210 customer support associate jobs found

Position: CSS Rep Job Description: What You'll Be Doing: Responsible for the day-to-day sales activities, sales support and customer service tasks for specified customers and assigned accounts. Researches and responds to customer inquiries. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers. Processes quotes and order preparation for specified customers and works with centralized PM’s for Quote and Debit information. Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done. Some knowledge and accountability of supply chain engagements such as: e-Compass (My Arrow), Consignments, CARES (Customer Automated Replenishment System) required. Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet,...

Position Summary Odyssey has an excellent opportunity for a Senior Logistics Manager supporting Space Systems Command, SYD 85/BAL Program Office. This role will be involved with logistics management operations involving planning, coordinating, or evaluating the actions required to support the Missile Warning, Missile Defense (MW/MD), Space Domain Awareness (SDA) and Command and Control (C2) readiness, maintenance, and sustainability.  This is a full-time position at Peterson Space Force Base, Colorado Springs, CO and the Garden of the Gods (GotG) Facility. Expect 25% telework as required by the workload within the Colorado Springs area unless otherwise designated by the government customer.   Responsibilities Duties include but are not limited to:   Utilize the tenets of the DoD Product Support Manager Guidebook and apply understanding of the 12 Integrated Product Support (IPS) Elements for program requirements in...

Position: Business Process Manager Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. The Business Process Manager serves as the primary liaison between business stakeholders, IT teams, Salesforce developers, architects, and leadership. The position combines Product Ownership, Business Process Management, and Salesforce Administration to ensure business objectives are successfully translated into scalable platform solutions. What You’ll Be Doing:   Own and prioritize the Salesforce product...

Description: Join the Lockheed Martin team in support of the US Navy's Fleet Ballistic Missile (FBM) D5 Life Extension (D5LE) Avionics/Test Missile Kit (TMK) Engineering. Location: This position does not support teleworking ; you will be located near our Lockheed Martin Space facility in: Titusville FL and be expected to work a flexible 9x80 schedule in the office full-time. What does this role look like? We are looking for a highly motivated Electronics Engineer Associate Manager to become a member of the Missile Systems Engineering & Integration Team, supporting the US Navy's Fleet Ballistic Missile (FBM) D5 Life Extension (D5LE) Avionics/Test Missile Kit (TMK) Engineering. Key activities you will accomplish in this role: • Communicate technical status and issues internally to program leadership, technical leadership and functional leadership as well as externally to the customer. • Conducting personnel management for a portion of the Fleet Ballistic...

Description: We are looking for an Associate Manager to join our Spacecraft Flight Cable and Harness Design team! The team supports multiple lines of business at Lockheed Martin which means you could be designing wiring systems for the next mission to Mars or the next generation of GPS satellites. Location: This position does not support teleworking ; you will be located near our Lockheed Martin Space facility in: Littleton CO and be expected to work a flexible 9x80 schedule in the office full-time. What does this role look like? • Provide leadership, functional management and technical direction to a team of engineers responsible for electromechanical engineering research, design, development, and production support for the Harness Spacecraft Flight Team. • Responsible to provide the functional directorate, program management, and their customers’ effective project management, accurate and detailed plans and schedules and efficient production support. • Responsible...

Description: We are looking for an Associate Manager to join our Spacecraft Flight Cable and Harness Design team! The team supports multiple lines of business at Lockheed Martin which means you could be designing wiring systems for the next mission to Mars or the next generation of GPS satellites. Location: This position does not support teleworking ; you will be located near our Lockheed Martin Space facility in: Littleton CO and be expected to work a flexible 9x80 schedule in the office full-time. What does this role look like? • Provide leadership, functional management and technical direction to a team of engineers responsible for electromechanical engineering research, design, development, and production support for the Harness Spacecraft Flight Team. • Responsible to provide the functional directorate, program management, and their customers’ effective project management, accurate and detailed plans and schedules and efficient production support. • Responsible...

Description: The Silicon Solutions team of Lockheed Martin Space is building the best SOC/ASIC/FPGA team in the world and is seeking a highly talented and strategically-thinking leader who has a passion for microchips, project management and people. The successful candidate will have a background in SOC, ASIC or FPGA development and/or verification, and experience in leading or managing SOC, ASIC or FPGA projects or managing people. Location: This position does not support teleworking ; the selected candidate will be located near our Lockheed Martin Space facility in: • Sunnyvale CA • Denver CO • Highlands Ranch CO You will be working a flexible 9x80 schedule in the office fu You will be working a flexible 9x80 schedule in the office full-time. What does this role look like? As an ASIC & FPGA Associate Engineering Manager , you will lead and manage a team of ASIC/FPGA design and verification engineers in executing design services for programs in the...

Position Summary Odyssey is recruiting for a  Systems Engineer, SME  to join the team.  The technical expert filling this position will be an engineering trusted advisor and consultant to the government that supports government-led ongoing and future sustainment, modification, and capability upgrade efforts across the NCMC-ITW/AA and Legacy Space C2 enterprises.   Key responsibilities for this position include the ability to review, analyze and assess technical design solutions and the Technical Baseline documents/manuals/drawings that describe them; assess existing systems and their existing requirements and designs; identify system problems, and review and validate provided solutions to address them ; oversee the implementation of system upgrades; develop roadmap inputs for the incremental implementation of capabilities to achieve the customer’s near-term and future goals to ensure the enterprise is expandable to meet future requirements and threats.  This...

Position Summary Odyssey has an exciting opportunity for an Advisory and Assistance Services (A&AS) contractor supporting as a  Battle Management, Command, Control, Communications and Space Intelligence (BMC3I) Program Manager  for MASCCOT on the US Space Force, Mission Delta 2 (MD2) / 2nd Sustainment Squadron (2STS).    MD2/2STS delivers integrated Space Domain Awareness (SDA), missile warning and tracking, Command, Control, and Communication (C3), Battle Management, and Space Intelligence capabilities for the USSF and joint warfighters. Activities include acquisition program management, system, and subsystem engineering, maintenance and supply support, and fielding. Odyssey Systems is looking for high-performing, passionate people ready to make a difference by joining our existing team of dedicated professionals in the BMC3I workforce!   Odyssey provides support to the Government in five areas: Product Support, Sustainment Engineering &...

Position Summary Odyssey has an exciting new opportunity for a Program Manager position focused on ensuring that all system and application deliverables meet the requirements of all DoD and Space Force/Air Force Cybersecurity policies.     This is a full-time position in Colorado Springs, CO working on-site at Peterson Space Force Base (SFB).   Responsibilities Duties include but are not limited to: Individual should have comprehensive knowledge of principles, policies and practices of systems acquisition and program management, as defined in DoDI 5000.02 and 5000.75, as well as knowledge of roles and relationships within the DoD, Air Force, and Space Force. Individual must have knowledge of qualitative and quantitative techniques for gathering, analyzing, and measuring the effectiveness, efficiency and productivity of acquisition programs. Individual has the knowledge of support activities that assist the...

Position Summary Odyssey Systems has an exciting opportunity for a Test Manager to join our team. This is a full-time role at Peterson SFB, Colorado Springs, CO.  In this role you will be responsible for ensuring software and hardware developed by Government contractors meets the Government specifications and will operate within the weapons system without degradation to the system.  The Program Office supports and sustains 11 radar sites on a regular basis: Space Mission only Radars across the world including three GEODSS (Maui, Diego, Socorro), Eglin (Florida), and C-band (Australia); one Missile Warning (MW) Radar in PARCS North Dakota; and five Space/Missile Defense (MD) and MW Upgraded Early Warning Radars (UEWRs), across North America and Europe, which provide early warning ballistic missile detection, acquisition, classification, and tracking of ballistic missile attack, 24-hours per day, 365 days per year.  The radars are also capable of detecting,...

Position Summary Come be a part of a fast-paced, fulfilling and fun team in beautiful Colorado Springs, CO! Odyssey is looking for high-performing, passionate people ready to make a difference by joining our existing team of dedicated professionals supporting Space Domain Awareness.   We have an exciting new opportunity providing Advisory and Assistance Services (A&AS) supporting the US Space Force mission to defend National Security Interests in Space as a Space Surveillance Telescope (SST) Sustainment Engineer providing Engineering Support as a member of the SST System Program Office (SPO) in Combat Forces Command (CFC), Mission Delta 2 (MD2), Second Sustainment Squadron (2STS).   The SST is a 3.5m aperture wide field of view telescope located near Howard E. Holt Naval Station in Australia.  Its mission is to synoptically search the area of regard over the telescope and discover objects in orbits ranging from low-Earth (LEO) to cis-lunar....

Position: Executive Assistant Job Description: What You’ll Be Doing Prepares, composes, and initiates presentation materials, reports, and correspondence. Manages executive calendars and arranges appointments, meetings, travel itineraries and related arrangements. Processes purchase orders/invoices through internal Oracle procurement system and monitors for completeness. Manages receipts for events, travel, etc. and creates accurate and timely expense reports. Organizes and coordinates in-person and virtual meeting arrangements, gathers topics and materials, creates agendas, and manages associated technology and related needs, including catering, Teams broadcasts, etc. Supports project-related needs, including meeting minutes/action items and follows up as needed. Orders office supplies and maintains appropriate records, files, and documentation.   What Are We Looking For? At least 5 years’ experience as an Executive Assistant in a fast-paced environment...

Position Summary Odyssey has an exciting opportunity providing Advisory and Assistance Services supporting the US Space Force and its mission to protect and defend National Security Interests in Space as a Space Domain Awareness Battlespace Intelligence (SDA BI) Executive Assistant in support of the US Space Force, Space Systems Command’s Battlespace Awareness Acquisition Delta. This position provides Advisory and Assistance Services (A&AS) support to enable the effective operation of a fast-paced space intelligence front office, ensuring that senior leaders’ time, information, and engagements are organized, secure, and mission-focused in support of acquisition activities. In this role, you will blend expertise in executive administration, all-source intelligence, information security, and organizational readiness to deliver responsive, professional support to senior leaders in a dynamic mission environment. This is a full-time position based at 2424...

Position: Director II, Information Technology, Global Logistics Job Description: Why You'll Love This Role: Technology enables everything we do. At Arrow, our Information Technology teams build, support, and transform the digital platforms, enterprise systems, and technology solutions that keep our global business connected, secure, and ready for what's next. Through collaboration, innovation, and continuous improvement, IT helps enable the experiences, services, and capabilities our employees, customers, and partners rely on every day. Whether you're developing applications, managing cloud infrastructure, enhancing cybersecurity, driving digital transformation, or improving business systems, you'll work with global teams to solve complex challenges, deliver scalable solutions, and build technology that powers the future of Arrow.   What You'll Do: Define and own the global Logistics Technology strategy, target architecture, multiyear roadmap, and investment...

Position: Director of Digital Program Management Job Description: Why You'll Love This Role: We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable, innovative, value-creating digital strategies, capabilities, and operations for the Global Components business. The Director of Digital Program Management will play a pivotal role as a member of the Digital Leadership Team -- equal parts change agent, master orchestrator and pragmatic optimist, with a strong communication and collaboration skillset. To be effective, this leader must have proven success managing complex digital transformation programs within a global organizational structure that demands a highly collaborative approach, be able to navigate and operate globally, influence and spark...

Position Summary Odyssey has an exciting new opportunity for an Enterprise Architect for the Engineering, Professional, and Administrative Support Services (EPASS) Contract at Peterson SFB supporting SYD 85 in the S5. As an Enterprise Architect, you will perform work involving the analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework to align IT strategy, plans, and systems with the organization's mission, goals, structure, and processes.   Responsibilities Duties include, but not limited to:  Developing reference models of the enterprise and maintaining the information in the IT repository Determining the gaps between the current and the target architecture and recommending plans for transitioning to target architecture Recommending the policies and principles to guide space, intelligence, and cyber related technology decisions for the...

Position: Supplier Business Manager - IP&E Job Description: Arrow Electronics guides innovation forward for over 210,000 leading technology manufacturers and service providers. Arrow’s broad portfolio helps customers design, make, and manage forward-thinking products and services that bring the benefits of technology to as many people as possible.   The Global Supplier Business Manager will set strategy and growth plans for this portfolio and associated strategic suppliers across the globe and regions. What You Will Be Doing: Set Supplier strategy and long-term growth plans for assigned suppliers. Establish go to market initiatives with Supplier business units centered on key technologies and segments to drive supplier growth within Arrow. Build influential relationships with key decision makers at assigned suppliers to grow sales and market share, through various programs and marketing activities. Accountable to global execution of the business...

Position: Pricing Specialist Job Description: What You’ll Be Doing: Responsible for the analysis of market trends, supplier performance, internal developments and objectives to facilitate ongoing development of Arrow's adder and quoting strategy. Facilitate interaction and feedback from segment managers, product specialists and sales management. Monitor, measure and report supplier market price performance. Prepare negotiation material as well as support the negotiation process. Works with technology business managers and product specialists to establish negotiation strategy. Strategic customer quotes and associated supplier strategies. Facilitates communication with suppliers regarding customer and quote priority. Monitor, measure and report performance metrics specific to market price. This data should be segment, supplier and selling company specific. What We’re Looking For: Incumbent has knowledge and experience in own discipline and may...

Position Summary Odyssey has an exciting new opportunity for an Enterprise Cybersecurity SME to join the team!   In this role you will establish enterprise-level cyber security Subject Matter Expert (SME) capability to the SW&SS Directorate program offices at Peterson SFB, CO.  The primary focus of the enterprise-level cyber security requirement is, in concert with the Government Staff Level Cybersecurity, develop and implement clearly defined and consistent cyber security processes across the Directorate portfolio.  In addition, the enterprise-level cyber security SME is required to advise and provide recommendations to the Government, as well as implement direction and guidance of the government.  Support will also include, but is not limited to, full integration of cyber security into all phases of acquisition, upgrade, and modification programs, including design, development, testing, fielding, operation, sustainment, DoD Cybersecurity Authorization...