6 supply chain jobs found

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Master Data Management Job Description: What You’ll Be Doing 1. To manage defined business processes for the Global Supply Chain Service program, such as Customer contract data management, Part set up and maintenance and manage price updates. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage all the processes related to the import and export of the Customer agreement data feed. Implement new and/ or changes to part master data into the ERP system. Lead the resolution of data discrepancies, working actively with all involved internal and external parties. Implement and maintain parameter settings for part creation. Manage and control all processes related to the quarterly or yearly price change project in collaboration with the customer and supplier. Provide business support for the Global Service Centre when critical to ensure SLA requirements are fulfilled 3. Key Interfaces:...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licences. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: IC Buyer Job Description: Principal Accountabilities Plan and pipeline inventory for high complex customer demand—high dollar value and/or large part count.  • Prepare both Arrow generated and customer supplied forecast uploads to e-compass and manage the exceptions generated from the e-compass processing. Resolve any upload and/or output issues from e-compass. • Review e-compass parameters and make recommendations/changes to ensure achievement of company inventory turns goals. Manage e-compass using manugistics where applicable to assure best forecast input. Manage the more complex In-Plant Stores and consignment engagements to assure both adequate supply and maximum turns. Manage excess inventory including concentration on slow moving and/or sludge. • Work with sales teams and supply chain group to suggest alternative supply chain options to enhance customer support to assure inventory management needs are met. Generate and/or contribute to out-of-box-...

Position: Assistant Manager, Field Sales & Accounts Job Description: What You’ll Be Doing ● Responsible for leading the delivery of sales results from direct reports. In addition responsible, for an individual account plan with targeted growth goals. Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience make solid decisions on strategy and direction. Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies. Identifies and helps achieve sales branch goals, not just team goals.  ● Manage Team: Recruit, hire and train sales staff. Manage employee performance and development. Ensure team has resources to deliver sales plans. Coach and provide feedback to employees.  ● Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence....

Position: Inside Sales Representative Job Description: What You’ll Be Doing Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products...