84 program management jobs found

Position: Senior Customer Service Representative Job Description: What You’ll Be Doing To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Inside Sales - A E Petsche Job Description: As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services. What You Will Be Doing: Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part...

Position: Inside Sales - A E Petsche Job Description: Job Description: As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services. What You Will Be Doing: Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes,...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Strategic Program Specialist Job Description: We are looking for a data-driven and detail-oriented Business Intelligence (BI) Analyst to join our team. In this role, you will transform raw data into actionable insights, build robust reporting mechanisms, and provide senior management with the analytical support needed to make strategic business decisions. The ideal candidate possesses strong technical expertise in data visualization, automation, and a sharp analytical mindset. What You’ll Do (Key Responsibilities) Reporting & Dashboards: Design, develop, and publish comprehensive management reports and interactive dashboards using Power BI, Excel, and PowerPoint. Cadence-Based Delivery: Own the execution of daily, weekly, monthly, and quarterly recurring performance reports, ensuring they are delivered seamlessly to leadership. Data Quality Assurance: Maintain a high standard of accuracy and completeness by thoroughly proofreading and...

Position: Sr Customer Support Associate Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value...

Position: Global Commercial Program Lead - Microsoft Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. As the Global Commercial Program Lead , you are responsible for translating Microsoft commercial programs and business policies into clear, actionable, and operationally ready frameworks for Arrow teams, sellers, and partners. You make sure that Microsoft program updates, policy changes, incentive structures, commercial opportunities, and business requirements are understood by the right internal audiences and converted into practical execution plans. Your role is to reduce complexity, create clarity, and help local teams activate Microsoft programs with confidence. You are the connection point between Microsoft...

Position: Regional Program Manager Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting...

Position: Sales Operations Manager Job Description: Arrow is looking for an experienced Sales Operations Manager to bring their talents to our team! What You'll Be Doing:   Lead customer supply chain program orchestration across cross-functional teams, including customer issue resolution, operational strategy development, return material authorization (RMA) oversight, and service delivery for inbound and outbound inventory hub shipments. Serve as the primary escalation point for client and operational issues, partnering with internal Arrow teams to resolve supplier, ship-to-site, contract, service, KPI, SLA, and new program capability concerns. Design and implement customer-specific processes and special service models that support program goals, operational scalability, and appropriate financial performance. Select, develop, and evaluate team members while monitoring work quality, operational execution, and adherence to program KPIs and SLAs. Support...

Position: Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow!  As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role will be...

Position: Citrix CSP UK Regional Sales Manager Job Description: As an Arrow Enterprise Computing Solutions (ECS ), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. Citrix SGS Regional Sales Manager The Regional Sales Manager is responsible for driving growth across the Citrix Service Provider (CSP) ecosystem. The position focuses on recruiting, onboarding, enabling, and managing Managed Service Providers (MSPs), helping partners develop successful Citrix-based managed service offerings. The role serves as a champion for ArrowSphere, driving platform adoption and supporting partners in maximizing subscription-based and recurring revenue opportunities. The role...

Position: Business Applications Engineer (QMS) Job Description: Position Overview Support and enhance a global Quality Management System (QMS) and related workflow platforms through scripting, development, configuration, deployment, user support and system administration. Develop system solutions based on approved design specifications, translating defined requirements into scalable functionality that improves process efficiency and supports platform modernization. Key Technical Responsibilities: Design and implement workflow-based solutions utilizing software development best practices. Configure forms, notifications, business rules, scripts, and reports. Develop, maintain, and troubleshoot scripts and system configurations. Perform system administration, including user access, site management, routing groups, and organizational structure updates. Support validation, deployment, release management, and post-go-live monitoring. Identify and resolve system...

Position: Field Sales Representative II Job Description: Richardson RFPD is looking for an experienced Field Sales Representative I I   for our  Montreal, Canada market .  Richardson RFPD, an Arrow Company, is a specialized electronic component  distributor providing design engineers with deep technical  expertise and localized global design support for the latest new products from the world’s leading suppliers of RF, Wireless, IoT and Power Technologies.   https://www.richardsonrfpd.com/            As a Field Sales Representative   I I , you will engage with customers across   our Quebec and Maritimes Canadian markets   to   create demand for our suppliers’ products.         What You Will Be Doing:     Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure   strong foundation   for solution selling. Maintain and...

Position: HR Analyst (Sales Compensation) Job Description: HR Analyst (Sales Compensation)   ABOUT THE ROLE The HR Analyst (Sales Compensation) owns the end-to-end calculation and governance of sales incentive payments for a portfolio of employee groups across the EMEA region. The role is responsible for executing accurate and timely incentive calculations, managing exceptions, ensuring audit-ready controls, and partnering closely with HR, Finance, and Sales stakeholders. This position offers hands-on exposure to complex sales compensation structures and the opportunity to contribute to continuous improvement and plan effectiveness. WHAT WILL YOU DO: Own the end-to-end calculation of variable compensation and incentive payments for assigned EMEA populations, ensuring accuracy, timeliness, and adherence to plan rules and internal controls. Interpret sales compensation plans and apply them consistently across different employee groups and countries....

Position: Senior Treasury Analyst Job Description: You will be involved in managing FX risks and exposures in the APAC region, executing FX trades, and analyzing hedging strategies. Additionally, there will be great exposure to support regional insurance program administration, participate in various Treasury projects, perform analysis on cash activities and bank-related assignments.   What You’ll Be Doing Manage FX risks and exposures in the APAC region, and perform FX trades and analysis for hedging purpose Prepare groundwork to Review and enhance FX hedging strategies based on FX market situations and business requirements Support to manage regional insurance program administration and renewal matters Participate in the implementation of Treasury projects, such as cash management projects, refinancing projects, automation projects, implementation of treasury systems & process enhancements Perform analysis related to cash activities,...

Position: HR Specialist III, Learning Programs Job Description: What You'll Be Doing: Design and administer the service delivery of programs/initiatives related to the employee lifecycle, which may include onboarding, employee learning, performance management, leadership training/development, early career talent, EVP/employee experience, and inclusion Supports key talent and learning programs by conducting market research, managing external vendors, identifying best practices, and developing content, development and delivery best practices Recommends metrics to measure program results, analyzing data and preparing presentations of findings to help determine whether identified program/business goals have been achieved Leads in the ongoing review and improvement of programs including developing program experience related surveys and providing recommendations based on survey findings Acts as the central point of contact for talent and learning...

Position: Program Manager, Global Go To Market Programs Job Description: Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es About the Role Arrow ECS is seeking a highly organized, self-motivated Program Manager to join the Global GTM Programs team. This entry-level role is ideal for an early-career professional who thrives in a fast-paced environment, enjoys bringing structure to complex initiatives, and can coordinate multiple stakeholders across regions. The Program Manager will support global go-to-market programs by maintaining SharePoint sites, managing...

Position: Finance Manager Job Description: Arrow’s Global Supply Chain Services Business Unit is searching for a candidate that thrives in a fast paced, high-pressure, ever-changing environment.  The Finance Manager will perform various functions, including carrying out financial planning and variance analysis, ROWC calculations, margin analysis, monthly forecasting, month-end close, detailed program specific operational and financial processes development and coordination between various departments for effective roll out and implementation of new programs.  In addition, this role will serve as the key Finance Business Partner and have a customer facing role in the organization. What You'll Be Doing: Ability to partner strategically with executive management and business partners. Present to management regarding special projects and leadership activities, which rely on analytical conclusions. Lead special projects related to: new processes, issues or changes in...

Position: Strategic Procurement Contracts Manager Job Description: We are seeking a highly skilled Strategic Procurement Contracts Manager to join our Global Procurement Operations and Contracts Management team. You will partner directly with Global Category Managers to accelerate the Request for Proposal (RFP) process, lead complex contract redlining, and manage the end-to-end contract lifecycle including management of the CLM tool.  You will also partner within our Procurement Operations team to manage end-to-end processes. This role requires a sharp eye for legal risk, strong sourcing and business acumen, and the relationship skills needed to manage global suppliers and internal business stakeholders. What You'll Be Doing: Contract Lifecycle & Redlining Management Draft & Redline: Lead the drafting, review, and redlining of complex global supplier agreements, including Master Services Agreements (MSAs), Statements of Work (SOWs), NDAs, and SaaS...

Position: Counsel, Privacy, AI & Data Protection Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.   A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow...