11 customer support associate jobs found

Description: WHAT WE'RE DOING At Lockheed Martin, we're at the forefront of providing innovative solutions in the aerospace and defense industry. Within the Rotary and Mission Systems (RMS) Sikorsky Line of Business, we focus on delivering cutting-edge air and training solutions to meet the evolving needs of our customers worldwide. As a member of the Sikorsky International and Commercial Capture Management team, you'll play a key role in shaping the future of our International Business and helping the capture organization achieve success in a dynamic and competitive landscape. THE WORK As a member of the International and Commercial Capture Management team, you will lead capture efforts to secure new or re-compete contracts or task order business. Interfacing with both internal and external customers, you will shape and win new business through a balanced focus on customer value, the competitive environment, and the corporation's best interests. You will develop a capture...

Description: WHAT WE'RE DOING Develops, modifies, applies and maintains quality evaluation and control systems and protocols for processing materials into partially finished or finished materials product. THE WORK • Collaborates with engineering and manufacturing functions to ensure quality standards are in place. • Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment. • Designs and analyzes inspection and testing processes, mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications. • Audits quality systems for deficiency identification and correction. • Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements. • May specialize in the...

Description: WHAT WE'RE DOING We provide the resources, inspiration, and focus - if you have the resourcefulness and perseverance to work hard, then we want to create a better tomorrow with you. The Senior Supplier Quality Engineer (PQE) will tactically and strategically support suppliers who supply parts to all locations of Sikorsky Aircraft. This position is for a senior individual contributor PQE role within Sikorsky Supplier Quality and as such the person is expected to have in-depth knowledge of Supplier Quality. THE WORK •This individual will also take ownership of issues and lead/guide small teams made up of multiple disciplines. • This person will be the point of contact for assigned suppliers in conjunction with being the supplier quality POC within Sikorsky for their assigned suppliers. • Primary suppliers will be determined based on operation needs and best fit of candidate’s skills and experience. •The position will be physically located in Stratford, CT. The...

Description: WHO WE ARE At Lockheed Martin’s Rotary and Mission Systems (RMS) we’re on a mission to make a difference in the world with our aerospace products. Every single day we use our outstanding collective skills and experiences to craft, design and build solutions to some of the worlds’ hardest engineering problems. The Black Hawk is designed to ensure reliability, low maintenance, high availability and enhanced survivability in the most austere and remote forward operating bases supporting our Army and International Foreign Military Operators(FMS) THE WORK Seeking an experienced professional to provide program management capture, planning and execution leadership as the Black Hawk Multiyear XI (MYXI) Program Manager. The Black Hawk MYXI PM will be responsible for the establishment of the overall MYXI program, contract and organizational structure ensuring that the future program is executable including early program start up activities. This program manager...

Description: WHO WE ARE Lockheed Martin: An Award-Winning Place to Work WHO YOU ARE The Sikorsky Advanced Programs Team is seeking an accomplished leader to support the Advanced Programs Market Segment in Commercial Development activities and Classified and Unclassified US Government contracting activities. The successful candidate will be a subject matter expert in the Contracts Management function. The successful candidate will support various Direct Commercial capture and USG contracts and captures for the Advanced Programs Contracts Organization within the Rotary and Mission Systems Business Unit. The selected candidate will have demonstrated success as a leader. Candidates should possess ability to proactively lead tactical and strategic aspects of the contracting process from Request to Proposals (RFPs), Contract Negotiation and Administration, and Contract Closeout. They will work both Prime Contracts and IWTAs (inter-company agreements). The Senior Staff...

Description: WHAT WE'RE DOING At Sikorsky, we're reinvigorating our focus on continuous improvement within Operations. Our commitment to innovation and excellence drives us to seek ways to enhance productivity, efficiency, and quality in everything we do. The Sikorsky Avionics Product Center plays a vital role, focusing on the manufacture, procurement, and assembly of helicopter wire harness, electrical panels and electrical components. We are looking for a passionate and transformative Continuous Improvement Lead to help drive our mission forward. THE WORK As a OneLM/CI project lead, you will be instrumental in identifying and implementing initiatives that propel our productivity and quality to new heights. Supporting the Avionics department at the Stratford location, you’ll work with manufacturing operations, quality, engineering and other support functions to collaboratively identify opportunities, develop new technology insertions and deliver on critical needs for the...

Description: WHAT WE'RE DOING Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. THE WORK • This Quality Supervisor (QS) position supporting the Stratford Final Assembly (CAFO) located in Stratford, CT. • The QS is responsible for all aspects of quality supervision of inspection personnel for the H-60 helicopter programs. • The position will report to the CAFO Quality Asc Manager in the RMS Sikorsky line of business. • The candidate will provide leadership to hourly personnel as appropriate supporting the Sikorsky Quality organization. • The QS will provide leadership through identification and implementation of process improvement initiatives in these areas that support...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. The Work In this position, located in Stratford, Connecticut, you will support the NDT scope of work on legacy helicopter platforms, and on emerging platforms, such as CH53K, and other new programs. You will perform engineering...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. THE WORK In this position, located in Stratford, Connecticut, you will support the NDT scope of work on legacy helicopter platforms, and on emerging platforms, such as CH53K, and other new programs. You will perform engineering...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. WHO YOU ARE You are a dynamic and results-oriented professional with a passion for driving operational excellence and optimizing production processes. You thrive in a fast-paced environment and are adept at managing complex projects...

Description: WHAT WE’RE DOING At Lockheed Martin we are committed to maintaining our facilities to the highest standards to ensure optimal performance and safety. As a Facilities Maintenance Supervisor for the 3rd shift, you will play a crucial role in leading our maintenance team and overseeing the operations in the Powerhouse and Maintenance Trades areas. THE WORK Direct hourly reports in the Powerhouse and Maintenance Trades areas, providing guidance and support as needed. Oversee the execution of preventive and predictive maintenance tasks to minimize downtime and ensure equipment reliability. Coordinate emergency response efforts and ensure prompt resolution of maintenance issues. Communicate effectively with 1st and 2nd shift management and supervision to address any maintenance‑related concerns. Manage timekeeping for hourly reports and handle administrative tasks related to scheduling and documentation. Ensure that projects are completed on schedule following...