13 customer service jobs found

Overview LMI is seeking a Customer Engagement Officer to support a federal government customer recognized as a leader in online publishing. The selected candidate will enhance customer engagement, promote the customer’s online publishing brand, and serve as a bridge between users, content contributors, IT support, and leadership.  This position requires an active TS/SCI with polygraph and relevant exposure to U.S. foreign policy and national security counterterrorism objectives.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus...

Overview LMI currently has an opportunity for a Content Management/Editorial Support Specialist to support an Intelligence Community customer in the McLean area. Work hours required are approximately 10am-6pm, Monday thru Friday. The ideal candidate will serve in a full-time client facing role as a Publishing and Scheduling Officer for an Intelligence Community (IC) serving as the last line of review in publication of critical finished intelligence for policymakers and senior leadership. With minimal staff oversight, officers will work as a team to be responsible for proof-reading and copy-editing content; coordinating with analysts, graphic designers, cartographers, and fellow content managers; and supporting the enforcement and clarification of tradecraft standards. This position requires a TS/SCI with polygraph.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in...

Overview LMI is seeking a Staff Software Engineer to build user-facing applications supporting a U.S. Army technology modernization program. This engineer will own application capabilities from user need through production delivery using Palantir Foundry and modern web technologies.   This is a hands-on role for an engineer who can work across the stack, make architectural decisions, and build software directly with users and product teams.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is seeking a Staff Software Engineer to build user-facing applications supporting a U.S. Army technology modernization program. This engineer will own application capabilities from user need through production delivery using Palantir Foundry and modern web technologies.   This is a hands-on role for an engineer who can work across the stack, make architectural decisions, and build software directly with users and product teams.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview The Subcontract s Management business partner will provide dedicated , direct support and be responsible for comprehensive, end-to-end lifecycle management of P rocurement /Subcontracts activities in direct support of high-priority government program . This role plays a critical part in advancing program objectives by providing direct program support, driving rapid response to acquisition needs, and ensuring mission success through strategic partnerships and rapid procurement.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes...

Overview LMI seeks a Business Process Analyst (CATMS Correspondence Manager/Editor) to support our federal customer in Arlington, Virginia. LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change....

Position Summary Odyssey is seeking a Modeling, Simulation & Analysis (MS&A) Engineer to support national space mission objectives at the NRO in Chantilly, VA. In this role, you will apply advanced modeling, simulation, and analytic techniques to help characterize spacecraft behavior, evaluate system performance, and shape future analytic planning. Your work will directly contribute to understanding complex space systems and ensuring critical mission capabilities for our government partners. This position offers the opportunity to make meaningful impact while working in a collaborative, mission‑driven environment.       Responsibilities Duties include, but not limited to:  Perform orbital mechanics modeling & simulation (M&S) (Mod/Sim) including orbit determination, orbital maneuvering, and spacecraft flight dynamics Perform link budget, latency, and throughput analyses for RF and optical space-based...

Position Summary Odyssey is seeking a Systems Engineer to support the National Reconnaissance Office (NRO) Systems Engineering Directorate in Chantilly, VA. In this role, you will help shape and integrate critical capabilities for an Intelligence Community customer, contributing to mission success across systems engineering, information systems, and signals intelligence. You will develop realistic models, design simulation tools, evaluate multi‑satellite constellation scenarios, and conduct statistical and operational analysis to guide system integration and performance improvements. This position offers the opportunity to work directly with customers to refine requirements, assess emerging technologies, and support end‑to‑end system design in a fast‑paced, mission‑driven environment.       Responsibilities Duties include, but not limited to:  Support the integration of additional capabilities into the operational...

Position Summary Odyssey is seeking an  Agile Systems Engineer II  with a national space enterprise and ground systems engineering background to work with our clients in supporting the future ground architecture. The selected candidate will provide Systems Engineering and Technical Advisory (SETA) services to support the NRO on-site in Chantilly, VA.   Responsibilities Duties include, but not limited to:  Serve as program support to the government Program Manager (PM) with responsibility for technical knowledge of the assigned teams and programs/projects Provide technical guidance and recommendations related to the integration of National Systems-based capabilities Will engage with the national and tactical communities to collaboratively design, document, validate, and deliver architectures, systems and innovative ground capabilities in support of the national space architecture   Will research, gather and write...

Akira Technologies is seeking a dedicated and detail-oriented Jira Administrator to support the Office of the Secretary of Defense (OSD) Chief Digital and Artificial Intelligence Officer (CDAO) in advancing mission analytics capabilities. This role focuses on managing and configuring Jira to meet evolving mission requirements, conducting essential infrastructure changes, and ensuring project schemas are updated and validated regularly. The role requires onsite meetings in the DC Metro Area three (3) times a week.  This role supports a DoD client, and therefore, security clearance is required. Job Responsibilities Serve as the primary administrator for Jira, overseeing the creation, configuration, and maintenance of projects, workflows, and user permissions. Regularly monitor and maintain the Jira environment to ensure high availability and performance. Conduct required infrastructure changes, including setting up new projects, configuring project settings, and...

Job Overview & Responsibilities The Supervisor, G/L Accounting focuses on the management and oversight of the general ledger system. Primary responsibilities include ensuring data integrity and compliance, advanced-level general ledger accounting tasks, systems maintenance and modification of the general ledger, chart of accounts and providing guidance to accounting staff. The Supervisor, G/L Accounting is responsible for key accounting close activities, account reconciliations, financial audits, and verification of all monthly posting from associated subledgers ensuring completeness at the end of every reporting period. The Supervisor, G/L Accounting is also responsible for managing the day-to-day operations of the team.   Duties and Responsibilities: Maintain the integrity of the general ledger including the preparation, verification, and input of journal entries. Ensure the company’s revenue and costs are accurately and timely recorded in the...

Job Overview & Responsibilities The Manager, Accounts Receivable (AR) is responsible for overseeing all aspects of the AR cycle, including invoicing, collections, cash application, and financial close procedures. This role leads the AR team, drives process improvements, collaborates with cross-functional teams, and provides reporting and insights to support cash forecasting and financial decisions. The Manager, Accounts Receivable reports directly to the Assistant Controller and plays a key role in delivering insight through AR reporting while supporting and developing the AR team.   Responsibilities and Essential Duties: Oversee the full AR cycle, including invoicing, collections, cash application, adjustments, and financial close procedures. Manage the daily invoicing process, ensuring accuracy, timeliness, and compliance with contractual terms. Review contracts and purchase orders to support proper invoicing and billing practices....

Job Overview & Responsibilities The Senior Cybersecurity and Compliance Manager is responsible for establishing, managing, and continuously improving the company’s internal information security, cybersecurity compliance, and risk management programs. This leadership role ensures the organization meets all obligations associated with supporting state and local government clients, federal civilian agencies, and DoD contractors, including compliance with NIST SP 800-171, CMMC, ISO/IEC 27001:2022, and PCI-DSS (as required). Reporting directly to the General Counsel, the Senior Cybersecurity and Compliance Manager drives internal cybersecurity governance, oversees enterprise risk decisions, ensures regulatory and contractual compliance, and serves as the final authority over all internal security controls, policies, security operations, and incident response.   Responsibilities and Essential Duties Enterprise Security Leadership Develop and...