6 customer support associate jobs found

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required...

Description PMA-251 (Aircraft Launch and Recovery Equipment Program Office) is seeking a Logistics Specialist to support ongoing and emerging Foreign Military Sales (FMS) cases, with a primary focus on the Future French Aircraft Carrier program. This role will also contribute to other NAVAIR and NAVSEA logistics FMS initiatives supporting international partners. The selected candidate will provide comprehensive Integrated Logistics Support (ILS) across multiple program lines by coordinating provisioning, configuration, and sustainment planning for systems including Electromagnetic Aircraft Launch System (EMALS), Advanced Arresting Gear (AAG), and associated support equipment. The position involves direct collaboration with U.S. Navy and French stakeholders, OEMs, and foreign customers to ensure timely and compliant delivery of logistics products under FMS and other acquisition frameworks. Key Responsibilities Support the planning, development, and execution of...

Description SAIC is seeking a Program Analyst Associate to support the Ship and Air Integrated Warfare (SAIW) Division at Naval Air Warfare Center Aircraft Division - Webster Outlying Field (NAWCAD WOLF), in St. Inigoes, Maryland. This is a Hybrid position that requires 2 day of onsite support weekly. Minimum of an Interim Secret Clearance is required to begin work. The Program Analyst Associate will provide analysis and coordination of the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. The analyst will collaborate directly with various contractors and/or government Project Leads/personnel to collect and organize program data, monitor project milestones, and ensure accurate budget execution tracking. This role is ideal for an analytical, detail-oriented professional who wants to grow a career in defense acquisition, project management, and/or government contract administration. Core Responsibilities...

Description SAIC, a leading provider of targeting & intelligence analysis, systems engineering & integration, systems development & deployment, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking an experienced Target Analyst Reporter to support a program with direct impact to our country's national security. This position is located in Fort Meade, MD. The position requires an active/current TS/SCI security clearance with Polygraph and be willing and able to pass an additional polygraph as needed. The Target Analyst Reporter prioritizes, assesses, evaluates and reports information obtained from passive and active collection, network evaluation and analysis, combined with related collateral sources when appropriate to provide synthesized product to customers. The Target...

Standard Job Description Today's way of working is drastically changing due to the transition in the working environment, new competitors on the horizon, and advances in technology. Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission-Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. The 1LMX ERP Contracts and Billing IT Team is specifically transforming Lockheed Martin businesses using the latest SAP S/4HANA ERP solutions to drive to a common set of streamlined processes and deliver results for our customers. Within this initiative, we are hiring an experienced IT Business Analyst to support our Accounts Receivable & Collections team. This team is responsible for the process of...

Standard Job Description We are Lockheed Martin Our products play an important role in the national security of the United States and more than 70 other countries, ensuring peace and stability around the world. Highly trained and specialized personnel and facilities are key to the company's unrivaled success in the aeronautics industry. Our workforce of more than 30,000 has pre-eminent expertise in advanced aircraft design and production, modification and support, stealth technology and systems integration. F-35 Aircraft Maintenance Supervisor assigned to NAS Patuxent River’s F-35 Integrated Test Force (ITF). Provides full spectrum leadership to the ITF’s Flight Test Maintenance department represented personnel deployed to NAS Patuxent River. Provides close coordination directly with the ITF’s Maintenance Managers for all maintenance activities associated with the leadership and management of personnel and resources. Specifically, this includes providing technical...