33 customer service officer jobs found

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC is seeking a Principal Aerospace Engineer to support the US Navy in Crane, IN. JOB DESCRIPTION: NOTE: This is a hybrid position requiring the candidate to be onsite approximately 1-4 days per week. The Joint Hypersonics Transition Office (JHTO), sponsored by the Office of the Assistant Secretary of War for Science and Technology (OASW(S&T) and executed by the Joint Hypersonics Transition Office Systems Engineering Field Activity (JHTO SEFA) at Naval Surface Warfare Center (NSWC) Crane, is responsible for accelerating hypersonics technology development, developing the nation's future hypersonics workforce, and facilitating the transition of ready technologies into operational capabilities. SAIC is the premier Systems Engineering and Technical Assistance (SETA) service provider to the Program and is seeking a senior project officer to augment this team of qualified, diverse, and highly motivated individuals. In this role, the candidate will work...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Senior Staff Officers, experienced and highly competent professionals, to perform significant duties with little to no supervision. This work role will provide direct, high-level support to senior leadership, independently managing a wide range of functions and tasks. This individual will track strategic issues, develop planning guidance, and resolve complex business and administrative challenges that are central to office management, business operations, and...

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

Description SAIC is seeking an Executive Services Lead to the Program Executive Officer, Low Earth Orbit Systems Program Office (LSPO), Signals Intelligence (SIGINT) Systems Acquisition Directorate at the National Reconnaissance Office. Supports five senior managers responsible for the acquisition, development, and maintenance of a more than 20-billion-dollar national space asset portfolio. Provides direct operational support and acts independently on behalf of the LSPO Director, Deputy Director, Chief of Program Support, and Technical Director to task appropriate staff components. Develops office solutions and provides real-time prioritization when time is of the essence, composes documentation in accordance with government policies and practices and maintains working knowledge of all senior government office interfaces. The incumbent is responsible for overseeing all LSPO front office processes, preparing and updating continually changing project schedules, prioritizing and...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC , a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking a Space Experiments System Engineer to support systems engineering and technical advisory (SETA) services to a United States Government customer in Chantilly, VA. SETA contractors provide analysis and engineering services in a consulting capacity, working closely with the government's own engineering staff members. This is a critical role within a team, designed to support a government Program Manager (PM) and Principal Investigator (PI) in ensuring the success and smooth operation of space experiment activities. This role requires a blend of technical, organizational, and communications skills, and is fundamental in driving strategic and operational success within a government program. Responsibilities: Experiment Management...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space & Intel Business Group of SAIC is seeking a F5 Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoW and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC provides enterprise IT solutions that deliver highly secured and adaptable IT infrastructure, provides customer support, an cutting-edge technologies that...

Description SAIC is looking for an Expert level Program Manager who will provide: Acquisition strategy program management services to senior management. Work across customer directorates to help the Government coordinate development of new and/or modified/enhanced capabilities for operational use. Provide technical expertise and assistance to the Government on programmatic matters related to lifecycle engineering. Provide program management expertise in service frameworks and models, agile engineering processes, and industry best practices to achieve the customer's GEOINT mission. Responsibilities Provide technical, financial, schedule and risk management expertise and assistance to the project, program or Program Management Office (PMO). Provide support to the drafting of interagency agreements and other documents required for the execution of AF9's and MIPR's. Provide business executive support in linking Program Objective Memorandum (POM) and Budget...

Description SAIC is seeking a Senior Principal Technical Services professional to support complex Navy systems programs in support of DoD customers. This role serves as a senior principal individual contributor responsible for full lifecycle IT program management and technical services delivery across large-scale naval systems integration, maintenance, and modernization efforts. The ideal candidate brings a strong combination of formal project management credentials, hands-on Navy shipboard systems experience, and demonstrated success delivering complex technical programs on schedule and within budget. This position requires direct engagement with senior Navy leadership, engineering teams, and cross-functional stakeholders to drive program execution and continuous improvement at the highest levels of technical and programmatic complexity. This role demands a technically fluent senior principal capable of bridging the gap between engineering execution and executive-level...

Description This is a senior firewall position within the Vanguard 2025 Contract, providing general engineering support to multiple firewall and perimeter security systems and devices. The well qualified candidate will possess and apply comprehensive knowledge regarding perimeter security devices. The candidate must be capable of planning and leading the testing, implementation, and maintenance of perimeter security technologies and devices. The candidate must be capable of evaluating performance results, performing risk assessments, and recommending changes affecting perimeter security configuration/implementations. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally. This role is hybrid and will require 2-3 days per week in the office. The role also includes some travel to other offices with the NCR. Responsibilities include: Build, design, test and deploy perimeter security systems....

Description SAIC is seeking a Senior Network Engineer to support the U.S. Navy's Foreign Military Sales (FMS) C4I modernization program for the Royal Saudi Naval Forces (RSNF) on-site in Jubail, Saudi Arabia . The Network Engineer will design, deploy, operate, and sustain classified and unclassified network capabilities supporting NAVWAR-delivered C4I systems. The selected candidate will lead network engineering for RSNF ashore facilities and waterfront infrastructure in Jubail, coordinate with sister sites across the Kingdom, and interface with U.S. Government and Saudi senior military and government officials. The role demands hands-on network design and operations experience, fluency with network management tooling, and the ability to operate effectively in an austere OCONUS environment. The Senior Network Engineer will be responsible for but not limited to the following duties: Lead network engineering design, deployment, and sustainment for C4I infrastructure...

Description SAIC is seeking an Integrated Product Team (IPT) Lead to join the National Security and Space Sector (NSS). You would work on a joint Intelligence Community (IC) and Department of Defense (DoD) crown jewel program providing highly specialized space/counter-space engineering, scientific, and analytical services from DenverAurora, Colorado. We support the Nation's leading-edge IC and DoD space programs and offer compelling, deep-technical work that has direct influence and impact on program development and operations. Our team has Subject Matter Experts (SMEs) across a variety of disciplines, including physics, math, RF, optics, space acquisition and operations, and intelligence collection and analysis. This IPT Lead will work in a collaborative team-focused environment of U.S. Government civilians and contractors solving applied technical problems and developing usable solutions for multiple space-related capabilities and threats. The ideal candidate will: •...

Description SAIC has an opportunity for a Systems Engineer to join an elite team providing Systems Engineering and Technical Advisory (SETA) services in Las Cruces, NM . The selected candidate will work multiple mission system projects and tasks-from broad, strategic issues (e.g. policies, concept of operations, etc.) to tactical concerns (e.g., near-term schedules, testing, system integration and transition, etc.) to support vital operational missions. Responsibilities: Support Chief Engineer and government staff to execute systems engineering and integration (SE&I) activities across customer-site and work collaboratively with other customer organizations across the mission enterprise. Work with SE&I teams to execute site system engineering process; oversee site processes used to document and manage site baseline to accommodate evolving mission needs. Collaborate with System Program Offices (SPO), local operations teams, and other Government Agencies to...

Description SAIC is seeking a Workflow Administrator with an active TS clearance to provide direct support to the OUSW (R&E) Executive Correspondence Office, ensuring the timely, accurate, and compliant routing of executive-level correspondence, decision packages, and formal staff actions. This role is critical in maintaining the integrity of the formal coordination and approval process within a fast-paced, high-visibility environment. The ideal candidate is detail-oriented, proactive, and a fast learner who can manage multiple priorities while adhering to established policies and timelines. This position is 100% onsite located in Arlington, VA at the Pentagon. Key Responsibilities: Manage and track executive correspondence packages throughout the review and approval lifecycle, ensuring adherence to OUSW (R&E) and DoW correspondence standards. Coordinate routing of decision memorandums, taskers, reports, and formal packages using approved workflow systems...

Description Join a winning team! SAIC's Air Force, Space, and Intelligence (AFS&I) Business Group is currently hiring for a customer within the Intelligence Community (IC) in Chantilly, VA . This customer is responsible for designing, building, and operating national security-related systems based in space, in the air, and on the ground. SAIC is a strong company providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. AFS&I has an opening for a Protection Project Management lead to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides geospatial intelligence solutions that determine the current and future national space systems. Responsibilities include but are not limited to: Work across multiple Directorates and Offices to identify and define future resiliency and advanced protection...

Description We are seeking a highly motivated Power & Energy Engineer to support our Navy power and energy customer in Research, Development, Test, and Evaluation (RDT&E) of lithium chemistry power storage systems. The ideal candidate will play a key role in providing specialized support for the Navy's Lithium Battery Safety Program and related engineering services. The role involves safety program development, certification planning, engineering analysis, test planning, and logistics for lithium battery systems. Candidates will work closely with program offices, certifying authorities, and technical agents to ensure compliance with safety standards, conduct risk assessments, and support mission-critical operations. Assist in developing safety programs based on lithium battery size, scope, and application, including initial investigations and determining certification requirements per S9310-AQ-SAF-010. Review and verify existing certifications, complete procurement...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Public Affairs Officer responsible for producing internal and external news and information products about the agency and its mission. This mid-level role executes key tasks across multiple functional areas, including news and media relations, digital media, community outreach, strategic communications, and internal and external engagements. The incumbent will work to ensure the agency's messaging is consistently and effectively delivered to the...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Office Manager/Staff Officers that are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require strong...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated, self-starter Public Affairs Officer to provide essential administrative and operational support to the public affairs team. This individual will assist with the daily activities across all functions, including media monitoring, content creation, and event coordination. The role is designed for a motivated and organized individual eager to develop foundational skills in the public affairs field by working closely with and learning from senior...