3 customer service jobs found in Wakefield

Position Summary Odyssey Systems is seeking a skilled and dependable  IT Support Specialist  to provide end-user and systems support across multiple sites. This role will report directly to the  Director of IT  and will serve as a key IT resource supporting a growing organization of approximately 300 indirect and 1800 direct employees.   This position is ideal for a hands-on IT professional who combines strong technical troubleshooting ability with clear, confident communication — especially when supporting VIP stakeholders.   Responsibilities Duties includ e, but not limited to:    End-User Support (Remote + Desk-side) Provide Tier 1 / Tier 2 support for Windows users in a hybrid environment. Troubleshoot and resolve issues across hardware, operating systems, SaaS applications, connectivity, and end user security. Provide professional, high-touch support to all user levels, including executives and other...

Position Summary We are seeking a detail-oriented and proactive HR Generalist who specializes in HR systems processing, and Learning Management System (LMS) administration. This role is responsible for ensuring a seamless employee onboarding experience, maintaining accurate HR data and transactions, and supporting the administration and optimization of the organization’s LMS platform. The ideal candidate is process-driven, tech-savvy, and passionate about enhancing employee experience through efficient systems and structured learning support.   Responsibilities LMS Administration & Learning Support Administer and maintain the company’s Learning Management System (LMS) Upload, assign, and track training programs and compliance courses Generate training completion reports and ensure timely follow-ups Support course creation, updates, and user troubleshooting. Collaborate with business leaders to enhance...

Position Summary The  Mission   Odyssey is the technical backbone behind critical airborne integration, ISR, C2, and warfighter readiness programs for the Department of Defense ,  with deep  expertise  serving Air Force and Space Force customers in Command, Control, Communications and Battle Management (C3BM), Sensors, and Space Domain Awareness.  From concept to sustainment, we engineer the systems that bridge operational and acquisition communities, ensuring warfighters have the integrated capabilities  required  for mission success.   As part of our strategic growth and commitment to technical depth development, we are  establishing  the  Executive Director, Integrated Solutions Group  to build and lead the organization that will  oversee,  define   and evolve  Odyssey's  technical identity and  technical future. Th e Executive Director  role will oversee our Technical Center and Solutions Innovation Center ,...