SAIC
CO
Description SAIC is seeking an experienced Enterprise IT Operations Manager to lead mission-critical IT operations for the NORAD/NORTHCOM NITES program in Colorado Springs, CO. This role is central to ensuring the availability, reliability, scalability, and security of systems that support the nation's homeland defense mission. The ideal candidate is a seasoned IT operations leader with deep knowledge of IT Service Management (ITSM), enterprise O&M environments, and DoD operational standards. You will oversee large-scale IT operations, guide 85+ O&M personnel, and drive continuous improvement across a complex enterprise environment. As the Enterprise IT Operations Manager, you will serve as the central leader for daily IT operations, coordinating closely with command leadership, government partners, and OEM vendors. You will oversee enterprise services, enforce standardized processes, and ensure operational readiness and compliance within a high-stakes,...