99 customer service officer jobs found

Position: Customer Service Officer Job Description: What You’ll Be Doing • Responsible for system-related work – SO entries, maintenance, shipment release & inventory management. • In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics. • Responsible for overall Customer management as well as handling RMA (customer returns). • Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), sales administration or buyer role. • Possess excellent communication and interpersonal skills. • Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP). • Customer-service oriented, analytical and problem-solving mindset. • Self-motivated and ability to prioritize tasks with sense of urgency. What’s In It For You...

Position: Customer Service Officer Job Description: What You’ll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: Kindly note that this is a one-year position. Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow...

Position: Customer Service Officer Job Description: What You’ll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Overview LMI is seeking a skilled Assistant Program Manager for Budget (APMB) to support a Customs and Border Protection customer . Successful LMI APMB demonstrate competency in DHS budget process, financial analysis, SAP, project execution, leadership critical thinking, relationship management, and business growth while upholding the highest standard of ethical behavior. This telework position will require 1 day per week on client site in Washington, DC.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility...

Overview LMI currently has an opportunity for a Content Management/Editorial Support Specialist to support an Intelligence Community customer in the McLean area. Work hours required are approximately 10am-6pm, Monday thru Friday. The ideal candidate will serve in a full-time client facing role as a Publishing and Scheduling Officer for an Intelligence Community (IC) serving as the last line of review in publication of critical finished intelligence for policymakers and senior leadership. With minimal staff oversight, officers will work as a team to be responsible for proof-reading and copy-editing content; coordinating with analysts, graphic designers, cartographers, and fellow content managers; and supporting the enforcement and clarification of tradecraft standards. Responsibilities Proofreading current intelligence articles, graphics, and interactive visuals Ensure appropriate classification and control markings of all...

Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize, and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a Network Watch Officer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Position: Sales Operations Officer Job Description: What You’ll Be Doing Process quotation and provide customer support to new and current business. Collaborate closely with Sales and adhere to quote strategies to win new business. Provide accurate and competitive pricing to meet branch target percentage. Gathering of marketing information regarding customers, competitors and pricing. Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information. Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request. What We Are Looking For Diploma/Degree graduates. With at least 2-4 years of relevant experience in electronics distribution industry. Possess strong solution-mindset, independent and ability to collaborate well within as well as across functional teams. Positive, willing to learn and can-do mindset. Good...

Description SAlC is seeking a Cybersecurity Specialist to support the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESl) Directorate, Quick Reaction Capability (QRC) Branch. This position is on-site in Aberdeen, MD on Aberdeen Proving Ground (APG). ln support of the information Analysis Center Multiple Award Contract (lAC MAC) and Task Order (TO), SAlC is seeking a qualified, cleared, and experienced professional who has in-depth experience in the achievement of strategic goals and objectives related to the ongoing execution and maturity of its cybersecurity and assessment and authorization (A&A) programs. Job Responsibilities: Support the maintenance and upkeep of system packages as an Information Systems Security Officer (ISSO), using a GRC application (e.g., eMASS / XACTA) and/or customer tool(s) to ensure auditability and report on the security posture of assigned systems. Support the Army's risk...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area.  Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Position Summary SkillBridge Opportunity! Odyssey is currently seeking a Security Specialist in Dayton, Ohio through the DoD SkillBridge Program. This position supports the maintenance and operation of the industrial security and personnel clearance programs while ensuring company and customer security requirements are met across Odyssey’s core business units. The role interfaces with the Contract Program Security Officer, Director of Security, and personnel at all levels to ensure contract security compliance with DoD SAP/SCI and Intelligence Community directives, NISPOM (32 CFR Part 117), applicable ICDs, and related security guidance, while providing transitioning service members with hands-on civilian security experience.   To be eligible for DoD SkillBridge opportunities, candidates must be active members of the U.S. military with 180 days or fewer remaining prior to their separation date and have completed at least 180 continuous days of active...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. THE WORK Foreign Assignment: This position will offer a long-term deployment to a foreign country as a F-35 A/B Contract Instructor Pilot. Specifically, The candidate will function as a F-35A/B Contract Instructor Pilot (CIP) at...

Description: Lockheed Martin’s SOF GLSS Team, the leading provider of a wide range of tailored logistics, maintenance and sustainment services is seeking a Logistics Management Analyst to join the SOF GLSS team in Tampa, FL. The candidate will perform classified duties supporting multiple Special Operations groups. What You Will Be Doing As the Logistics Management Analyst your responsibilities will include but are not limited to: • Perform property management activities including but not limited to receiving, posting, issue, disposal, and any other life cycle sustainment activities in support of the task order. • Maintain loose issue and bulk storage areas organized by location, NSN, serviceability and accurate counts. Issue equipment to individuals, units, or activities. Perform perpetual inventories upon issue and biweekly inventory counts for ordering purposes. Perform inventories quarterly and annually or as directed by Accountable Property Officer (APO). • Receive...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize, and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a Incident Manager/Watch Officer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and...

Overview LMI seeks a Senior Acquisition Specialist to support CBP programs in the Washington, DC area. Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. The Senior Acquisition Consultant serves as the Government's advisor and Subject Matter Expert for contracting activities and will directly support the Government Contracting Officer. As part of our high-performing team, you will augment our vital work to provide “eyes and ears” technology to protect our nation.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and...

Overview LMI is seeking a skilled Assistant Program Manager for Budget (APMB) to support a Customs and Border Protection customer . Successful LMI APMB demonstrate competency in DHS budget process, financial analysis, SAP, project execution, leadership critical thinking, relationship management, and business growth while upholding the highest standard of ethical behavior. This position is located in Washington, DC, and cannot be worked remotely.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and...

Description SAIC is seeking an experienced Personnel Security Officer to support our customer's Office of Security. This position will be responsible for Continuous Evaluation/Continuous Vetting Case Control. This position is located in Springfield VA. This contract is able to quickly adjudicate a polygraph for those with an active TS/SCI. An active TS/SCI is required to be considered for this role. This position will be responsible fore the following: Manage, triage, and assign cases from PeopleSoft Electronic Reporting (eReport), polygraph referrals, emails, internal/external referrals, DNI CE alerts, EAFR, RapBack, and walk-in notification. Validate, research, review, create reportables, create cases, and forward to personnel security specialist-Investigators, all reportable information from employees and contractors meeting timelines established by the government. Track and Report Electronic Alerts (eAlerts) in metric format per established format....

Description SAIC is seeking an experienced Personnel Security Officer (PSO) to support our customer's Office of Security. This individual will be required to perform Empolyability/Quality Audit Report Tracker. This position is located in Springfield, VA. This position can quickly adjudicate a polygraph for qualified candidates with an active TS/SCI. This opportunity requires an active TS/SCI in order to be considered for this position. The PSO will be responsible for the following: Provide support and maintenance to established PERSEC programs. Support the execution of the day-to-day customer PERSEC. Prepare, support and administer PERSEC program briefings, as needed. Prepare, write, and present reports/whitepapers, various forms of correspondence, as required. Brief customer leadership and other customer KC's regarding the program requirements and regulations. Appropriately and accurately maintain and update databases and files (e.g., PeopleSoft...