9 customer service jobs found

Description SAIC is looking for a Field Service Technician to support the AC-130 gunship located at Cannon Air Force Base in New Mexico . NOTE: Position is located full time at Cannon AFB. JOB RESPONSIBLITES: Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB. Provides on-site technical support for weapons and...

Description SAIC is looking for a Field Service Technician to support the AC-130 gunship located at Cannon Air Force Base in New Mexico . NOTE: Position is located full time at Cannon AFB. JOB RESPONSIBLITES: Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB. Provides on-site technical support for weapons and...

Description SAIC is seeking a VCF-9 Cloud Platform Engineer to support the Space system Commend o a program that directly assists the US Space force. The ideal candidate will have experience with design and implementation of cloud environments. The selected candidate will work with military, government, and contractor personnel to provide top-notch support with a focus on system/network security in support of national security; provide break/fix and design supporting information technology in a fast-paced, high-energy environment; provide root cause analysis and be comfortable recommending permanent configuration changes when necessary. Support will encompass design, build, secure, and operate mission-critical infrastructure leveraging VMware Cloud Foundation (VCF), Kubernetes, Docker, and AWS. This position is based at Kirtland Air Force Base in Albuquerque, NM. Primary duties may include: Design and implement VCF-9. Design, deploy, configure, and troubleshoot end-to-end...

Description SAIC is seeking an MQ-9 Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Holloman Air Force Base, NM. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and...

Description SAIC is seeking a systems administrator to support the Space Systems Command on a program that directly assists the US Space Force. The ideal candidate will have experience providing design, implementation, maintenance, and troubleshooting functions for physical and virtual information systems and web-based applications. The selected candidate will interface with Active Duty, US Government, and contractor personnel to provide top-notch support with a focus on system/network security in support of national security; provide break/fix and design supporting Information Technology in a fast paced, high-energy environment; provide root cause analysis and be comfortable recommending permanent configuration changes when necessary. Support will encompass a range of capabilities from server and workstation configuration and support, LAN setup and maintenance. This position is based at Kirtland Air Force Base in Albuquerque, New Mexico. Primary duties and responsibilities...

Description SAIC has an opportunity for a Systems Engineer to join an elite team providing Systems Engineering and Technical Advisory (SETA) services in Las Cruces, NM . The selected candidate will work multiple mission system projects and tasks-from broad, strategic issues (e.g. policies, concept of operations, etc.) to tactical concerns (e.g., near-term schedules, testing, system integration and transition, etc.) to support vital operational missions. Responsibilities: Support Chief Engineer and government staff to execute systems engineering and integration (SE&I) activities across customer-site and work collaboratively with other customer organizations across the mission enterprise. Work with SE&I teams to execute site system engineering process; oversee site processes used to document and manage site baseline to accommodate evolving mission needs. Collaborate with System Program Offices (SPO), local operations teams, and other Government Agencies to...

Description SAIC is seeking a Mental Health Clinician (Employee Assistance Counselor) to support our customer in Las Cruces, NM. The Mental Health Clinician (EAP) provides evidence-based, individualized mental health services in support of employee well-being and organizational resilience. This role delivers direct clinical care, crisis response, consultation, and wellness programming while collaborating closely with leadership, internal partners, and external providers. Services are delivered through a combination of in-person and secure telehealth platforms. Key Responsibilities: Provide evidence-based, individualized clinical mental health services, including intake assessments, short-term counseling, and adult consultations, delivered through face-to-face and telehealth modalities. Identify appropriate community-based mental health and substance use resources and provide referral assistance when clinically indicated. Deliver case management services and monitor...

Description SAIC is seeking Flight Software Developers who want to help with spacecraft configurations and science and military missions in flight experiment programs working at Kirtland AFB, NM . Work alongside Air Force Research Laboratory (AFRL) / Integrated Experiments and Evaluation Division (RVE) to provide concept design, development, integration, test and evaluation, and engineering prototypes to demonstrate the viability of innovative space technologies along with cradle-to-grave support to ground, high-altitude balloon, near-space and spaceflight experiments and mission concepts. If you like Space and want to partner with cutting edge technology advancements, this is the job for you. Fun stuff you will do on the job: • Develop embedded software modules and software card interfaces, including digital, analog, serial, including SpaceWire • Interface with hardware engineers in the design, build, and test of the embedded flight software • Work with program...

Description SAIC is seeking Ground Systems Software Engineers who want to help with spacecraft configurations and science and military missions in flight experiment programs working at Kirtland AFB, NM . Work alongside Air Force Research Laboratory (AFRL) / Integrated Experiments and Evaluation Division (RVE) to provide concept design, development, integration, test and evaluation, and engineering prototypes to demonstrate the viability of innovative space technologies along with cradle-to-grave support to ground, high-altitude balloon, near-space and spaceflight experiments and mission concepts. If you like Space and want to partner with cutting edge technology advancements, this is the job for you. Fun stuff you will do on the job: • Perform full life-cycle software development for a networked, high-reliability Command and Control (C2) ground system for the United States Space Force (USSF). • Work with end user stakeholders, systems engineering, network, and...