59 customer service jobs found

Position Summary Odyssey is seeking a top notch IT Specialist  to support Naval Medical Research Unit Dayton (NAMRU-D).  NAMRU-D is located at Wright Patterson Air Force Base and is Navy Medicine's world class, global aeromedical research leader. Their efforts and innovative products are aligned with operational requirements to solve the naval and joint warfighter challenges of the future. The unit participates in a wide variety of collaborative efforts with military, government, academic and civilian research organizations. Responsibilities Duties include, but not limited to:  Responsible for monitoring, opening, assigning, updating and closing tickets on REMEDY. Troubleshoot assigned tickets using Standard Operating Procedures (SOP's), provide administrative support as required such as granting/revoking network access and file permissions; performing file/directory restorations; installation of desktop software;...

Position Summary Odyssey Systems has an exciting opportunity for an experienced Network and Computer Systems Administrator (Journeyman) supporting an Air Force acquisition mission on the EB contract at Eglin AFB, FL, providing support to EBR. The candidate will apply knowledge and experience in the administration and management of organizational information and network systems, provide customer service, and support armament program related network systems operations. Responsibilities Duties include, but are not limited to: Provide support and assistance in the development, management, and operations of acquisition and armament program related networks and systems Prepare technical implementation plans with actions, milestones, timelines, and critical paths Support customer access to Continuous Acquisition and Life-Cycle Support applications and other Government software applications Assist with COMSEC...

Position Summary We are seeking a detail-oriented and proactive HR Generalist who specializes in HR systems processing, and Learning Management System (LMS) administration. This role is responsible for ensuring a seamless employee onboarding experience, maintaining accurate HR data and transactions, and supporting the administration and optimization of the organization’s LMS platform. The ideal candidate is process-driven, tech-savvy, and passionate about enhancing employee experience through efficient systems and structured learning support.   Responsibilities LMS Administration & Learning Support Administer and maintain the company’s Learning Management System (LMS) Upload, assign, and track training programs and compliance courses Generate training completion reports and ensure timely follow-ups Support course creation, updates, and user troubleshooting. Collaborate with business leaders to enhance...

Position Summary Odyssey is currently seeking a Network and Computer Systems Manager to support the Rapid Enterprise Solutions Division (AFLCMC/EBR) provides enabling capabilities to the Armament Directorate by modernizing how AFLCMC/EB designs, develops, tests, and sustains weapon systems. EBR delivers secure digital ecosystems, integrated engineering and productivity tools, workforce training and support, cybersecurity and security assessments, modeling and analysis services, and manages facility operations, human capital, and resources to accelerate solutions delivery to the warfighter. This is a fulltime position based at Eglin AFB with onsite requirements.    Responsibilities Duties include, but not limited to:  Prepare technical implementation plans with integrated solutions, milestones, and timelines. Develop and maintain databases, spreadsheets, and workflows. Provide support for customer access to...

Position Summary Odyssey Systems has an exciting opportunity for a Information Technology Specialist supporting the Air Force Research Laboratory (AFRL) Systems Technology Office (STO). AFRL STO’s mission is to deliver war winning air and space capabilities, to the United States Air Force, though research and development. Responsibilities Duties include, but not limited to:  Install, configure, and maintain operating systems and software applications Provide classified and unclassified network and systems support Diagnose and resolve hardware, software, and network issues Manage system configuration, inventory, and licensing compliance Support secure video teleconferencing (VTC) systems Assist with COMSEC account maintenance and self-inspections Support Configuration Control Board (CCB) activities Enforce Information Assurance and cybersecurity SOPs Provide end-user technical...

Position Summary SkillBridge Opportunity! Odyssey is currently seeking a Security Specialist in Dayton, Ohio through the DoD SkillBridge Program. This position supports the maintenance and operation of the industrial security and personnel clearance programs while ensuring company and customer security requirements are met across Odyssey’s core business units. The role interfaces with the Contract Program Security Officer, Director of Security, and personnel at all levels to ensure contract security compliance with DoD SAP/SCI and Intelligence Community directives, NISPOM (32 CFR Part 117), applicable ICDs, and related security guidance, while providing transitioning service members with hands-on civilian security experience.   To be eligible for DoD SkillBridge opportunities, candidates must be active members of the U.S. military with 180 days or fewer remaining prior to their separation date and have completed at least 180 continuous days of active...

Position Summary Odyssey is seeking a top notch Information Technology Specialist to support the Naval Medical Research Unit Dayton (NAMRU-D). NAMRU-D is located at Wright Patterson Air Force Base and is Navy Medicine's world class, global aeromedical research leader. Their efforts and innovative products are aligned with operational requirements to solve the naval and joint warfighter challenges of the future. The unit participates in a wide variety of collaborative efforts with military, government, academic and civilian research organizations.   ***Contingent upon contract award*** Responsibilities Duties includ e, but not limited to:  Monitor, open, assign, update and close tickets on up to 4 separate ticketing systems. Troubleshoot assigned tickets using Standard Operating Procedures (SOPs) outlined at division level, to include weekly updates of trouble tickets. Install desktop software, provide...

Position Summary Odyssey Systems is recruiting for a Senior Program Manager (FMS) to support the Attack Systems Division, Foreign Military Sales (FMS), at Wright Patterson AFB, OH.  WID is part of the ISR/SOF Directorate (AFLCMC/WI), who is responsible for equipping our warfighters to win the fight. The Directorate executes a $22 billion acquisition portfolio developing, producing, testing, modifying, fielding, and supporting Air Force ISR and SOF platforms, and related sub-systems.   Program description: The ISR/SOF Directorate has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. Applicants will benefit from competitive salaries, career growth, and a unique ability to positively impact national security on a global scale! Responsibilities Duties includ e, but not limited to:  Possess the knowledge and experience...

Position Summary Odyssey Systems is recruiting for a  Senior Program Execution Group  to support the Attack Systems Division, Foreign Military Sales (FMS), at Wright Patterson AFB, OH.  WID is part of the ISR/SOF Directorate (AFLCMC/WI), who is responsible for equipping our warfighters to win the fight. The Directorate executes a $22 billion acquisition portfolio developing, producing, testing, modifying, fielding, and supporting Air Force ISR and SOF platforms, and related sub-systems.   Program description: The ISR/SOF Directorate has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. Applicants will benefit from competitive salaries, career growth, and a unique ability to positively impact national security on a global scale! Responsibilities Duties includ e, but not limited to:  Possess the knowledge and...

Position Summary The  Mission   Odyssey is the technical backbone behind critical airborne integration, ISR, C2, and warfighter readiness programs for the Department of Defense ,  with deep  expertise  serving Air Force and Space Force customers in Command, Control, Communications and Battle Management (C3BM), Sensors, and Space Domain Awareness.  From concept to sustainment, we engineer the systems that bridge operational and acquisition communities, ensuring warfighters have the integrated capabilities  required  for mission success.   As part of our strategic growth and commitment to technical depth development, we are  establishing  the  Executive Director, Integrated Solutions Group  to build and lead the organization that will  oversee,  define   and evolve  Odyssey's  technical identity and  technical future. Th e Executive Director  role will oversee our Technical Center and Solutions Innovation Center ,...

Position Summary The Executive Director, DAF Delivery, is a senior leadership position within Odyssey serving as a critical customer facing principal responsible for architecting and delivering systems of systems solutions to interconnected mission partners within the Department of the Air Force (DAF). Reporting directly to the Vice President, Operations, this Executive Director plays a pivotal role in the success of the company’s operational delivery and its long-term strategic direction within the Air Force and Space Force.   As an operational and strategic representative for Odyssey to DAF leadership, the Executive Director is entrusted with strengthening customer relationships and driving customer satisfaction through collaborative solutioning with mission partners to discover, understand and solve their most complex system of system challenges.   This position will integrate with and across the Odyssey operational delivery teams to align priorities...

Position Summary Odyssey Systems is seeking a Project Scheduler to support the NC3 Contract, specifically within the NCN Division at Hanscom Air Force Base, Bedford, MA. This role offers an exciting opportunity to contribute to a high-impact mission within the Air Force Nuclear Weapons Center (AFNWC) NC3 Integration Directorate.   The AFNWC/NC3 Integration Directorate, headquartered at Hanscom AFB, MA, with an additional operating location at Kirtland AFB, NM, provides acquisition and administrative oversight for all NC divisions, branches, and programs. This includes direct support to the Program Executive Office (PEO), Deputy Director, and Deputy AFPEO NC3. The Directorate is comprised of multiple functional areas, including Engineering, Financial Management, Operations Management, Information Protection, Contracts, Cyber, Logistics, Intelligence, and Program Execution.   The Project Scheduler will assist division leadership in overseeing 3 programs...

Position Summary Odyssey Systems has an exciting opportunity for a Senior   Program Manager providing support to the Mission Planning Division (AFLCMC/C3M).   The Mission Planning Division (AFLCMC/HBM) delivers enterprise-level mission planning capabilities that enable Air Force aircrews to plan, execute, and support operations across all aviation platforms. The division manages a portfolio of ACAT III and SWAP AIS programs focused on developing, modernizing, and sustaining the Air Force’s Mission Planning Systems (MPS). MPS provides a modular suite of software applications that integrate critical data sources—such as Air Tasking Orders, intelligence, targeting, threat, and navigation databases—with aircraft avionics and weapons systems. These capabilities allow aircrews to efficiently build, manage, and transfer mission data, directly enhancing operational effectiveness, survivability, and sortie generation. The division is also leading development of...

Position Summary Odyssey Systems has an exciting opportunity for a Junior Systems Engineer within our AFLCMC/HBG group. The C2ISR Division is responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 aircraft, E-8C Joint Surveillance Target Attack Radar System (JSTARS) aircraft, Air Force Distributed Common Ground System (AF DCGS), the Integrated Broadcast Service (IBS) system and other C2ISR programs as they transition to sustainment. The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. The Global Network Systems (GNS) Branch (AFLCMC/ HBGW), located at Hanscom AFB, MA, is one of the numerous branches within the C2ISR Division and reports directly to the C2ISR/HBG Senior Materiel...

Position Summary Odyssey Systems has an exciting opportunity for a Mid-Level Configuration Management Analyst , supporting the F-35 Joint Program Office. The F-35 Joint Program Office (JPO) is a joint, multi-national program and is the Department of Defense’s (DoD) focal point for defining affordable next generation strike aircraft weapon systems  among the United States (U.S.) Air Force (USAF), U.S. Navy (USN), U.S. Marine Corps (USMC), and U.S. allies currently composed of seven (7) cooperative international partners: the United Kingdom, Italy, Netherlands, Canada, Australia, Denmark, and Norway; as well as Foreign Military Sales (FMS) customers. The F-35 is the next generation strike fighter bringing cutting-edge technologies to the battle-space of the future. The F-35’s advanced airframe, autonomic logistics, avionics, propulsion systems, stealth, and firepower. Responsibilities Duties include, but not limited to:...

Position Summary Odyssey Systems has an exciting opportunity for an  Administrative Support Specialist providing support to the Air Force Life Cycle Management Center/PEO Electronic Systems Directorate, Aerospace Management Systems Division (AFLCMC/HBA). The Aerospace Management Systems Division develops, delivers, and sustains USAF air traffic management and weather sensing/forecasting capabilities enabling military, civil, and allied and foreign military sales customers to achieve their mission.   This position will support the USAF Weather Systems branch and related programs.  This is a full-time position located at Hanscom Air Force Base, MA. Responsibilities Duties include, but not limited to:    Ensures the leadership is kept informed of all issues of interest that relate to the mission of the directorate   Monitors progress toward accomplishment of various taskings and initiatives. Provides support by...

Position Summary Odyssey Systems is recruiting to fill a Senior Airworthiness Engineer (FMS)  position supporting the ISR Sensors Division (AFLCMC/WIN), at Wright Patterson AFB, OH. WIN is part of the ISR/SOF Directorate (AFLCMC/WI), who is responsible for equipping our warfighters to win the fight. The Directorate executes a $22 billion acquisition portfolio developing, producing, testing, modifying, fielding, and supporting Air Force ISR and SOF platforms, and related sub-systems.   Program description: The ISR/SOF Directorate has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. Applicants will benefit from competitive salaries, career growth, and a unique ability to positively impact national security on a global scale! Responsibilities Duties includ e, but not limited to:     Provide Technical Leadership...