2 customer support associate jobs found

Position: Lead Development Associate Job Description: What You Will Be Doing Profile Description The Lead Development Associate will support global development, account research, and contact prospecting. The role requires strong understanding of customer and vendor markets, data analysis, reporting, and stakeholder requirements, along with the ability to leverage Salesforce, Power BI, and Power Automate to drive efficient and effective business outcomes. Job Description Conduct account research, contact prospecting, and lead identification based on business requirements. Support global requestors with accurate and timely account, contact, and market intelligence. Research customer and vendor markets to identify relevant business opportunities and insights. Maintain accurate lead, account, contact data, reports, and trackers. Use Salesforce for lead/account management and data maintenance. Support Power BI dashboards and reporting to provide actionable...

Position: Business Operations Associate Job Description: What You will Be Doing   Roles & Responsibilities   Manage the end-to-end order lifecycle, ensuring accuracy, compliance, and timely delivery while coordinating with cross-functional teams. Proactively track and expedite orders, resolving issues to maintain timelines. Identify process gaps, streamline workflows, and develop SOPs to improve efficiency. Leverage ERP/Ariba and reporting tools to drive visibility and support decision-making. What We Are Looking For  Key Requirements & Core Competencies 3+ years of experience in Order Management / Supply Chain / Operations Strong understanding of end-to-end supply chain processes  Hands-on experience with SAP/ERP systems and Ariba portal Good working knowledge of MS Excel and PowerPoint  Exposure to Power BI and data analytics is a plus  Familiarity with global trade compliance and tariffs is highly preferred Willing to take ownership and can...