12 customer service officer jobs found

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC's Horizon program is seeking you, our latest Acquisition Support Specialist to provide support the U.S. Space Forces mission of delivering warfighter capability via the Space Systems Command's Space Combat Power system program office. We work from our sunny El Segundo, California office. The Horizon program supports Government weapon systems program offices with subject matter experts that have a background with the Department of Defense major capability acquisition management. Horizon team members provide systems acquisitions and program management support on various capability development programs in the national security space and space control mission area. We manage programs throughout the full systems acquisition lifecycle to rapidly field warfighting capabilities. Typical responsibilities include: Develop acquisition strategies, request for proposals, source selection plans, engineering change proposals, Review proposals, develop technical...

QED Systems, LLC, is currently recruiting a Budget Analyst to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: Serves as the Subject Matter Expert (SME) on Army Cyberspace Operations (CO) programs. to provide expert financial analysis and recommendations. Provides advanced financial analysis and reporting using a suite of tools, including cPROBE, Tableau and MS Excel (including pivot tables and advanced functions) to develop automated reports and monitor program execution. Prepares, analyzes, and presents high-level program and financial data to support senior leader decision-making. Responsible for developing and justifying resource requirements and creating concise, value-added briefings and reports. Develop in coordination with Army supported organizations and Army- supported Combatant Commands, detailed requirements input documents during the preparation of the Army Cyberspace and IO MDEP in the POM...

QED Systems, LLC is currently recruiting a Contracts Analyst to join our team at Fort Belvoir, VA . Duties: Supports the planning, initiating, tracking, and preparation of Acquisition Requirement Packages (ARPs), policies, contract administration support, and provides expert assistance in accordance with FAR regulations and other Army guidelines. Develops/Reviews documents including, but not limited to: Acquisition Plans and Strategies. Performance Work Statements (PWS) / Statement of Objectives (SOO). Requests for Proposal (RFP) / Requests for Quotation (RFQ). Contract Data Requirements Lists (CDRLs). Quality Assurance Surveillance Plans (QASP). Service Contract Approval Requests. Requests for Information. Independent Government Cost Estimates (IGCE). Cost Benefits Analyses. Procurement Work Directives (PWDs). Funds Requests. Market Research. Technical Evaluations. Provides analysis and recommendations for any contract actions required to meet...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space & Intel Business Group of SAIC is seeking a F5 Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoW and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC provides enterprise IT solutions that deliver highly secured and adaptable IT infrastructure, provides customer support, an cutting-edge technologies that...

Description SAIC is looking for an Expert level Program Manager who will provide: Acquisition strategy program management services to senior management. Work across customer directorates to help the Government coordinate development of new and/or modified/enhanced capabilities for operational use. Provide technical expertise and assistance to the Government on programmatic matters related to lifecycle engineering. Provide program management expertise in service frameworks and models, agile engineering processes, and industry best practices to achieve the customer's GEOINT mission. Responsibilities Provide technical, financial, schedule and risk management expertise and assistance to the project, program or Program Management Office (PMO). Provide support to the drafting of interagency agreements and other documents required for the execution of AF9's and MIPR's. Provide business executive support in linking Program Objective Memorandum (POM) and Budget...

Description This is a senior firewall position within the Vanguard 2025 Contract, providing general engineering support to multiple firewall and perimeter security systems and devices. The well qualified candidate will possess and apply comprehensive knowledge regarding perimeter security devices. The candidate must be capable of planning and leading the testing, implementation, and maintenance of perimeter security technologies and devices. The candidate must be capable of evaluating performance results, performing risk assessments, and recommending changes affecting perimeter security configuration/implementations. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally. This role is hybrid and will require 2-3 days per week in the office. The role also includes some travel to other offices with the NCR. Responsibilities include: Build, design, test and deploy perimeter security systems....

Description SAIC is seeking an Integrated Product Team (IPT) Lead to join the National Security and Space Sector (NSS). You would work on a joint Intelligence Community (IC) and Department of Defense (DoD) crown jewel program providing highly specialized space/counter-space engineering, scientific, and analytical services from DenverAurora, Colorado. We support the Nation's leading-edge IC and DoD space programs and offer compelling, deep-technical work that has direct influence and impact on program development and operations. Our team has Subject Matter Experts (SMEs) across a variety of disciplines, including physics, math, RF, optics, space acquisition and operations, and intelligence collection and analysis. This IPT Lead will work in a collaborative team-focused environment of U.S. Government civilians and contractors solving applied technical problems and developing usable solutions for multiple space-related capabilities and threats. The ideal candidate will: •...

Description SAIC has an opportunity for a Systems Engineer to join an elite team providing Systems Engineering and Technical Advisory (SETA) services in Las Cruces, NM . The selected candidate will work multiple mission system projects and tasks-from broad, strategic issues (e.g. policies, concept of operations, etc.) to tactical concerns (e.g., near-term schedules, testing, system integration and transition, etc.) to support vital operational missions. Responsibilities: Support Chief Engineer and government staff to execute systems engineering and integration (SE&I) activities across customer-site and work collaboratively with other customer organizations across the mission enterprise. Work with SE&I teams to execute site system engineering process; oversee site processes used to document and manage site baseline to accommodate evolving mission needs. Collaborate with System Program Offices (SPO), local operations teams, and other Government Agencies to...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description SAIC is seeking a Data Scientist to provide specialized support across multiple projects from a Team of Systems Integrators and Data Scientists. In this role you would work on an IT Resource management and operations integration component that is responsible for leading all aspects of budget formulations and execution, the IT portfolio management program and managing business transformation activities. This position is located in McLean, VA and requires an a ctive TS/SCI clearance with Polygraph . Job responsibilities include, but are not limited to: Providing system and requirements integration with the components that perform the IT development/engineering of capabilities in support of an enterprise portfolio and project management tool. Support the overall financial and business efforts including a new initiative related to cost recovery model. Assessing and analyzing data through conversations with IT and finance Subject Matter Experts...