414 customer service representative jobs found

Position: Customer Service Representative Job Description: 1. 営業支援・顧客対応 インサイドセールスチームおよび顧客に対して高度な営業支援・カスタマーサービスを提供する   顧客およびサプライヤーとの関係強化を支援し、Arrowのビジネス拡大に貢献する   複雑な問題や差異案件について顧客と直接対応し、解決策やアクションプランを提案する   社内営業チームへのサポートやエスカレーション対応を行う 2. Order to Invoice（受注～請求）プロセス管理 受注登録および受注情報の管理・更新を行う Value Added案件の受注処理およびフォローアップを担当する Excel、PDF、FAXなど様々な形式の顧客注文を管理する SSRQ（SIMS Setup Request）の申請を行う Value Added NCNR（キャンセル不可・返品不可） COP（Customer Owned Parts） NCNRの設定・管理を行う MyArrowアカウントの設定を行う PCPRCE2（Customer Part and Pricing System）を利用した契約価格管理を行う 3. 需要管理・品質保証サポート Planned Demand（需要計画）および品質保証プロセスにおいて営業チームを支援する e-CompassおよびForecast Responseレポートの調整を行う 納期短縮依頼（Expedite）の一次対応後のエスカレーション窓口を担当する   インサイドセールスからのBond申請対応を行う 以下のレポートを管理する Dropped Part Report New Part Report Item Status Change Report IPS（In-Plant Store）やConsignment在庫の手動棚卸プロセスを管理する 契約更新条項（Contract...

Position: Customer Service Representative Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing...

Position: Customer Service Representative with German Job Description: The Amazing Customer Service Representative team in Gdansk is now hiring! They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak German and English and you like to work with other people - this might be something for you! What You Will Be Doing at Arrow? The Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer. Order to Invoice process. Communication with Customers, Suppliers and...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Customer Sales Representative with Italian Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based either in Casablanca, Morocco. Your main responsibilities will...

Position: Customer Sales Representative with Italian or German Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian or German Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Porto . Your main responsibilities...

Description: Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more— we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you. This position holds responsibility for metrology customer service and scheduling....

Description: WHAT WE'RE DOING At Sikorsky, a Lockheed Martin company, we are committed to delivering world-class sustainment solutions to our global customers. As part of our International & Commercial Black Hawk Spares and Repairs Program Management Team, we manage a growing portfolio of repair transactions, ensuring our customers receive exceptional service and their mission-critical needs are met. THE WORK As a Customer Service Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include: Interacting with customers before and after sales to ensure their needs are met efficiently and effectively. Delivering on all contractual and financial commitments, directly impacting the repairs P&L. Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities. Resolving production, shipping,...

Position: Inside Sales Representative II Job Description: Richardson RFPD , an Arrow Company, is a specialized electronic   component   distributor providing design engineers with deep technical   expertise   and localized global design support for the latest new products from the world’s leading suppliers of RF, Wireless, IoT and Power Technologies.   https://www.richardsonrfpd.com/         What You'll Be Doing: Customer relationship Management: Act as the primary internal contact for assigned customer accounts, providing proactive service and support. You will be working with a Field Sales Engineer/Technical Sales Representative who will call on the same account base, and you will both manage the territory as a team. Sales processing (Oracle): Utilize Oracle to process RFQ's (request for quotes), sales orders, and manage various order alerts. Inventory and Logistics: Check stock availability and shipping dates, assist in managing...

Position: Field Sales Representative II Job Description: Are you passionate about driving purposeful technology innovation?   If so, Arrow Electronics, currently has an exciting opportunity for a Field Sales Rep! Arrow Electronics is a Fortune 154 company, globally headquartered in Denver, CO with 22,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network.     What You Will Be Doing: Defining critical markets and new customers in the assigned sales territory, planning strategy, and developing all key relationships to ensure strong foundation for solution selling.  Maintaining and promoting relationships with customer contacts who may be determining design...

Position: Field Sales Representative II Job Description: Are you passionate about driving purposeful technology innovation?   If so, Arrow Electronics, currently has an exciting opportunity for a Field Sales Rep! Arrow Electronics is a Fortune 154 company, globally headquartered in Denver, CO with 22,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network.     What You Will Be Doing: Defining critical markets and new customers in the assigned sales territory, planning strategy, and developing all key relationships to ensure strong foundation for solution selling within the Aerospace & Defense vertical market. Maintaining and promoting relationships with customer...

Position: Inside Sales Representative II Job Description: Richardson RFPD , an Arrow Company, is a specialized electronic component distributor providing design engineers with deep technical expertise and localized global design support for the latest new products from the world’s leading suppliers of RF, Wireless, IoT and Power Technologies.  https://www.richardsonrfpd.com/        What You'll Be Doing: Customer relationship Management: Act as the primary internal contact for assigned customer accounts, providing proactive service and support. You will be working with a Field Sales Engineer/Technical Sales Representative who will call on the same account base, and you will both manage the territory as a team. Sales processing (Oracle): Utilize Oracle to process RFQ's (request for quotes), sales orders, and manage various order alerts. Inventory and Logistics: Check stock availability and shipping dates, assist in managing after the sale situations with the...

Position: Field Sales Representative II Job Description: Are you passionate about driving purposeful technology innovation? If so, Arrow Electronics, currently has an exciting opportunity for a Field Sales Rep for the Greater Colorado market. Arrow Electronics is a Fortune 100 company, globally headquartered in Denver, CO with 22,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network. What You Will Be Doing: Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design...

Position: Field Sales Representative Job Description: What You'll Be Doing: Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting...

Position: Field Sales Representative II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies...

Position: Field Sales Representative I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in...

Position: Inside Sales Representative Job Description: Arrow Electronics is looking for an Inside Sales Representative. This is your opportunity to join a successful team, develop a variety of professional career skills, and become a member of a Fortune 100 corporation. What You'll Be Doing: Provide outstanding customer service and sales support to key customer locations Quote spot buy opportunities to support emergent demands Manage your assigned accounts by taking proactive and regular actions related to sales and account support Support the business by tracking shipments, maintaining orders, managing backlog, expediting in bound shipments and troubleshooting delivery issues Assist in the inventory monitoring and replenishment process What We Are Looking For: Bachelor's degree preferred and 2-4 years of industry experience or Associate degree with equivalent related experience Time management skills and multi-tasking flexibility Solid...

Position: Field Sales Engineer Job Description: Kindly note that this is an Inside Sales Position. This Inside Sales Representative role supports key accounts within Arrow's BUs. Success in this position requires strong organizational skills to manage customer backlogs and forecasts effectively. Additionally, the candidate must proactively engage in following up on customer projects, tracking design cases, as well as coordinating internal resources to ensure the success of demand creation initiatives. Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires...

Position: Inside Sales Representative Job Description: What You’ll Be Doing • Forecast Management - Review customer forecast for advance pipeline to ensure safety buffer stock and pipeline level. • Order Management - Review backlog and shortage reports to assure uninterrupted supply of inventory. Monitor and manage of rescheduling & validate demand. • Inventory Management - Monitor and manage over inventory parts and shortage parts. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), production planning or material planning role. • Possess good communication and negotiation skills, with ability to deal with cross-functional teams internally and externally (customers and suppliers). • Proficient with Microsoft office software’s, especially for Excel (Pivot, VLOOKUP, added advantage to have knowledge/experience in Macro). • Independent and proactive, ability to...

Position: Field Sales Representative Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...