43 customer service officer jobs found

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC is seeking an Executive Services Lead to the Program Executive Officer, Low Earth Orbit Systems Program Office (LSPO), Signals Intelligence (SIGINT) Systems Acquisition Directorate at the National Reconnaissance Office. Supports five senior managers responsible for the acquisition, development, and maintenance of a more than 20-billion-dollar national space asset portfolio. Provides direct operational support and acts independently on behalf of the LSPO Director, Deputy Director, Chief of Program Support, and Technical Director to task appropriate staff components. Develops office solutions and provides real-time prioritization when time is of the essence, composes documentation in accordance with government policies and practices and maintains working knowledge of all senior government office interfaces. The incumbent is responsible for overseeing all LSPO front office processes, preparing and updating continually changing project schedules, prioritizing and...

Description SAIC is seeking Duty Controller for the Cyber Operations Center (CYOC) to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will work on high-visibility or mission critical aspects of the program and performs all functional duties independently; oversees the efforts of less senior staff and/or is responsible for the efforts of all staff assigned to a specific job. Responsibilities: Coordinate Duty Controller staff responsible to coordinate with the Government Duty Officer...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC is seeking a Field Service Engineer / Team Lead to support the Advanced Battle Management System (ABMS) Digital Infrastructure (DI) Network program in support of the Department of the Air Force (DAF) Program Executive Officer for Command, Control, Communications, and Battle Management (PEO C3BM). This position is responsible for leading and synchronizing all aspects of site survey execution in direct support of the ABMS DI Network-the backbone of the DAF Battle Network and the Air Force's contribution to the DoD's Combined Joint All-Domain Command and Control (CJADC2) warfighting concept. The ABMS DI Network is building a secure, resilient, multi-enclave digital infrastructure that connects warfighters from the tactical edge to the strategic enterprise, spanning Unclassified through TS/SCI security domains across space, air, land, maritime, and information operations environments. As Team Lead, you will serve as the primary on-the-ground coordinator,...

Description SAIC is seeking a Field Service Engineer / Team Lead to support the Advanced Battle Management System (ABMS) Digital Infrastructure (DI) Network program in support of the Department of the Air Force (DAF) Program Executive Officer for Command, Control, Communications, and Battle Management (PEO C3BM). This position is responsible for leading and synchronizing all aspects of site survey execution in direct support of the ABMS DI Network-the backbone of the DAF Battle Network and the Air Force's contribution to the DoD's Combined Joint All-Domain Command and Control (CJADC2) warfighting concept. The ABMS DI Network is building a secure, resilient, multi-enclave digital infrastructure that connects warfighters from the tactical edge to the strategic enterprise, spanning Unclassified through TS/SCI security domains across space, air, land, maritime, and information operations environments. As Team Lead, you will serve as the primary on-the-ground coordinator,...

Description SAIC is seeking a Systems Integrator/Project Manager to work on an exciting program in McLean, VA, and support our customer in a fast-paced and dynamic environment with broad impact to the customer's mission. This role requires a strong problem solver to support the goals and needs of the customer and their mission partners within a constantly evolving technology landscape. The ideal candidate will provide support to senior personnel in planning and management activities. Specific aspects that need to be managed include onboarding, tasking, scheduling, travel, access, and reporting. You will a ssist with resource management, including the planning, execution, and monitoring of spending plans, and serve as a key support function for the customer's strategic review boards. The successful candidate will be an energetic strategic professional who can support fast-moving and wide-ranging projects and initiatives. SAIC, a leading provider of Executive Officers for the...

Description SAIC's Horizon 2 contract is seeking an energized and professional PERSEC Security Specialist to support the contract's secure operating facilities in Colorado Springs, CO . You will support all facets of SAIC's Program and Personnel Security (PERSEC) processes at our Colorado Springs, CO location. You will assist the CPSOs (Contractor Program Security Officer) and provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Your background in applying sound and effective Program and Personnel security practices will be the driving force behind the success of our missions for the US Space Force (USSF) and Space Systems Command (SSC). Join us in safeguarding the nation's space assets and exploring the limitless opportunities that await in this dynamic role. You'll have the invaluable opportunity to be mentored in this role, ensuring not only your professional growth, but also the continued...

Description SAIC is seeking an experienced and highly capable Logistics Principal to support the Advanced Battle Management System (ABMS) Digital Infrastructure (DI) Network Designer & Deployer program in support of the Department of the Air Force (DAF) Program Executive Officer for Command, Control, Communications and Battle Management (PEO C3BM). The ABMS DI Network is the backbone of the DAF BATTLE NETWORK - the Air Force's contribution to the DoD's Combined Joint All-Domain Command and Control (CJADC2) warfighting concept. This program is delivering a secure, resilient, multi-enclave digital infrastructure spanning Unclassified through TS/SCI security domains, integrating cutting-edge commercial and government technologies including cloud computing, SD-WAN, Enterprise Cross Domain Solutions, Data Distribution Networks, Scalable Transport, and Data Link Integration Modules across global operational sites. As a Logistics Principal, you will serve as the senior logistics...

Description SAIC is seeking an experienced and highly capable Logistics Principal to support the Advanced Battle Management System (ABMS) Digital Infrastructure (DI) Network Designer & Deployer program in support of the Department of the Air Force (DAF) Program Executive Officer for Command, Control, Communications and Battle Management (PEO C3BM). The ABMS DI Network is the backbone of the DAF BATTLE NETWORK - the Air Force's contribution to the DoD's Combined Joint All-Domain Command and Control (CJADC2) warfighting concept. This program is delivering a secure, resilient, multi-enclave digital infrastructure spanning Unclassified through TS/SCI security domains, integrating cutting-edge commercial and government technologies including cloud computing, SD-WAN, Enterprise Cross Domain Solutions, Data Distribution Networks, Scalable Transport, and Data Link Integration Modules across global operational sites. As a Logistics Principal, you will serve as the senior logistics...

Description SAIC's National Security and Space Sector (NSS) is seeking a Systems Engineer to provide systems engineering and technical advisory (SETA) services to a United States Government (USG) customer in Chantilly, VA. The successful candidate will support technology transition and acquisition for next-generation national security space, air, and ground systems-advancing capabilities from applied research through program baseline insertion. This role requires a professional who can bridge technical and acquisition domains to ensure successful program execution in a fast-paced, mission-critical environment. Roles and Responsibilities: Provide analytical, engineering, technical, and administrative guidance to USG leadership in the execution of special communications capabilities Seek new, unique, and innovative data application concepts, engineering techniques, and technology applications through the interpretation and analysis of data and processes Advise on...

Description SAIC currently have an opening for a PKI Analyst to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. The role is 100% onsite in Washington, DC location. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. DT provides enterprise architecture design, engineering, operations and maintenance support services for desktops, servers, networks, firewalls, and enterprise applications across the Department. Program is named "Vanguard" and is an IT consolidation consisting of the Department of State servers, network devices, network perimeter, public key infrastructure (PKI)/biometrics/encryption, monitoring tools, telephony, mobile computing platform, virtual environment, and enclave design/security engineering. This is a junior-level position within the Vanguard 2.2.1 Program Security Operations Service Line, acting as a PKI Analyst. The...

Description Join a winning team! SAIC's National Security Customer Group (NSCG) is currently hiring for a customer within the Intelligence Community (IC) in Chantilly, VA. This customer is responsible for designing, building, and operating national security-related systems based in space, in the air, and on the ground. SAIC is a strong company providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. NSCG has an opening for a Space/Ground Senior Systems Engineer to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides the enterprise architecting, analysis, and systems engineering solutions that determine the current and future national space systems. Responsibilities include but are not limited to: • Working across multiple Directorates and Offices to identify and define future space capability needs • Frequent...

Description SAIC is hiring a Software Developer located in Pensacola, FL. This position will be supporting Training & Education Management Systems for Naval Education and Training Command (NETC). The role will support our Programs of Record; Corporate Enterprise Training Activity Resource Systems (CeTARS) for both schoolhouse & corporate, Navy & Joint MyEducation (MyED), Naval Education and Training Future Officer and Citizenship User System (NETFOCUS), Navy Inspector General Hotline Tracking System (NIGHTS), Navy Enlisted Advancement System (NEAS), Authoring Instructional Materials (AIM), and Learning Assessment System (LAS). The Software Developer will require: High-quality software engineering advisory services, software systems planning, integration, and architecture support. Comprehensive support, maintenance, and enhancement of software using a technology stack that includes AWS technologies, Java, Visual Studio/C#, JavaScript, SQL Server...

Description SAIC has a need for a highly experienced Site Representative Systems Engineer to support to an exciting and impactful customer mission on the Horizon 2 contract. The Horizon 2 contract provides the Government system acquisition program offices Advisory and Assistance Services for various types of weapons systems. This position is available in Tucson, AZ . The successful candidate will exhibit proactiveness, leaning forward in a high-impact customer mission environment. This position requires strong experience in systems engineering and manufacturing. The candidate will work closely with the customer and other project teammates to support acquisition, integration, test, qualification, deployment, and operations of customer mission systems as they transition into production. Responsibilities Include: Participate in developer reviews, meetings, & boards (technical interchange meetings, manufacturing readiness reviews, change management, etc.),...

Description Join a mission-driven satellite program at the forefront of national defense innovation. Our team is developing cutting-edge technologies that directly support critical Department of War priorities, combining both proven and first-of-their-kind capabilities that have never been applied in space. Operating within a fast-paced acquisition environment, we benefit from streamlined authorities and direct access to senior Government decision-makers, enabling us to move quickly and execute aggressive schedules using the most innovative contracting strategies available. SAIC is seeking self-directed workforce who skillfully navigate ambiguity, solve complex challenges, and bring diverse expertise to a dynamic environment focused on delivering capability rapidly. Success here requires adaptability, initiative, and a willingness to wear multiple hats in support of a high-impact mission. Job Description: This position is for a Satellite Program Office Administrative...

Description SAIC is seeking a Cybersecurity Project Engineer to support information security and tech ops. This position is located in Reston, VA and requires and active TS/SCI clearance with Polygraph. Job responsibilities include the the following: Support the maintenance, deployment, and training of technical capabilities. Facilitate the transfer of new capabilities from developers to the Customer's system. Keep abreast of platform or other technology changes which could affect technical methods. Ensure capabilities can be deployed quickly in support of customer needs. Provide technical guidance and troubleshooting support. Work directly with technical operators to deploy capabilities (including troubleshooting) in support of customer needs as well as capturing new requirements or issues that come up during the process. Collect data from a variety of platforms in a variety of formats, collate it, and transfer it to officers for further analysis....

Description SAIC is hiring a Software Developer located in Pensacola, FL. This position will be supporting Training & Education Management Systems for Naval Education and Training Command (NETC). The role will support our Programs of Record; Corporate Enterprise Training Activity Resource Systems (CeTARS) for both schoolhouse & corporate, Navy & Joint MyEducation (MyED), Naval Education and Training Future Officer and Citizenship User System (NETFOCUS), Navy Inspector General Hotline Tracking System (NIGHTS), Navy Enlisted Advancement System (NEAS), Authoring Instructional Materials (AIM), and Learning Assessment System (LAS). The Software Developer will require: • High-quality software engineering advisory services, software systems planning, integration, and architecture support. • Comprehensive support, maintenance, and enhancement of software using a technology stack that includes AWS technologies, PL/SQL, Java, Visual Studio/C#, JavaScript, Oracle databases. •...

Description SAIC is seeking an Acquisition & Financial Management Engineer to provide systems engineering and technical advisory (SETA) services to a United States Government customer in Chantilly, VA. The successful candidate will support technology transition and acquisition for next-generation national security space, air, and ground systems - advancing capabilities from low Technology Readiness Level (TRL) applied research through program baseline insertion. This role requires a professional who can bridge technical, acquisition, and financial domains to ensure successful program execution in a fast-paced, mission-critical environment. Roles and Responsibilities Advise on acquisition strategies, contracting approaches, and compliance regulations Prepare, review, and update acquisition documentation such as Acquisition Strategies, Request for Information (RFI), Statement of Work (SOW), Performance Work Statement (PWS), and source selection plans Provide...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst-Readiness responsible for leading high-impact initiatives, providing strategic guidance, and driving process modernization across the enterprise. This role requires a blend of deep subject matter expertise, program management, and leadership to solve complex organizational challenges. This position is central to enhancing GEOINT capabilities, improving business functions, and ensuring the successful execution of...