5 customer support associate jobs found

Position: Customer Support Associate Manager Job Description: Looking for your next big challenge? Arrow has the right opportunity for you! Arrow is seeking a Customer Support Associate Manager to lead our EMEA Value Added Services (VAS) Quoting and Order Management organization based in Gdansk, Poland. In this leadership role, you will oversee the EMEA VAS Quoting and Order Management organization, balancing operational priorities, customer expectations, and business objectives across multiple functions. You'll work closely with Sales, Supply Chain, Manufacturing, Asset, and Customer Service teams to drive operational performance, resolve complex challenges, and ensure an exceptional customer experience. Success in this role requires strong decision-making, people leadership, and a continuous improvement mindset, with a focus on developing talent, optimizing processes, and supporting the ongoing growth of the EMEA VAS business. What you will be doing Lead and...

Position: Material Planning Associate Job Description: Material Planning Associate ABOUT THE ROLE Material Planning Associate is responsible for supporting the Sales and Material Planning teams to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Material Planning Associate takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Material Planning Associate also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer. KEY RESPONSIBILITIES Order-to-invoice ownership – Manage the full order lifecycle from order entry through to invoicing and delivery confirmation. Customer and supplier communication – Provide responsive, professional after-sales support via phone and email, coordinating with both customers and suppliers. Order management – Maintain high...

Position: Junior Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow!  As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role...

Position: HR Associate with Italian/ Spanish/ French / German - Join Our Talent Community Job Description: At Arrow Electronics , we are always interested in meeting talented HR professionals who can help us with all HR related inquiries, assisting employees with general HR questions and managers with employee lifecycle administration.   What professionals in this area typically do: Respond to HR-related inquiries across channels (email, chats, case system) Provide guidance on HR policies (EPR, goals, merit/talent reviews), escalating as needed Promote self-service tools like Workday and support user accountability Process and audit employee transactions in Workday Support key HR initiatives, training logistics, and communications Drive process improvements in HR services and inquiries Handle general admin tasks (e.g., report prep) and update clients on delivery expectations   We would love to hear from...

Position: Material Planner Job Description: MATERIAL PLANNER: The Material Planner will work within a team of planners, as part of a Supply Chain Operations department, across the EMEA region, owning the end-to-end process of the partner inbound forecast element for a variety of high-profile customers.   JOB DESCRIPTION: The Material Planner is responsible for all forecasting activities associated with the analysis and consensus approval of customers’ forecasts and maintenance of forecast models by incorporating business intelligence and information gathered from key stakeholders. We are looking for candidates who not only have a strong understanding of core planning methodologies but also demonstrate forward-thinking approaches to problem-solving, collaboration, and data-driven decision-making—skills that will grow alongside the company's evolving priorities in supply chain operations.   WHAT YOU WILL BE DOING? Forecasting and Demand Analysis : Review...