Arrow Electronics
Poland
Position: Junior Network & Security Engineer (24/7) Job Description: Centred in the UK (and now growing globally and in Poland) is our Global Support Centre, where it will be your job to provide technical support via email/telephone to our global customers, using your initiative to help customers with their issues. The role involves a combination of both technical and administrative work, requiring you to assist customers with fault-finding, but also handle incoming calls and emails, log and manage incidents and continue to progress ongoing issues out of local office hours, working with other shift engineers, on-call teams and managing vendor escalations where necessary. You will help to deliver our range of technical support services and investigate issues that arise. You will need to handle incoming support requests for customers, logging and troubleshooting cases as required to resolve issues. You will collaborate with colleagues and senior engineers to...