150 customer service officer jobs found

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer (Contract 1 Year) Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and...

Position: Customer Service Officer Job Description: What You’ll Be Doing • Responsible for system-related work – SO entries, maintenance, shipment release & inventory management. • In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics. • Responsible for overall Customer management as well as handling RMA (customer returns). • Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), sales administration or buyer role. • Possess excellent communication and interpersonal skills. • Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP). • Customer-service oriented, analytical and problem-solving mindset. • Self-motivated and ability to prioritize tasks with sense of urgency. What’s In It For You...

Basic Qualifications DoD SkillBridge Eligibility: Has served at least 180 days on active duty Is within 12 months of separation or retirement Will receive an honorable discharge Has taken any service TAPS/TGPS Has attended or participated in an ethics brief within the last 12 months Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of internship.   Responsibilities for this Position If you’re looking for a chance to experience civilian life and continue your mission to support our nation, then the General Dynamics Mission Systems Military Internship Program is the amazing challenge you’re looking for! At General Dynamics Mission Systems, you’ll learn from the best, those teams that create the technologies, products and services that help our nation’s heroes keep our nation safe. We are operating as an...

Basic Qualifications Education Requirements: Bachelor’s degree in Administration of Justice, Criminal Justice, Law Enforcement or related field or the equivalent is required plus a minimum of 5 years relevant experience; or Master's degree plus a minimum of 3 years relevant experience. General Dynamics experience is strongly preferred. Clearance Requirements: Department of Defense TS/SCI security clearance required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Help make the technologies, products and services that make a difference. That’s the opportunity that’s waiting for you at General Dynamics Mission Systems. We help our nation’s heroes keep our nation safe by...

Overview LMI is seeking a skilled Business Financial Manager  to support a Customs and Border Protection customer . Successful LMI Business Financial Manager will demonstrate competency in DHS budget process, financial analysis, SAP, project execution, leadership critical thinking, relationship management, and business growth while upholding the highest standard of ethical behavior. This telework position will require 1 day per week on client site in Washington, DC.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on...

Description SAIC is seeking a Program Security Officer (PSO) to provide Launch Security Operations Support (LSOS) for government customer located at Cape Canaveral Space Force Station (CCSFS), FL. This position will serve as the primary day-to-day program security support to the government customer for all matters of program security, classification guidance, program integration, and launch operations. This role includes support to other functional security areas including but not limited to: Personnel Security, Information Security, Physical/Technical Security, and Operations Security (OPSEC). Key duties and/or responsibilities: Directly support government Security Leadership Team by engaging and updating on all matters regarding program security specific to launch operations at CCSFS Program Security interface to launch service providers and satellite vehicle contractors Provide security support to all facets of launch operations to include: mission integration, day...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Senior Staff Officers, experienced and highly competent professionals, to perform significant duties with little to no supervision. This work role will provide direct, high-level support to senior leadership, independently managing a wide range of functions and tasks. This individual will track strategic issues, develop planning guidance, and resolve complex business and administrative challenges that are central to office management, business operations, and...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Senior Staff Officers , experienced and highly competent professionals, to perform significant duties with little to no supervision. This work role will provide direct, high-level support to senior leadership, independently managing a wide range of functions and tasks. This individual will track strategic issues, develop planning guidance, and resolve complex business and administrative challenges that are central to office management, business operations, and...

Overview LMI currently has an opportunity for a Content Management/Editorial Support Specialist to support an Intelligence Community customer in the McLean area. Work hours required are approximately 10am-6pm, Monday thru Friday. The ideal candidate will serve in a full-time client facing role as a Publishing and Scheduling Officer for an Intelligence Community (IC) serving as the last line of review in publication of critical finished intelligence for policymakers and senior leadership. With minimal staff oversight, officers will work as a team to be responsible for proof-reading and copy-editing content; coordinating with analysts, graphic designers, cartographers, and fellow content managers; and supporting the enforcement and clarification of tradecraft standards. Responsibilities Proofreading current intelligence articles, graphics, and interactive visuals Ensure appropriate classification and control markings of all...

QED Systems, LLC, is currently recruiting a Program Analyst, Operations Lead, to join our team at Fort Belvoir, VA to support our Product Manager Force Protection Systems (PM FPS) contract. Duties: Serves as the senior operations analyst and staff operations advisor to the Product Lead and Deputy Product Lead. Assists in coordination and execution of product office operational activities including, but not limited to, tasker tracking; documentation review, staffing and tracking; high level product office briefings development; product office organizational structure advise; CONUS and OCONUS requirements and system status coordination; planning, organizing, and executing office functions and meetings; management of operations staff personnel, etc. Schedule Development and Maintenance: Create and maintain comprehensive project schedules that integrate inputs from various teams, ensuring all tasks are aligned and deadlines are met. Define milestones, deliverables,...

Position Summary Odyssey Systems has an exciting opportunity for a Security Assistant providing support to the Air Force Life Cycle Management Center (AFLCMC/C3M), Mission Planning Division.   The Mission Planning Division (AFLCMC/C3M) leads the development, modernization, and sustainment of enterprise Mission Planning Systems (MPS) supporting all U.S. Air Force aviation platforms. The Division delivers modular, integrated mission planning capabilities that connect operational tasking and intelligence data with aircraft avionics and aircrew mission requirements. By enabling aircrews to electronically receive and process tasking orders, intelligence inputs, target coordinates, and mission‑critical flight and weapons data, MPS enhances combat effectiveness, increases sortie generation rates, and improves aircrew readiness and survivability across the Combat Air Forces (CAF) and Mobility Air Forces (MAF).   In parallel with sustaining current mission...

Description SAIC has an immediate opening for a Senior Systems Administrator to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) - This critical position is located at MacDill AFB, FL. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide SOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to SOCOM, J64 VIPER, and ultimately the end-users who operate around the globe 24x7x365....

Description: Do you want to be part of a culture that inspires employees to think big, perform with excellence and make the impossible become reality? Are you looking for a fast paced, dynamic work environment that is blazing through uncharted territory and accepting the multiple challenges our company and nation face? We provide the resources, inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you. Never have the opportunities for a technical career been so limitless. Lockheed Martin's aircraft leadership is earned through relentless research and development of high-performance combat, air mobility and reconnaissance and surveillance aircraft. We also provide world-class training, focused logistics support, and advanced targeting and navigation technologies to enable the right people with the right skills to be in the right place at the right time with the right...

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Quote & Order Process including but not limited to: Order entry , value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.  ●...

Position Summary Odyssey Systems has an exciting new opportunity for a Senior Information Technology Specialist supporting the Air Force Research Laboratory (AFRL) Systems Technology Office (STO). AFRL STO’s mission is to deliver war winning air and space capabilities, to the United States Air Force, though research and development. Responsibilities Duties include, but not limited to:  Install software program packages. Program and maintain various information processing applications. Analyze, design, purchase and install information security systems. Provide support to telecommunications efforts associated with security systems. Proactively address issues and take action to guide IT support personnel to preclude system failures or disruption. Plan and assist with major technology assignments across multiple networks. Function as technical expert across multiple project assignments Provide technical...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. THE WORK Successful Candidate will join the JSF Support Equipment (SE) Site Activation team to interface with both internal and external customers preparing facilities to meet operational requirements for Ground Support Equipment...

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

QED Systems, LLC, is currently recruiting a New Equipment Trainer, Journeyman (Technician) to join our team in White Sands Missile Range, NM to support our customer, Project Manager Expeditionary Energy & Sustainment Systems (PM E2S2) . The New Equipment Trainer (NET) will be responsible for fielding, repair, alteration and sustainment of PM E2S2 Systems (New Equipment Trainers) coordinating, conducting, and facilitating New Equipment Training and Total Package Fielding events for the PM E2S2 Suite of products. Duties: During fielding, inventory material, validate Unique Item Identifier (UII) information, remove and dispose packaging materials, inspect equipment for missing, loose or damaged components. Verify that equipment is fully operational. Identify and request that the PM provide any repair parts necessary to repair equipment to a fully mission capable status. Install parts on receipt. At the conclusion of NET, inspect equipment used during training for...

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...