Technician is provided training and development to accurately troubleshoot and diagnose and perform standard mechanical repairs and complete overhauls on marine engines and propulsion systems. At the end of the 15 month program, the Apprentice is expected to understand electrical, marine engines and propulsion systems fundamentals and be fully accredited under the Department of Labor Apprenticeship. Seeking candidates with a high school diploma or GED required; Completion of post-secondary diesel engine or related program or two years of mechanical job experience required; Military equipment experience a plus; Proficiency in the use and application of all CAT electronic tools and software, such as SIS, ET, etc. preferred but training will...

We are currently offering up to a $5,000 sign-on bonus for Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Technician in South Hill, Virginia. The Rental Field Service Technician applies basic mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. Seeking candidates with a minimum two years’ experience performing mechanical service and repairs to Caterpillar and related competitive equipment; High school diploma or GED required. Requirements for the Rental Field Service Technician position include: Must have excellent...

Overview LMI is seeking an Operations and Performance Management specialist to support our federal customer in Arlington, Virginia. The Operations Analyst plays a critical role in supporting the efficient and effective execution of executive directives and strategic management initiatives within the A&S, Directorate, Business Operations, Executive Operations office. This position manages and tracks Executive Orders, Presidential Actions, and performance metrics, ensuring alignment with departmental goals. The Analyst serves as a key liaison with the A&S components and Directorate of Administration and Management (DA&M) and utilizes various data management tools, including CATMS, PULSE dashboards and SharePoint, to maintain accurate records and facilitate informed decision-making.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an  Industrial Hydraulic Repair Representative in Salem, Virginia. The Industrial Hydraulic Repair Representative is responsible for maximizing the sale of hydraulic and machining products and services, full machine shop services, and specialized welding services by calling on Industrial customers in an assigned territory. The individual in this will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. Seeking candidates with previous sales experience, preferably in heavy/industrial equipment and thorough knowledge of Hydraulic Systems and Machining products and services; Bachelor's Degree in Business, Marketing or related field a plus. Requirements for the Industrial Hydraulic Repair Representative position include: Thorough knowledge of...

We are currently offering up to a $5,000 sign-on bonus for Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Technician in Springfield, Virginia. The Rental Field Service Technician applies advanced-level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. Seeking candidates with a minimum of three years experience performing advanced-level mechanical service and repairs to Caterpillar and related competitive equipment; High school diploma or GED required. Requirements for the Rental Field Service Technician position...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Express Lube Service Advisor in Richmond, Virginia. The Express Lube Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with a minimum two years’ service related experience; heavy equipment exposure; High School diploma or equivalent. Requirements for the Express Lube Service Advisor position include: Must be proficient with Microsoft Office Products. Must have excellent customer service skills and the ability to deal with stressful situations. Must be a strong communicator...

We are currently offering up to a $5,000 sign-on bonus for Heavy Equipment Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.  Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service Technician in Norton, Virginia for 1st or 2nd Shift . The Field Service Technician is responsible for providing expert level diagnosis, troubleshooting and repair of all engine/components regardless of model/ maker at customer jobsites. Seeking candidates with a minimum of four years ’ experience repairing heavy construction equipment preferred; Must have experience troubleshooting and diagnosing expert level mechanical repairs; High school diploma or GED required. Minimum of three years relevant heavy equipment field experience is required to be eligible for the $5,000 sign-on bonus....

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

We are currently offering a $2,000 sign-on bonus for EPG Rental Technician new hires. $1,000 is payable after 90 days of employment, and the remaining $1,000 is payable after 180 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Rental Technician in Richmond, Virginia. The EPG Rental Technician is responsible for servicing, diagnosing and repairing EPG rental equipment for power, temperature control, air, pumps and used equipment at a Carter or customer facility. This position maintains all equipment by carrying out preventative maintenance and any required product improvement plans. Seeking candidates with previous experience with UPS and parallels, diagnosing and troubleshooting engine failures and performing mechanical repairs to electrical generator systems and related equipment; High school diploma or GED required....

We are currently offering up to a $5,000 sign-on bonus for Heavy Equipment Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.  Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service Technician in Dulles, Virginia. The Field Service Technician is responsible for diagnosing, troubleshooting, and repairing heavy equipment at customer sites. Seeking candidates with Previous experience performing mechanical service and repairs to Caterpillar and related competitive equipment; High school diploma or GED required. Minimum of three years relevant heavy equipment field experience is required to be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years’ heavy equipment field experience are eligible for a $2,000 sign-on bonus. Bonuses are made in 2 equal installments...

We are currently offering a $2,500 sign-on bonus for Logistics Driver new hires. $1,250 is payable after 90-days of employment, and the remaining $1,250 is payable after 180 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Logistics Driver in Dulles, Virginia. The Logistics Driver is responsible for the safe, efficient transportation of industrial/commercial parts and construction equipment to customer locations and Carter Machinery branches over established routes. Seeking candidates with a minimum of two years of CDL driving experience, including heavy-haul and tractor/lowboy driving; Valid CDL A licensure required; High school diploma or equivalent, preferred. Requirements for the Logistics Driver  position include: Thorough knowledge of DOT and Company safety standards and regulations. Must have an excellent driving record. Capable of operating a...