Apprentice I
Principle Accountabilities
• Display rudimentary understanding of business area functions
• Perform basic job role functions with close supervision
• Assist experienced employees by performing entry-level tasks
• Operate required business area office equipment, business technology and software with close supervision
• Communicate in a professional manner using verbal and written communications
• Perform basic problem-solving functions
• Identify incremental process changes
• Monitor and report on assigned business area measurements
• Distribute business area required information, materials or documentation
Apprentice II
Principal Accountabilities
• Display advanced understanding of business area functions
• Perform advanced job role functions with moderate supervision
• Operate required business area office equipment, business technology and software with minimal supervision
• Communicate in a professional manner using verbal and written communications
• Perform advanced problem-solving functions related to the business area
• Identify and recommend incremental process changes
• Monitor and report on assigned business area measurements
• Distribute business area required information, materials or documentation
Apprentice III
Principal Accountabilites
• Displays specialized understanding of business area functions
• Perform advanced job role functions with minimal supervision
• Independently operate required business area office equipment, business technology and software
• Communicate in a professional manner using verbal and written communications
• Perform advanced problem-solving functions related to the business area
• Identify, recommend and implement incremental process changes
• Monitor, report and recommend improvements based on business area measurements
• Distribute business area required information, materials or documentation
• Customer service and detail-oriented mind set
Job Complexity
Varies based on role
Education/Experience
Varies based on role
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