19 customer service jobs found

Overview LMI is seeking a skilled ServiceNow Implementation Specialist for a Federal DoW client.  This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace...

Overview LMI is seeking a skilled Senior ServiceNow Implementation Specialist for a Federal DoW client.  This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace...

Overview LMI is seeking an Application Support Analyst to support a Department of War mission partner on a data and applications sustainment effort. This role serves as first-line support for a mission application and its underlying data, handling user support and service requests, performing routine data loads, and carrying out basic database and application management and troubleshooting. The analyst keeps the application running reliably for its user community and escalates complex issues to engineering and platform teams. This is an on-site position requiring daily on-site presence in the San Diego, CA area.   This position requires an active Secret clearance .   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our...

Overview LMI is seeking a senior Technical Program Manager (TPM) to lead the delivery of LMI's technology portfolio supporting the United States Postal Service (USPS). USPS operates the nation's largest delivery and logistics network and is in the midst of a multi-year modernization effort to improve service reliability, transform the customer experience, and achieve long-term financial sustainability. The TPM will be LMI's senior technical leader on this account: owning the end-to-end deployment of technology solutions into the USPS environment and serving as the trusted advisor who connects hands-on engineering execution to USPS mission and business outcomes. This is a hands-on leadership role for a professional who can lead the deployment of a diverse portfolio of enterprise technologies into a large, complex federal environment, including ServiceNow, the Microsoft ecosystem (Microsoft 365, Power Platform, Azure), AI-enabled and agentic solutions, custom...

Overview LMI seeks a Data Management and Automation Specialist to analyze, automate, and sustain administrative workflows for a Joint Staff element. The specialist builds and maintain office data solutions, improve reporting, reduce manual workload, and keep headquarters information accurate and accessible. The ideal candidate pairs strong data discipline with practical automation skills and translates user needs into reliable, secure, easy-to-use solutions. This position requires on-site support in the Tampa Region and an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance. The position requires periodic travel to supported commands, operational units, exercises, test events, and industry locations. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to...

Overview LMI seeks a Data Management and Automation Specialist to analyze, automate, and sustain administrative workflows for a Joint Staff element. The specialist builds and maintain office data solutions, improve reporting, reduce manual workload, and keep headquarters information accurate and accessible. The ideal candidate pairs strong data discipline with practical automation skills and translates user needs into reliable, secure, easy-to-use solutions. This position requires on-site support in the National Capital Region and an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance. The position requires periodic travel to supported commands, operational units, exercises, test events, and industry locations. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and...

Overview LMI seeks a Network Architect to support a Department of War mission parter in designing and integrating resilient network architectures that support autonomous operations across Joint, allied, partner, and commercial systems. The Network Architect focuses on connectivity in contested, disconnected, intermittent, and low-bandwidth environments and coordinates technical interfaces from enterprise networks to tactical edge platforms. The ideal candidate is a hands-on network professional who designs, tests, troubleshoots, documents, and operationalizes complex communications solutions. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment,...

Overview LMI is seeking a Platform Engineer to design, deploy, operate, and sustain secure cloud-native platform capabilities for a Department of War mission partner. This remote role will focus on Amazon Web Services (AWS)-hosted Kubernetes environments that connect to and operate within the Department of Defense Information Network (DODIN). The Platform Engineer will support platform architecture, infrastructure automation, container orchestration, application onboarding, cybersecurity compliance, observability, troubleshooting, and continuous service improvement. The ideal candidate is a hands-on engineer who can translate mission and application requirements into reliable, repeatable, secure, and supportable platform services. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI...

Overview LMI is seeking a Tier 3 Service Desk Technician to support Army Acquisition, Training, and Readiness (AT&R) and provide advanced technical support for the Army Contract Writing System (ACWS). ACWS is built on the Appian Platform. This position will resolve complex application, system, integration, performance, and configuration issues that require technical investigation beyond routine service desk support.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space,...

Overview LMI is seeking a skilled Software Engineer to join our team and contribute to developing innovative software solutions that support AI/ML activities for the Army’s AI2C organization. This is a hybrid position based in Pittsburgh, PA , with an expectation of regular on-site collaboration. This role will support the full software development lifecycle, with responsibilities spanning full-stack application development and DevSecOps practices. The ideal candidate will have experience designing and developing modern web applications using technologies such as Python and React, building and integrating APIs and data services, and deploying applications through secure, automated CI/CD pipelines. This role requires an engineer who can work across the application stack while helping the team improve how software is built, tested, secured, deployed, and maintained. This position offers an opportunity to provide technical leadership while strategically...

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role provides expert guidance on retail systems, equipment, and operational workflows and is responsible for assessing the current technical landscape and developing modernization strategies rooted in operational feasibility and industry best practices.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is seeking a Staff Software Engineer to build user-facing applications supporting a U.S. Army technology modernization program. This engineer will own application capabilities from user need through production delivery using Palantir Foundry and modern web technologies.   This is a hands-on role for an engineer who can work across the stack, make architectural decisions, and build software directly with users and product teams.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is seeking a Staff Software Engineer to build user-facing applications supporting a U.S. Army technology modernization program. This engineer will own application capabilities from user need through production delivery using Palantir Foundry and modern web technologies.   This is a hands-on role for an engineer who can work across the stack, make architectural decisions, and build software directly with users and product teams.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities We are seeking a motivated and extremely detail-oriented Junior Python Programmer to support the development of innovative, health-focused software...

Overview LMI is seeking an Information Assurance Specialist to support Army Acquisition, Training, and Readiness (AT&R) in the sustainment and enhancement of the Army Contract Writing System (ACWS). ACWS is built on the Appian Platform. This role will support cybersecurity, compliance, risk management, and system authorization activities to help ensure ACWS meets applicable Army and DoD security requirements.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.    Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space,...

Overview Build technology where the mission happens. We are seeking a Senior Forward Deployed Engineer to embed directly with mission users and own the technical solution from mission need through production deployment. This is a hands-on role for an engineer who enjoys solving hard, ambiguous problems—and wants to see the technology they build make a difference in the real world. You will work alongside mission users to understand what is actually happening on the ground, identify opportunities where technology can make a meaningful difference, and turn those insights into working solutions. You’ll integrate advanced technologies—including modern AI/LLM capabilities—into operational workflows, build and deploy new software capabilities, and iterate directly with users until the solution delivers measurable mission impact. This is not a role where you simply receive requirements and hand off code. You will be close to the problem, close to the user,...

Overview We’re looking for a Full Stack Engineer - Team Lead(Army) to steer our technical direction and inspire a team of skilled developers. You’ll lead a high-performing development team to craft front-end applications and design business logic that integrates seamlessly with RFID hardware. But this isn’t just about building stuff in a vacuum, it’s about getting hands-on with customers, collaborating to solve bespoke challenges, and creating solutions that directly impact DoD missions.   This role is equal parts strategic thinker , technical collaborator , and product evangelist . If you thrive in ambiguity, love building something from the ground up, and want to make a tangible difference, we want you.   Who We Are We’re not here to maintain the status quo, we’re here to rewrite it and innovate at the pace of need. Our team is laser-focused on creating cutting-edge RFID solutions for the DoD that bring passive and active RFID tech to life,...

Overview LMI is seeking a Data Scientist to support a Special Operations Command (SOCOM) mission partner with advanced analytics, predictive modeling, natural language processing, and artificial intelligence and machine learning (AI/ML) product development. The Data Scientist will analyze complex historical and operational datasets, convert data into machine-learning-ready formats, identify trends and predictive features, develop and validate statistical and machine learning models, and provide decision-quality insights that support resource forecasting, operational planning, and modernization. This position will work as part of a cross-functional data science product team to develop, integrate, govern, sustain, and document mission-relevant applications, dashboards, models, and research products. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes...

Overview We’re looking for a Forward Deployed Engineer to help deploy, extend, and integrate LIGER, an enterprise AI platform that connects knowledge, systems, and agentic workflows to accelerate outcomes across federal missions. You’ll join a small, cross-functional team working directly with customers to get LIGER into production and build the features that make it stick. This position can be supported in a hybrid/remote capacity as there may be on-site work required by the customer.   This is a customer-facing technical role. You’ll embed with customers for 60-180 days post-sale, configure deployments, build custom integrations, and ship features that solve real problems on the ground. You’ll also run proof-of-concept demonstrations, translate customer needs into working code, and feed insights back to the core product team. If you’re excited about building at the intersection of AI, government missions, and real users, keep reading.  This position...