12 customer support associate jobs found

Description SAIC has an exciting opportunity for a Solutions Architect Principal to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem. mission-critical healthcare applications supporting modernization efforts, system enhancements, and healthcare interoperability initiatives associated with legacy healthcare systems. Looking for an engineer who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Job Description Leveraging domain expertise develops comprehensive understanding of customer requirements and leads the development of a complete solution meeting all requirements resulting in a price competitive proposal. Collaborates with business development, capture, proposal, and other team members to optimize our proposed solutions. Identifies technical staff needs to support Pre-B&P and B&P activities....

Description SAIC has an exciting opportunity for a Cloud Computing Engineer Principal to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem and using cutting-edge technologies. Looking for an engineer who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Job Description: Create data flow diagrams, cloud diagrams, transition diagrams, and high-level architecture diagrams on Cloud Infrastructure, applications, and systems. Design, develop, deploy, and operate automation technologies for continuous integration (CI) and continuous delivery (CD). Manage and control permissions in the cloud service provider for each cloud application, storage, and service being hosted. Implement, manage, and design monitoring capabilities for cloud architecture and cloud-hosted systems and applications to ensure optimal performance and...

Standard Job Description You will be the Manufacturing Associate Manager for the Production Operations Team. Our team is responsible for delivering high‑quality products while driving continuous improvement in a fast‑paced manufacturing environment.   What You Will Be Doing  As the Manufacturing Associate Manager you will be responsible for leading supervisors, support staff, and manufacturing technicians to meet safety, quality, cost, and schedule goals.  Your responsibilities will include, but are not limited to: Recruiting, selecting, training, and developing team members. Managing performance assessments, work assignments, cross‑training, and recognition/disciplinary actions. Collaborating with cross‑functional partners (engineering, quality, planning, maintenance, ESH) to execute core metrics. Driving a continuous‑improvement mindset and cultivating a high‑performing work environment. Ensuring customer requirements and business objectives are consistently met....

Description SAIC is looking for a Weapons Maintenance Technician to support the AC-130 gunship located at Cannon Air Force Base in New Mexico . NOTE: Position is located full time at Cannon AFB. JOB RESPONSIBLITES: Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB. Provides on-site technical support for...

Description SAIC is looking for a Weapons Maintenance Technician to support the AC-130 gunship located at Cannon Air Force Base in New Mexico . NOTE: Position is located full time at Cannon AFB. JOB RESPONSIBLITES: Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB. Provides on-site technical support for...

Description SAIC is searching for a motivated, career and customer-oriented Senior Software Test Engineer who performs high-level, day-to-day software testing solutions to join our team and begin an exciting and challenging career. This is a 100% Remote role. Job Description: Develops and executes test plans, test cases, and test procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Develops test plans, test schedule, and approach. Writes test cases and scripts and identifies data for test scenarios. Conducts a walk through on test case/script with Test Managers, Requirement Leads, Project Managers, and Development Leads. Performs and leads tests of software and/or IT systems to ensure proper operation and freedom from defects. Performs verification activities on work products using defined methods, procedures and criteria with an appropriate verification environment. Documents and communicates...

Description SAIC is seeking an experienced and dynamic Program Manager to lead our El Paso office in support of Space and Missile Defense Command Modeling and Simulation Development. This is a permanent, full-time, on-site position responsible for overseeing a team of approximately 30 software development professionals delivering critical code upgrades in support of both space and integrated air and missile defense exercises worldwide. Responsibilities : Provide overall program leadership and management for the El Paso office, ensuring successful execution across cost, schedule, and performance objectives Manage a ~$13M program budget, balancing priorities across multiple customers and funding sources Lead, mentor, and develop a team of approximately 30 personnel, with 3-4 direct-report team leads Oversee all aspects of the software development lifecycle, including development, testing, and delivery of code upgrades to support air defense exercises globally Manage...

Description SAIC is searching for a motivated, career and customer-oriented Software Testing Prinicpal who performs high-level, day-to-day software testing solutions to join our team and begin an exciting and challenging career. This is a 100% Remote role. Job Description Develops and executes test plans, test cases, and test procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Develops test plans, test schedule, and approach. Writes test cases and scripts and identifies data for test scenarios. Conducts a walk through on test case/script with Test Managers, Requirement Leads, Project Managers, and Development Leads. Performs and leads tests of software and/or IT systems to ensure proper operation and freedom from defects. Performs verification activities on work products using defined methods, procedures and criteria with an appropriate verification environment. Documents and communicates...

Description SAIC is seeking a Database Administrator Sr to join a high-performance team that is spearheading our customers (VA) data migration to and support/maintenance of databases in the cloud. Tremendous growth opportunity working within database cloud ecosystem and using cutting-edge technologies. Looking for an engineer who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Job Description: Install, configure, and upgrade database management systems (DBMS). Create and manage database objects such as tables, indexes, views, and stored procedures. Monitor and maintain database performance, including tuning and optimization. Analyze and optimize database performance, including query optimization and index management. Conduct regular performance assessments and implement improvements to ensure optimal system performance. Develop and implement backup and recovery strategies to protect data integrity and...

Description SAIC is seeking a motivated, career-oriented, and customer-focused Software Testing Principal to support testing and quality assurance activities for mission-critical healthcare applications operating in a MUMPS/InterSystems Caché environment. This role will support modernization efforts, system enhancements, healthcare interoperability initiatives, and production support activities associated with legacy healthcare systems. This is a 100% Remote role. Job Description Develop and execute comprehensive test plans, test cases, test scripts, and test procedures for healthcare applications operating in MUMPS/InterSystems Caché environments. Validate software enhancements, maintenance releases, defect corrections, and system upgrades. Support functional, integration, regression, user acceptance, system, and end-to-end testing activities. Verify data integrity across legacy healthcare applications, databases, interfaces, and external systems. Test healthcare...

Standard Job Description You will be the Quality Engineer Sr for the Quality Engineering Team. Our team is responsible for ensuring product and process quality across the product lifecycle.   What You Will Be Doing As the Quality Engineer Sr you will be responsible for applying quality principles, conducting technical evaluations, and driving continuous improvement across design, production, and supplier domains. Your responsibilities will include, but are not limited to: Apply quality principles across design, incoming material, production control, and supplier processes. Conduct technical evaluations of product requirements, specifications, drawings, and procedures. Lead product failure investigations and drive corrective and preventive actions. Develop and implement strategies to improve internal and supplier performance. Design and analyze inspection and testing processes, performing statistical analysis.   Why Join Us The ideal candidate is...

Standard Job Description You will be the Production Operations Capacity Lead (Level 2) for the LTIAMD Transformation / Go Fast Production team. Our team is responsible for coordinating complex production, development, proposal, and capacity‑planning activities that keep high‑value missile systems on schedule. What You Will Be Doing As the Production Operations Capacity Lead (Level 2) you will be responsible for managing the operational aspects of the PAC‑3 Go Fast Production effort, clearing production constraints, and driving strategic initiatives that increase site capacity and product affordability. Your responsibilities will include, but are not limited to: Collaborate with cross‑functional teams to clear tooling production hurdles and ensure on‑time delivery of tooling and test sets. Lead, motivate, and support employees across Program Production teams. Drive strategy and execution of Make/Buy changes and other process‑improvement projects. Plan...