94 program management jobs found

Position: SLED Contracts Specialist II Job Description: What You'll Be Doing: Manage administration, compliance, and support for internal State, Local, and Education (SLED) contract vehicles such as OMNIA, DIR, CMAS, SLPs, Massachusetts IT, NY OGS, and others. Prepare pricing updates, contract modifications, and maintain accurate contract documentation. Provide guidance on contract requirements, including onboarding, reporting, compliance, and teaming. Oversee contract landing pages, partner/supplier rosters, visual updates, and related program materials. Support contract renewals, lifecycle milestones, and ongoing compliance activities. Coordinate cross‑functionally with legal, operations, accounting, sales, and program management teams. Track, report, and process required contract‑related fees. Serve as a relationship manager and primary point of contact for suppliers, partners, customers, and contracting stakeholders....

Position: Customer Service Representative Job Description: Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export...

Position: Senior Manager, IT PMO Job Description: What You'll Be Doing:   PMO Leadership & Team Management Lead, mentor, and develop a team of Project Managers and Project Coordinators Establish clear roles, responsibilities, and performance expectations for project delivery staff Build a high-performing PMO organization aligned to enterprise priorities Provide coaching on project delivery, stakeholder management, and risk mitigation Manage resource allocation, workload balancing, and staffing plans across the PMO Methodology & Governance Define, implement, and continuously improve standardized  project management methodologies, tools, and templates Ensure all projects adhere to defined governance standards, stage gates, and approval processes Drive consistency in project execution across all business and IT domains Establish and enforce best practices for: Scope management Risk and issue management Change control...

Position: HR Director, Executive Compensation Job Description: About Arrow Arrow Electronics sources and engineers technology solutions for thousands of leading manufacturers and service providers. With global 2025 sales of $31 billion, Arrow’s portfolio enables technology across major industries and markets. The Executive Compensation Director is responsible for designing, delivering, and continuously improving executive compensation programs that align with enterprise strategy, shareholder expectations, and regulatory requirements. This role operates as part of a coordinated executive compensation function, where leaders may focus on distinct areas (e.g., program design, governance and disclosure, analytics and operations), while collectively delivering an integrated, high-performing model. The position serves as a strategic partner to senior HR leadership, finance, legal, and other key stakeholders, ensuring executive compensation programs are competitive,...

Position: After Sales & Quality Specialist Job Description: What You’ll Be Doing All tasks to be carried out in a quality manner, consistent with the Company vision and values. ▪ Resolve and perform root causes analysis for delivery discrepancies, customer and supplier credits. ▪ Manage quality issues related to deliveries and/or parts and manage relevant communication internally and externally. ▪ Manage both customer and suppliers returns and manage relevant communication internally and externally. ▪ Manage Scrapping request ▪ Develop and maintain relationships with customers/suppliers and participate to meetings with customer/suppliers. ▪ Manage Quality block for defective inventory ▪ Manage and assist transportation claim with warehouse and sales team ▪ Support EPR system development test ▪ Cooperative with operation process enhancement ▪ Work with Global ASQ team to meet internal Service Level agreement to satisfy service requirement from customers. Focus Areas:...

Position: Asset Associate Job Description: What You’ll Be Doing All tasks to be carried out in a quality manner, consistent with the Company vision and values. ▪ Manage both EDI and manual purchase order entry. ▪ Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. ▪ Manage VMI Buffer Min and Max level. • Communicate with the suppliers on a daily basis regarding the supply situation. ▪ Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. ▪ Be accountable for receipts from the suppliers and resolution of shipping discrepancies. ▪ Ensure correct receipt of supplier invoices and resolve discrepancies. ▪ Monitor supplier on-time delivery. ▪ Manage responsible Manufactory inventory level. ▪ Manage Supplier non-conformity-Receiving ▪ Occasionally participate in meetings with suppliers as required. ▪...

Position: Compliance Manager Job Description: What You’ll Be Doing 1. Compliance Investigations •    Lead and conduct internal investigations in ASEAN countries, with additional support for regional APAC investigations when required. •    Handle cases involving conflicts of interest, bribery/corruption, kickbacks, export control concerns, fraud, falsification of records, and workplace harassment/discrimination. •    Analyze incoming allegations and develop structured investigation plans. •    Carry out comprehensive fact finding through e Discovery review and in depth investigative interviews. •    Manage internal investigation resources and, where needed, oversee external contractors or third party investigators. •    Prepare clear, detailed investigation reports, outlining findings, conclusions, and recommendations. •    Present investigation results to business leaders and key internal stakeholders. •    Collaborate with external counsel, particularly in...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Quality and Business Process Systems Analyst Job Description: Position Overview Support and enhance a global Quality Management System (QMS) and related workflow platforms through system administration, configuration, development, testing, deployment, and user support. Partner with business stakeholders to translate requirements into scalable technical solutions, improve process efficiency, and drive platform modernization.   Key Technical Responsibilities: Gather and analyze business requirements; design and implement workflow-based solutions. Configure workflows, forms, notifications, business rules, scripts, and reports. Develop, maintain, and troubleshoot scripts and system configurations. Perform system administration, including user access, site management, routing groups, and organizational structure updates. Support testing, validation, deployment, release management, and post-go-live monitoring. Identify and resolve...

Position: Customer Support Associate Job Description: ABOUT THE ROLE At Arrow, we're currently looking for a Customer Support Associate. In this position, you'll have the opportunity to contribute individually and as part of a team by managing complex post-booking processes, ensuring timely order fulfillment, and supporting high-tier customers across the full order-to-invoice cycle. WHAT WILL YOU DO: Provide internal and external customer service and sales support to the Inside Sales Team and customer engagements. Manage the post-booking to invoice process, including maintenance of Value-Added orders, follow-up activities, and timely order fulfilment. Handle backlog management, including complex and high-tier customer backlog, expedites, allocations, constrained materials, and open order demands. Work with buyers, asset teams, different portals, and Business Intelligence systems to support order processing, reporting, and issue resolution. Manage inbound...

Position: Sales Operations Associate II Job Description: Are you looking for a fantastic career opportunity? Arrow Electronics, a Fortune 500 company, and a global technology leader, is looking for a Sales Operations Associate II for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech! What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates...

Position: Sales Operations Associate Job Description: Sales Operations Associate ABOUT THE ROLE Join our dynamic  Customer Operations  team at  Arrow ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! WHAT WILL YOU DO: As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include: Quotation Management : Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities. Automation : Ensure all systems and data are aligned to drive automation across selling and service processes. Price Support...

Position: Fleet Operations Associate with French Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. We are looking for Business Development Manager to join our dynamic sales team in Arrow ECS ( https://www.arrow.com/globalecs/ ). Fleet Operations Associate will be responsible for overseeing Fleet vehicles and will work closely with various departments as well as with external suppliers by delivering a great level of service and responsiveness. The person must be highly collaborative to manage costs and keep the Fleet running smoothly and will be responsible for supporting Arrow stakeholders (HR, Finance, etc.) on...

Position: Business Applications Engineer (QMS) Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. A Fortune 154 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value...

Position: Sr Customer Support Associate Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value...

Position: Technical Sales Engineer Job Description: R241389 Technical Sales Engineer A Technical Sales Engineer bridges deep technical expertise with strong commercial awareness, helping customers identify the right solutions for their business needs. This role combines customer relationship management, solution positioning, and project engagement across the full sales cycle, while working closely with engineering, sales, and supplier teams to drive growth and long-term value. What will you be doing?  In this role, your responsibilities will include: Have full ownership over designated customers within the United Kingdom Develop and execute customer technology and commercial strategy and plans based on greatest opportunities for growth, through fact-based analysis and in-depth customer knowledge Develop customer relationships at all levels; understand engineering careabouts, build customer technical profiles including hierarchy, strategy, products and...

Position: Manager, Quality Job Description: Principal Accountabilities - Serve as the primary point of contact for customer quality related concerns, complaints, and escalations, ensuring timely investigation, root cause analysis (8D report), and drive corrective actions (CAPA program) follow up. -    Manager customers or certification audits such as ISO 9001, TAPA FSR level A etc -    Maintain quality management systems, procedures, and standard to ensure compliance with customers, regulatory, and corporate requirement -    Work with internal department to address quality issues and lead the continue process improvement, including quality risk identification and develop the mitigation plan - Proficiency in Mandarin is an advantage for liaising with Mandarin-speaking clients and business partners. Job Complexity ● Coordinates and supervises the daily activities of business or technical support or production team ● Sets priorities for the team to ensure task completion;...

Position: Regional Account Manager (Symantec, Carbon Black, CA) Job Description: Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.   The Regional Account Manager Symantec, Carbon Black, and CA in Portugal is responsible for owning, driving and expanding the overall sales plan for Symantec’s commercial segment . This will include net new business (whitespace), customer win back and competitive displacement.  You will own the execution of this strategy across your geo and support our country channel team to meet their goals. You will be responsible for generating and closing pipeline. You will support the...

Position: Customer Service Representative with German Job Description: The Amazing Customer Service Representative team in Gdansk is now hiring! They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak German and English and you like to work with other people - this might be something for you! What You Will Be Doing at Arrow? The Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer. Order to Invoice process. Communication with Customers, Suppliers and...

Position: Supply Chain Solutions Manager Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...