Position:

Job Description:

Arrow is looking for a Microsoft Partner Success Manager to join our Microsoft team in Italy.

In this role, you will act as a key contact for Microsoft partners, supporting their development and helping them grow their business through Arrow. You will combine partner relationship management, commercial support, and business development, while working closely with internal teams and Microsoft-related programs.

The role is open to candidates with different levels of experience. For more experienced profiles, the position may include a stronger focus on acquiring new partners and developing new business opportunities.

What will you be doing?

• Managing and supporting Microsoft partners in their daily business with Arrow.
• Building and developing long-term partner relationships.
• Helping partners understand Microsoft program rules, requirements, and available opportunities.
• Providing updates on Microsoft products, pricing, incentives, and partner programs.
• Supporting renewals, commercial offers, and upselling opportunities.
• Supporting onboarding of new partners to Arrow and ArrowSphere.
• Supporting new partner acquisition and business development, depending on experience.
• Coordinating partner requests with internal teams.
• Tracking activities, opportunities, deadlines, and follow-ups.
• Preparing and presenting relevant information to partners and internal stakeholders.

What are we looking for?

• University degree or relevant professional experience in business, sales, IT, technology, or a related field.
• Previous experience in sales support, business development, partner management, customer support, account support, or another customer-facing role.
• Interest in IT, cloud solutions, cybersecurity, Microsoft technologies, or technology sales.
• Strong communication, collaboration, and presentation skills.
• Ability to build business relationships with partners and internal stakeholders.
• Structured and accountable approach to work, with good follow-up and task tracking skills.
• Ability to understand program rules, commercial conditions, pricing updates, and partner requirements.
• Proactive mindset, flexibility, and willingness to learn new technologies, tools, and partner programs.
• Working knowledge of Microsoft Office package, especially Excel and PowerPoint.
• Business fluency in Italian and English.
• Experience in IT distribution, channel sales, vendor management, or partner ecosystem would be an advantage.
• Basic knowledge of Microsoft cloud, security, licensing, partner programs, or incentives would be nice to have.
• Experience with renewals, commercial offers, upselling, or partner onboarding would be preferred.

What is in it for you?

• Competitive compensation package, including base salary and bonus.
• Hybrid work model and flexible working hours.
• Company notebook and mobile phone.
• Growth opportunities within Arrow and the Microsoft ecosystem.
• Challenging and diverse tasks in a technology-focused environment.
• Opportunity to work with one of the biggest players in the IT sector.
• Open corporate culture with a modern and collaborative work environment.

Who we are:

Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market.

Annual Hiring Range

On Target Earnings (Base Pay + Target Variable Pay)

34,000.00 to 55,366.49 EUR

Actual compensation offered to a candidate may vary from the posted hiring range based on factors such as geographic location, work experience, education, and/or skill level. The pay mix between base salary and target incentive (if applicable) will be finalized at the offer stage.

This position may include a benefits package tailored to the specific country of employment. Detailed information on applicable benefits, compensation structure, and contractual terms for your location will be provided during the hiring process.

Arrow is committed to equal pay for equal work. We provide upfront salary transparency and do not request past salary history from any candidate.

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Arrow is an equal opportunity employer. We are committed to providing an accessible, inclusive, open, and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.

Arrow è un datore di lavoro che garantisce le pari opportunità. Ci impegniamo a fornire un ambiente di lavoro accessibile, inclusivo, aperto e accogliente per persone con diverse abilità, background, stili di vita, orientamento sessuale, identità di genere, esigenze e aspettative, aiutando tutti gli individui a sfruttare al meglio il loro potenziale professionale. Onoriamo i nostri impegni ai sensi degli articoli 1 e 18 della legge n. 68/1999 e diamo particolare considerazione ai candidati delle categorie protette.

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