138 customer service officer jobs found

Position: Customer Service Officer Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: 1. Checking customer order , make sure order meet compliance requisition 2. Make shipment happens base on customer request, extend quotation for repeat order and checking orders 3. Document preparation is need after warehouse arrange shipment 4. Need check payment detail with customer on each month end. Location: CN-Shenzhen, China (Upper Hills, Huang Gang Rd) Time Type: Full time Job Category: Business Support

Position: Customer Service Officer Job Description: ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Plan and pipeline inventory for low to medium complex customer demand—lower dollar value and/or lower part count. ● Review backlog and shortage reports to assure uninterrupted supply of inventory. Tools would include backlog matching, shortage reports and the Arrow flex reports with minimum customer interaction. ● Prepare Arrow generated forecasts for e-compass. Upload and manage the exceptions generated from the e-compass processing. ● Maintain manual bonds to assure interrupted availability of inventory. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work with a limited degree of supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new,...

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Provide expert internal and external customer...

Description SAIC is searching for an experienced Electronic Warfare Technical Project Officer to join the Jammer Technique Optimization (JATO) team at Point Mugu, CA. The Technical Project Officer will leverage Electronic Warfare (EW) understanding and strong project leadership skills to guide cross-functional teams (engineers and operators) in planning and executing complex EW projects and experiments. This role is well-suited for a technical project manager or former military aircrew with experience shepherding projects from start to finish and working closely with EW systems. JOB DUTIES: Drive the successful completion of technically complex Electronic Warfare projects, including modeling and simulation and lab, ground, and flight experiments. Define project goals and objectives; break down projects into smaller tasks; establish schedules; and identify resources to achieve goals, acting as the primary project lead. Assign tasks to engineering team members; organize...

Description Be Part of a Winning Team! We are seeking a talented and driven professional to join SAIC's dynamic and high-performing team, supporting the NRO's Mission Integration Directorate (MID). As a User Engagement Systems Engineering and Technical Assistance (SETA) Representative you'll play a critical role in delivering technical excellence and supporting diverse mission needs. This position will be in the customer's location at Colorado Springs, CO. In this role, you will leverage your expertise to ensure the effective alignment of NRO capabilities with evolving mission requirements across various stakeholders, including Field and Service Representatives, Intelligence Community (IC) organizations, and Department of Defense (DoD) partners. As a trusted technical liaison for the Directorate leadership, you will facilitate seamless communication and coordination between the MID executive team, Offices and Groups, and user engagement teams. This position requires...

Overview LMI is seeking an Autonomous Systems Integrator with strong DoD networking expertise to support Autonomous Warfare Command staff. The Integrator designs, configures, and troubleshoots the logical networks and secure data connections that link autonomous platforms, control stations, mission software, cloud services, and tactical edge systems. The role translates operational needs into network architectures and integration plans, then works across government and industry teams to deliver reliable end-to-end connectivity and interoperability.   Networking is the primary technical discipline for this position, supported by practical software integration and cloud experience. The emphasis is on routing, virtual networks, segmentation, secure communications, application connectivity, and data exchange across mission environments, rather than primarily administering physical servers, switches, or network appliances. The ideal candidate combines hands-on...

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Description SAIC is currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer with an Active TS/SCI in support of 24/7/365 operations to join our team at the Pentagon in Arlington, VA. Shift Schedule for this role: 7 p.m.-7 a.m. Thursday - Saturday and every other Wednesday Responsibilities: Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. Must be detail oriented and document all worked performed via appropriate ticketing/tracking system Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area. Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Description SAIC seeking a highly motivated and technically versatile Senior Systems Engineer to support the Naval Surface Warfare Center (NSWC) Crane and the Office of Strategic Weapons Acquisition & Sustainment (OSW A&S) Industrial Base Analysis and Sustainment (IBAS) Program . In this role, the candidate will serve as a Technology Project Officer (TPO) within the kinetics portfolio, with a primary focus on solid rocket motor (SRM) technology projects and various other kinetics-related efforts. The ideal candidate brings a unique combination of energetics and propulsion domain expertise, quality assurance and manufacturing background, systems engineering discipline, and program execution experience . This is a hybrid/telework position requiring regular engagement at the NSWC Crane customer site and periodic travel to vendor and industrial base locations across the continental United States. Key Responsibilities Serve as Technology Project Officer...

Description SAIC seeking a highly motivated and technically versatile Senior Systems Engineer to support the Naval Surface Warfare Center (NSWC) Crane and the Office of Strategic Weapons Acquisition & Sustainment (OSW A&S) Industrial Base Analysis and Sustainment (IBAS) Program . In this role, the candidate will serve as a Technology Project Officer (TPO) within the kinetics portfolio, with a primary focus on solid rocket motor (SRM) technology projects and various other kinetics-related efforts. The ideal candidate brings a unique combination of energetics and propulsion domain expertise, quality assurance and manufacturing background, systems engineering discipline, and program execution experience . This is a hybrid/telework position requiring regular engagement at the NSWC Crane customer site and periodic travel to vendor and industrial base locations across the continental United States. Key Responsibilities Serve as Technology Project Officer...

Position: Inside Sales Officer Job Description: Principal Accountabilities ● Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to: ● Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer...

Position: Inside Sales Officer Job Description: Principal Accountabilities ● Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Inside Sales Associate provides exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to: ● Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Functional Service Desk Agent with significant experience in DoW contracting to support the Army Contract Writing System (ACWS) as a member of the Tier 2 Functional Service...

Overview LMI is seeking a Functional Contracting SME to support Army Acquisition, Training, and Readiness (AT&R) in the sustainment and enhancement of the Army Contract Writing System (ACWS). This position requires experience in DoD contracting to support ACWS.   The ideal candidate has in-depth knowledge of both Army Contracting Enterprise business processes and ACWS functional processes and the ability to investigate and resolve functional issues supporting end users across the Army Contracting Enterprise. We are especially interested in former warranted contracting officers and former contract writing system Organizational Administrators or System Administrators who can pair deep acquisition expertise with a customer-first service mindset.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade...

Overview LMI is seeking a Customer Engagement Officer to support a federal government customer recognized as a leader in online publishing. The selected candidate will enhance customer engagement, promote the customer’s online publishing brand, and serve as a bridge between users, content contributors, IT support, and leadership.  This position requires an active TS/SCI with polygraph and relevant exposure to U.S. foreign policy and national security counterterrorism objectives.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus...

Description SAIC is seeking a Senior Financial Management Analyst to support the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E)) Resources and Analysis (R&A) Directorate. Candidates must have experience with acquisition and Planning, Programming, Budgeting and Execution (PPBE) processes at the Department of War (DoW) or Service Component Headquarters level and using the Defense Agencies Initiative (DAI) system. This role directly supports the Director for Resources and Analysis (SES). The successful candidate will serve as a SME for financial analysis as well as day-to-day operational support to the Director. This role focuses on executing all phases of the DoW PPBE process, and serving as an action officer and providing operational support to the R&A Director. This position is 100% on-site in Alexandria, VA. Job Responsibilities: Assist OUSW(R&E) in developing the Program Objectives Memorandum (POM) and Budget Estimate...