4 inside sales manager jobs found

Position: Customer Service Representative Job Description: Position Title: Customer Service Representative Business Unit: Arrow Global Service Chain Service Inc. Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain...

Position: Account Manager Job Description: What You’ll Be Doing Account Management and Field Sales - Typically supports a client base of approximately 100 mid-size accounts. Meets assigned sales targets.  Sells all solutions, building relationships with internal partners/mapping strategies. Conducts calls to develop new revenue streams, both with existing customers and to acquire new customers. Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer’s needs and the customer’s decision-making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced knowledge of Arrow’s...

Position: Assistant Manager, Materials Planning Job Description: What You’ll Be Doing ● Manage the department, overseeing and resolving a variety of receivable discrepancies and customer invoice disputes. Improve company cash flow by performing invoice dispute root cause analysis and facilitates customer product returns, minimizing bad debt write offs. ● Manage customer service staff, including hiring, performance management, training and employee development. Respond to customer escalations and performance issues of the department. ● Designing, implementing and improving credit issuance and billing creation processes. Participate in development of key measures and reports for management of service requests. ● Track and report quality issues using reports from system, customer surveys, etc. including return, invoice disputes, shipping discrepancies, claim issues, freight issues and vendor issues. ● Manages a team responsible for maintaining inventory ● Implement...

Position: Account Manager Job Description: What You’ll Be Doing ● Drive Sales growth through new customer acquisition and rebuilding of underpenetrated and neglected relationships. Responsible to both build and maintain influential customer and supplier business relationships.  ● Act strategically to identify and target emerging areas for high growth, profit, and differentiation (e.g., fast growing, small to mid-size businesses) through knowledge of the market, territory, and relationships with suppliers and customers. Responsible for identifying issues related to the emerging customer and market needs and generating leads and follows-ups obtained through suppliers and Arrow internal sources. Through evaluation of qualified leads and analysis prioritizes high-return opportunities to solve customer problems and create demand for Arrow’s full range of solutions, products, and services.  ● Responsible for Sales Generation through driving and creating new opportunities and...