SAIC
VA
Description SAIC has an opening for a ServiceNow Requirements Manager (SETA) in Chantilly, VA with experience capturing customer business needs, quantifying them into a software enhancement requirement package, and then facilitating the allocation of those requirements to a development team. A strong acumen of IT Service Management (ITSM) practices, such as ITIL, CMMI, and SAFe is a must as candidates will be required to evaluate proposed changes to a ServiceNow platform and prioritize requirements delivery of enhancements during delivery sprints. US Citizenship required. Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with Poly is required to start and must be maintained. RESPONSIBILITIES: The successful candidate must be able to: Receive vague customer requests for enhancements to ServiceNow workflow. Interview those customers to capture a robust set of needs. Document those needs within a comprehensive set of draft business...