2 field engineer jobs found

Position: Technical Solutions Engineer (Fortinet) Job Description: Technical Solutions Engineer (Fortinet)       ABOUT THE ROLE   We are looking for a Technical Solutions Engineer (Fortinet) to join our Enterprise Computing Solutions (ECS) team in Kraków or Warsaw. In this role, you will support the internal product team and business partners by delivering technical support for IT products .   WHAT WILL YOU DO: Technical support for the Arrow ECS product team in promoting IT solutions on the market Supporting business partners in selecting appropriate solutions for end customers through email, phone, remote consultations, and on-site customer meetings Promoting knowledge of products and technologies among partners and end customers (webinars, workshops, conferences) Technical support during PoC (Proof of Concept) activities and implementations at end customers Continuous updating of technical knowledge related to solutions within the...

Position: Customer Support Associate Job Description: At Arrow,   we're   currently looking for a   Mid/Senior   Customer Support Associate .   In this position,   you'll   have the opportunity to contribute individually and as part of a team by managing complex post-booking processes, ensuring   timely   order fulfillment, and supporting high-tier customers across the full order-to-invoice cycle.   What   You'll   Be   Doing :   Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.   Responsible for Post-booking to Invoice process, including but not limited to maintenance of Value-Added   orders & and   follow-up to complete the post-booking process.   Backlog   Management.   Responsibility for complex and   high tier   customer backlog.   Work with the buyer and different...