19 customer service officer jobs found

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC's Horizon program is seeking an Acquisition Support Specialist to join the U.S. Space Force team delivering warfighter capability via the Space Systems Command's Space Combat Power portfolios working in El Segundo, CA . You will be a part of the team responsible for developing and delivering capabilities to Space Force cyber operators and will provide Acquisition and Program Management Support to multiple rapid research and development efforts aimed at designing and delivering critical cutting-edge components of a Service cyber architecture. The Horizon program is supporting Government weapon systems program offices with subject matter experts that have a background with the Department of Defense major capability acquisition process. Horizon team members provide systems acquisitions and program management support on various capability development programs that are intended to protect and defend the Nation's most valuable space assets. Our team is at the...

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical...

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC has an immediate opening for a Senior Campus Mobility System Administrator to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - This critical position is located at the SOCOM Headquarters at MacDill AFB in Tampa, FL. The purpose of the Special Operations Forces Information Technology Enterprise Contract(SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs),and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization,...

Description SAIC , a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking a Space Experiments System Engineer to support systems engineering and technical advisory (SETA) services to a United States Government customer in Chantilly, VA. SETA contractors provide analysis and engineering services in a consulting capacity, working closely with the government's own engineering staff members. This is a critical role within a team, designed to support a government Program Manager (PM) and Principal Investigator (PI) in ensuring the success and smooth operation of space experiment activities. This role requires a blend of technical, organizational, and communications skills, and is fundamental in driving strategic and operational success within a government program. Responsibilities: Experiment Management...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space and Intelligence Business Group (AFSI) of SAIC is seeking a Senior Network Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer...

Description SAIC seeks a highly experienced Senior Information System Analyst / Security Officer to support the Department of State - Vanguard 2025 contract. This senior-level position provides full-service IT security support in a dynamic, fast-paced environment, working collaboratively with Government customers, contractor teams, and external stakeholders across all program security functions. This role is hybrid and onsite work can be located in Springfield, VA or Beltsville, MD. Primary Responsibilities: Security Operations & Compliance Collaborate with Network Design and Engineering (DE) and Cybersecurity Management (CSM) on System Owner support requirements. Perform comprehensive vulnerability and risk assessment analysis to support accreditation and program protection activities. Coordinate and conduct regular system security audits to ensure compliance with System Security Plans and maintain Authority to Operate (ATO) status. Monitor...

Description SAIC seeks a highly experienced Senior Information System Analyst / Security Officer to support the Department of State - Vanguard 2025 contract. This senior-level position provides full-service IT security support in a dynamic, fast-paced environment, working collaboratively with Government customers, contractor teams, and external stakeholders across all program security functions. This role is hybrid and onsite work can be located in Springfield, VA or Beltsville, MD. Primary Responsibilities: Security Operations & Compliance Collaborate with Network Design and Engineering (DE) and Cybersecurity Management (CSM) on System Owner support requirements. Perform comprehensive vulnerability and risk assessment analysis to support accreditation and program protection activities. Coordinate and conduct regular system security audits to ensure compliance with System Security Plans and maintain Authority to Operate (ATO) status. Monitor...

Description SAIC is seeking a F5 / Network Engineer to support DCSA/OneIT out of Quantico, VA. Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space and Intel Business Group of SAIC is seeking a F5 Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly...

Description SAIC is seeking a highly motivated Systems Security Engineer. The successful candidate will provide support to the Cybersecurity Integrity Center in the Department of State Bureau of Diplomatic Technology (DT). Duties are in the Washington, D.C. metropolitan area (30% in downtown D.C; 70% in Beltsville, MD). Supports cybersecurity monitoring, threat analysis, incident response, and infrastructure remediation within and across all the State Department's information technology (IT) infrastructure. Coordinates and collaborates with other State Department bureaus as well as other organizations within the Federal Government, and commercial partners. Description of Duties: The Systems Security Engineer collaborates with Department and external cyber stakeholders on cybersecurity technologies with experience in Microsoft products and security systems, network topology and protocols, enterprise server & desktop operating systems, and applications, in support of over...

Description SAIC's Horizon 2 program is seeking you, our latest Space Operations Integrator to serve as a subject matter expert in the development of Operational Space Command and Control best practices. You will play a crucial role in providing recommendations for resiliency and availability of DoW software systems pertaining to space, best practices for securing supply chain, and enabling effective processes and procedures to protect the nations space programs. This position is based at Vandenberg Space Force Base, CA . In this role, you will be collaborating closely with the Space Systems Command's Battle Management Command, Control and Communications, and Intelligence (BMC3&I) Program Executive Office's Space C2 Program Management Office. Your primary responsibilities will involve contributing to the development, deployment, modernization, and expansion efforts of the Space C2 program. The position requires you having an in-depth experience with DoW program...

Description SAIC's Horizon program is seeking an experienced SoS Integration Engineer with deep expertise in systems integration, space-based Space Domain Awareness (SDA), and Space Surveillance & Reconnaissance (S&R) to support the U.S. Space Force (USSF) Space Systems Command (SSC). This senior engineer will embed full-time with the Government's Space Reconnaissance team, helping shape and deliver the next generation of space-based SDA and S&R capabilities. This position is located in El Segundo, CA. You will serve as a systems engineer and technical integrator, working directly with the customer responsible for development and delivery of the next generation GEO-based SDA satellite constellation that will provide reconnaissance and surveillance of resident space objects in and around the GEO-belt. You will join and actively participate in Integrated Product Teams (IPTs) to ensure successful integration of space segment, ground segment, external...

Description SAIC is seeking a Space Protection Model Based Systems Architect to join the Space and Intelligence Business Group to provide systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Model Based Systems Architect will serve as the subject matter expert (SME) and System Program Office (SPO) representative to design/manage complex systems and provide technical advisory services using Model Based Systems Engineering (MBSE) methodologies to support the deployment of new protection capabilities into space operations. The Space Protection Model Based Systems Architect coordinates with the Space enterprise, SPO mission-related SMEs, the development contractor, and other stakeholders (including end user operators) and uses digital models to design, analyze,...

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA o. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network components...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description SAIC is seeking a Data Scientist to provide specialized support across multiple projects from a Team of Systems Integrators and Data Scientists. In this role you would work on an IT Resource management and operations integration component that is responsible for leading all aspects of budget formulations and execution, the IT portfolio management program and managing business transformation activities. This position is located in McLean, VA and requires an a ctive TS/SCI clearance with Polygraph . Job responsibilities include, but are not limited to: Providing system and requirements integration with the components that perform the IT development/engineering of capabilities in support of an enterprise portfolio and project management tool. Support the overall financial and business efforts including a new initiative related to cost recovery model. Assessing and analyzing data through conversations with IT and finance Subject Matter Experts...

Description SAIC has a need for a highly experienced Site Representative Systems Engineer to support to an exciting and impactful customer mission on the Horizon 2 contract. The Horizon 2 contract provides the Government system acquisition program offices Advisory and Assistance Services for various types of weapons systems. This position is available in Tucson, AZ . The successful candidate will exhibit proactiveness, leaning forward in a high-impact customer mission environment. This position requires strong experience in systems engineering and manufacturing. The candidate will work closely with the customer and other project teammates to support acquisition, integration, test, qualification, deployment, and operations of customer mission systems as they transition into production. Responsibilities Include: Participate in developer reviews, meetings, & boards (technical interchange meetings, manufacturing readiness reviews, change management, etc.),...

QED Systems, LLC is currently recruiting a Contracts Analyst to join our team at Fort Belvoir, VA to support our customer, Product Manager Force Protection Systems (PM FPS). Duties: Supports the planning, initiating, tracking, and preparation of Acquisition Requirement Packages (ARPs), policies, contract administration support, and provides expert assistance in accordance with FAR regulations and other Army guidelines. Develops/Reviews documents including, but not limited to: Acquisition Plans and Strategies. Performance Work Statements (PWS) / Statement of Objectives (SOO). Requests for Proposal (RFP) / Requests for Quotation (RFQ). Contract Data Requirements Lists (CDRLs). Quality Assurance Surveillance Plans (QASP). Service Contract Approval Requests. Requests for Information. Independent Government Cost Estimates (IGCE). Cost Benefits Analyses. Procurement Work Directives (PWDs). Funds Requests. Market Research. Technical Evaluations. Provides...