12 customer service officer jobs found

Description SAIC is seeking Duty Controller for the Cyber Operations Center (CYOC) to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will work on high-visibility or mission critical aspects of the program and performs all functional duties independently; oversees the efforts of less senior staff and/or is responsible for the efforts of all staff assigned to a specific job. Responsibilities: Coordinate Duty Controller staff responsible to coordinate with the Government Duty Officer...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC is seeking a Network Administrator to support DCSA/OneIT out of Quantico, VA. Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space and Intel Business Group of SAIC is seeking a Network Administrator to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured...

Description SAIC is seeking a Space Protection Model Based Systems Architect to join the Space and Intelligence Business Group to provide systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Model Based Systems Architect will serve as the subject matter expert (SME) and System Program Office (SPO) representative to design/manage complex systems and provide technical advisory services using Model Based Systems Engineering (MBSE) methodologies to support the deployment of new protection capabilities into space operations. The Space Protection Model Based Systems Architect coordinates with the Space enterprise, SPO mission-related SMEs, the development contractor, and other stakeholders (including end user operators) and uses digital models to design, analyze,...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across the enterprise. This role blends hands-on analytical and staff support functions with strategic leadership to enhance business processes, ensure compliance, and guide programs within a specialized domain. The analyst will manage tasks ranging from policy development and IT audit support to leading...

Description SAIC is seeking a highly motivated Systems Security Engineer. The successful candidate will provide support to the Cybersecurity Integrity Center in the Department of State Bureau of Diplomatic Technology (DT). Duties are in the Washington, D.C. metropolitan area (30% in downtown D.C; 70% in Beltsville, MD). Supports cybersecurity monitoring, threat analysis, incident response, and infrastructure remediation within and across all the State Department's information technology (IT) infrastructure. Coordinates and collaborates with other State Department bureaus as well as other organizations within the Federal Government, and commercial partners. Description of Duties: The Systems Security Engineer collaborates with Department and external cyber stakeholders on cybersecurity technologies with experience in Microsoft products and security systems, network topology and protocols, enterprise server & desktop operating systems, and applications, in support of over...

Description SAIC is looking for a Communications Systems Engineer in Chantilly, VA to provide onsite systems engineering and technical advisory services (SETA) in a dynamic NRO System Program Office (SPO) supporting the Government customer with multiple satellite systems, both on-orbit and in development. This position will support communication systems, network, and crypto acquisition activities for all of the SPOs major satellite programs. The job requires familiarity with NRO organization, processes, and satellite systems. Job Responsibilities: -Supports the System Program Office (SPO) in a acquisition capacity for planning, execution, monitoring, and oversight of communication, network, and crypto acquisitions -Assisting the Government in developing communication, network, and crypto approaches for employment of overhead systems -Providing support to Government customer for IC and DoD programmatic information security policies and standards -Developing documents and...

Description SAIC's Horizon 2 program is seeking you, our latest Space Operations Integrator to serve as a subject matter expert in the development of Operational Space Command and Control best practices. You will play a crucial role in providing recommendations for resiliency and availability of DoW software systems pertaining to space, best practices for securing supply chain, and enabling effective processes and procedures to protect the nations space programs. This position is based at Vandenberg Space Force Base, CA . In this role, you will be collaborating closely with the Space Systems Command's Battle Management Command, Control and Communications, and Intelligence (BMC3&I) Program Executive Office's Space C2 Program Management Office. Your primary responsibilities will involve contributing to the development, deployment, modernization, and expansion efforts of the Space C2 program. The position requires you having an in-depth experience with DoW program...

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA o. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network components...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description SAIC is seeking a Data Scientist to provide specialized support across multiple projects from a Team of Systems Integrators and Data Scientists. In this role you would work on an IT Resource management and operations integration component that is responsible for leading all aspects of budget formulations and execution, the IT portfolio management program and managing business transformation activities. This position is located in McLean, VA and requires an a ctive TS/SCI clearance with Polygraph . Job responsibilities include, but are not limited to: Providing system and requirements integration with the components that perform the IT development/engineering of capabilities in support of an enterprise portfolio and project management tool. Support the overall financial and business efforts including a new initiative related to cost recovery model. Assessing and analyzing data through conversations with IT and finance Subject Matter Experts...

Description SAIC has a need for a highly experienced Site Representative Systems Engineer to support to an exciting and impactful customer mission on the Horizon 2 contract. The Horizon 2 contract provides the Government system acquisition program offices Advisory and Assistance Services for various types of weapons systems. This position is available in Tucson, AZ . The successful candidate will exhibit proactiveness, leaning forward in a high-impact customer mission environment. This position requires strong experience in systems engineering and manufacturing. The candidate will work closely with the customer and other project teammates to support acquisition, integration, test, qualification, deployment, and operations of customer mission systems as they transition into production. Responsibilities Include: Participate in developer reviews, meetings, & boards (technical interchange meetings, manufacturing readiness reviews, change management, etc.),...