11 customer service jobs found

Description: Maintain current and historical records of specialized nature within a department utilizing electronic and manual techniques. Work performed includes assignments of file index data, storing, and retrieving documents or excerpts from documents, preparation of documents for photography and other make-ready electronic-filling tasks. Review, analyze, interpret, transcribe and/or correlate source data necessary to set up Spares/Kits Allocation Systems to insure compliance to contract obligation. Investigate discrepancies in source data, making necessary adjustments and corrections and coordinate with affected departments. Review, audit and take necessary action on spares/kits stop orders/releases, code changes and fabrication control reports and prepare transactions or notices for submission to affected departments. Physically count and record quantities of assigned parts and/or assembles work in process using standard inventory forms and procedures. Responsible for...

Description SAIC has opportunities for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Service Desk Analyst Experience/Knowledge Required...

Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role is fully ONSITE in Washington, DC. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service...

Description: You will be the Senior Administrative Assistant for the Production Operations team. Our team is responsible for supporting three Production Operations Directors and ensuring smooth operation of production activities. What You Will Be Doing We are seeking a highly organized and detail-oriented Administrative Assistant to provide exceptional support to our three Production Operations Directors. The successful candidate will be a strategic partner responsible for handling a wide range of clerical and organizational tasks to ensure the smooth operation of their organizations. This is an excellent opportunity for a self-motivated, forward thinker and skilled administrative professional to join our team and contribute to the success of our production operations. As the Senior Administrative Assistant, you will be responsible for: • Manage calendars and coordinate meetings in Outlook • Make travel arrangements and submit expense reports in Concur • Prepare and edit...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Senior Staff Officers, experienced and highly competent professionals, to perform significant duties with little to no supervision. This work role will provide direct, high-level support to senior leadership, independently managing a wide range of functions and tasks. This individual will track strategic issues, develop planning guidance, and resolve complex business and administrative challenges that are central to office management, business operations, and...

Position Summary Odyssey is recruiting to fill an Sr. Administrative Support Specialist role supporting the WIB CV-22 Osprey Division, at Patuxent River, MD . WIB is part of the ISR/SOF Directorate (AFLCMC/WI), who is responsible for equipping our warfighters to win the fight. The Directorate executes a $22 billion acquisition portfolio developing, producing, testing, modifying, fielding, and supporting Air Force ISR and SOF platforms, and related sub-systems. Responsibilities Duties include, but not limited to:  Perform executive support tasks, from receptionist and visitor control tasks to the preparation, coordination, and publication of a wide variety of documents, graphics, presentations, spreadsheets, schedules, and other administrative products. Operate with broad direction to support administrative functions, with focus on administrative processes, procedures, tools, and protocol to perform a robust range of...

Basic Qualifications High School Diploma or the equivalent is required.   CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Key Responsibilities:  Office and Facility Operations Receives, inspects, and logs incoming materials and deliveries; coordinates with engineering staff to ensure proper disposition. Packs and prepares materials for outbound shipment in support of direct program activities. Processes and tracks shipping requests, coordinating with freight carriers and internal stakeholders. Maintains and restocks office supplies, breakroom...

Description: The mission matters. So do the people behind it. With advancing defense technology at our core, what sets us apart is a culture of collaboration, purpose, and impact. What is the mission? Ignite matures and transitions capabilities focused on our Space Enterprise internal and external customer needs. This position will contribute to the success of an applied research & development team within the LM Space Ignite, Advanced Capabilities Electro-optics & Security (ACES) directorate. The ACES team conducts applied research and rapid prototyping of systems & subsystems in relevant or operational environments, develops first-of-kind optical systems, and supports national defense. This role will support the creation of discriminating and disruptive technologies, and performance of first-of-kind demonstrations in support of critical national needs. Specific job duties include performing a variety of administrative, office management, protocol, and site-wide...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Office Manager/Staff Officers that are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require strong...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Office Manager/Staff Officers that are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require...

Position: Executive Assistant to Region/Business Unit President Job Description: What You’ll Be Doing Provides day-to-day administrative support to Business Unit President, including sales operations, and project-related matters. Arranges meetings and conferences, coordinates, and prepares meeting materials, and distributes minutes of meetings. Schedules and maintains calendar of appointments, meetings, travel itineraries and coordinates related arrangements. Facilitate agenda alignment among Regional VPs in India, ASEAN, ANZ, Korea, and Japan. Coordinate agendas with Senior Executive Committee staff members in Denver, USA. Strategize and execute Staff Meetings, Quarterly Business Reviews, and Townhalls. Manage key initiatives through effective project management. Assist in the finalization of Power Point Presentations. Prepares, composes, and initiates correspondence, memoranda, presentation materials and reports. Answers and screens...