28 customer service jobs found

Description SAIC is seeking a motivated Helpdesk Administrator to support day-to-day IT operations, end-user support, account management, system troubleshooting, and technical issue resolution across enterprise and mission-focused environments. This role will work alongside system administrators, cybersecurity engineers, infrastructure personnel, and program stakeholders to help maintain reliable, secure, and responsive IT support for users and technical teams. The candidate will assist with hardware and software troubleshooting, workstation support, access requests, ticket tracking, documentation, vulnerability remediation support, and general system administration activities. The role requires strong customer service, organization, communication, and problem-solving skills, along with the ability to learn quickly in a dynamic government and defense-related technical environment. THIS IS AN ONSITE ROLE IN SAN DIEGO, CA. WITH UP TO 5% OF TRAVEL INVOLVED. JOB DUTIES:...

Standard Job Description Provides a level of postsales support and service to customer sites and remote sites at a high-tech level that cannot be rendered by the basic level of field hardware and systems software service. Employee is usually introduced to the customer site when the nature of equipment service required is beyond the skill level possessed by the basic field/customer service engineer. You will be a part of the Aircraft Maintenance Training Team at MCAS Miramar, San Diego supporting F-35 Maintenance activities across the full spectrum of Field Operations at various F-35 operating locations both inside the US and internationally.   What You Will Be Doing: This position serves as the Subject Matter Expert (SME) in the area of F-35 Aircraft Maintenance, Joint Technical data, Computerized Maintenance Management System (CMMS) Documentation, Action Request processing, Formal On-The-Job Task training/Certifier, and training development/design. The position also...

Description SAIC is seeking a highly experienced ICT (Information, Communications, Technology) Infrastructure Engineer to support the Army Reserve enterprise network across more than 700 locations, including all Readiness Division (RD) Command contingents. The selected candidate will serve as a key contributor, providing ICT infrastructure subject matter expertise for Military Construction (MILCON) and Restoration & Modernization (R&M) projects. This role involves a diverse range of responsibilities, including conducting quality assurance inspections on active construction projects, reviewing Requests for Information (RFIs), and evaluating construction submittals such as shop drawings, product data, and test reports. The ideal candidate will bring deep technical knowledge, strong analytical skills, and the ability to collaborate effectively with engineering teams, contractors, and Army Reserve stakeholders. This is a remote position with up to 50% travel...

Standard Job Description  Lockheed Martin Aeronautics.  Be More Than You Can Imagine. This exciting position is with our historic Skunk Works program.  If you are an equipment maintenance professional and interested in exciting and challenging work, please read on.    The selected candidate will support a program in the Santa Barbara area.  As their primary role, candidate will support an ADP operational team’s sustainment through logistics database management, stocking and inventorying parts, preparing and receiving shipments, coordinating kitting requirements, and pulling and issuing parts/supplies to team members.  In addition, they will support the on-site Customer and work to perform routine logistics support and programmed audits.  Candidate will coordinate and manage tooling and test equipment calibration requirements through internal and external support organizations.     As a secondary role, this candidate will assist team members in the ground movement/handling...

Description SAIC is seeking a PNT SE&I Technical Librarian onsite at Los Angeles Space Force Base with experience in data management, customer service, and classification best practices to join the Positioning, Navigation, and Timing (PNT) Systems Engineering & Integration (SE&I) Team. PNT SE&I provides engineering, integration, technical analysis, and subject matter expertise (SME) support to the US Space Force. As a member of our PNT SE&I Team, you'll work in a fast-paced environment with Government personnel and systems engineers to deliver, organize, and safeguard classified materials spanning multiple contracts. Major duties of this position include: Responsibilities: Manning the Technical Library ( classified space ) at Los Angeles Space Force Base from 7:00am to 3:30pm (M-F) Applying best practice configuration management processes to the GPS Technical Library (classified/unclassified) Complying with courier requirements to...

Description SAIC is looking for an IT Systems Engineer to support our US Navy customer provide engineering and technical support for the CND Deployer Toolkit (CDT) and Defensive Cyber Operations Infrastructure (DCOI). The ideal candidate will be required to have solid experience in SPLUNK, RHEL/LINUX This position is located at NAVWAR Old Town Campus in San Diego, CA and will require up to 50% CONUS and OCONUS travel. Must be local to San Diego, CA to be considered JOB DUTIES: Support production integration, requirements gathering, system engineering, design and architecture, and self-service technology development. Modify, implement, and integrate solution sets with appropriate DCO enclave technologies, conduct interoperability testing, and provide technical input for deficiency correction and production process improvements. Support the documentation and maintenance of system baselines, leveraging Agile DevOps methodologies and modular software design...

Description SAIC's TWILIGHT program is seeking you, our next Launch Acquisition Specialist who possesses a working knowledge of the Department of Defense major systems acquisition process and provides expert advice and technical evaluations to enable the launch of critical national assets. Addresses both future mission acquisition strategy and maintenance of on-going contracts. Supports cradle-to-grave launch and launch support activities. Navigates challenges associated with multiple launch service providers and appropriate separation of proprietary information while maintaining focus on integration of requirements to assure compatibility across multiple launch systems. Our TWILIGHT team is at the forefront of advising and assisting the government through the full lifecycle of launch systems acquisition that enables launch and mission success. We work out of our sunny El Segundo, California office . • Specific responsibilities include : • Provide advice to...

Description SAIC is seeking a highly motivated Senior Technical Writer to gather, analyze, and compose technical documentation, policy, and other artifacts. The Technical Writer conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Supports the development of all types of documents and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents. This is a Hybrid role in San Diego, CA. MUST be LOCAL to San Diego, CA. This will support the Tactical Networks (TACNET) Capabilities Based In-Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of tactical networks to include Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System...

Description The IT/JIRA Specialist (Agile Product Support SME) is a highly specialized technical and operational role dedicated to enabling the delivery of the Joint Fires Network (JFN) Program. This position acts as a Subject Matter Expert (SME) driving Agile process implementation, requirements traceability, and project management tooling optimization to support JFN initiatives. As an Agile Product Support SME, you will serve as the strategic bridge between operational leaders and technical development teams. You will collaborate directly with JFN leadership and department managers to translate mission requirements into structured, executable technical specifications, while providing expert guidance on Agile best practices and release management workflows. As an IT/JIRA Specialist, you will serve as a principal administrator and technical expert for the Atlassian suite (Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps) across secure government...

Description SAIC is seeking a skilled and motivated Senior Integration Engineer to join our team. In this role, you will play a critical role in verifying, testing, troubleshooting, and debugging software used to control and monitor Unmanned Surface Vessels (USVs). Your work will involve both front-end and back-end service activities, in addition to supporting both development and operational environments. The position will require up to 10% of travel for onsite installation or field support activities. This is a Hybrid/Remote role in San Diego, CA and requires onsite support 3-4 days per week. Must be local to the area. JOB DUTIES: Collaborate with internal and external teams to debug, troubleshoot, and verify the software product's functional capabilities. Develop and maintain automated test suites using Python and Selenium to ensure software integrity. Design and develop simulation programs using Python to validate software performance and...

Description SAIC is seeking an experienced Software Integration Engineer to join our team in support of our United States Air Force customer in San Diego, California. The ideal candidate will play a crucial role in the development and implementation of tools and processes to ensure the maximum availability, stability and health of the program's complex systems and resources by ensuring that all project requirements are thoroughly understood, documented, and effectively communicated throughout System Integration Lifecycle. In parallel and because of the development and implementation of tools and processes, the Integration engineer will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems. The candidate shall be capable of supporting design, development, and/or integration efforts creating or integrating a new Hybrid Container/Virtualization Platform as a Service (HCVP) solution. Contractor support shall support all...

Description The United States Space Force addresses the nation's most challenging problems. They don't do it alone - at SAIC we introduce solutions to meet the service demand. SAIC requires a motivated Senior Program Acquisition Analyst to support national security space programs within the Space Systems Command System Delta 89 portfolio in El Segundo, California. This position will address program cost, technical, and schedule alignment from cradle to lift-off! Come join us today! Work in our El Segundo, California office. Fun stuff you will do on the job: Provide advice to Program/Project Managers regarding acquisition strategies, schedules, contracting, budgeting and execution. Develop data models integrating program financial and technical data to support actionable decision recommendations. Prepare periodic status reports, coordinate and execute periodic staff meetings and technical interchange meetings, and develop acquisition plans, schedules, and executive...

Description SAIC is seeking an experienced Technical Project Lead to join the Jammer Technique Optimization (JATO) team at Point Mugu, CA. The Technical Project Lead should have proven experience in Electronic Warfare or RF Engineering and strong leadership skills that will be used to lead engineering test teams. JOB DUTIES: Drive the successful completion of technically complex Electronic Warfare projects, to include modeling and simulation and lab, ground, and flight experiments. Define project goals and objectives; break down projects into smaller tasks; establish schedules; identify resources to achieve goals. Assign tasks to engineering team members; organize and lead regular meetings to review project progress; foster communication between cross-disciplinary teams (systems, electrical, and software engineers, and operators; track project progress. Conduct risk assessments (technical, financial, scheduling); troubleshoot technical issues and communicate resulting...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Naval Intel, C2, Cyber, and Information Operations (NIC3IO) under Program Acquisition Executive Mission Systems. Support includes providing high quality engineering advisory services as they relate to developing "As-Is", "As-Fielded" and "To-Be" architecture, evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. Provide system architecture and MBSE guidance using SySML standards, enabling efficient integration of digital models and twins across the Naval enterprise....

Description SAIC is seeking a Systems Architect who will lead various efforts and initiatives involving our tactical networks. Person will design, develop, and sustain DOD system networks. Person will work closely with development and sustainment engineering team to purpose and engineer solutions to improve, modernize, and sustain afloat networks using an agile methodology in a DevOps environment. Must be willing and interested in learning new toolsets, templates and workflows as business needs evolve. This role supports the TACNET Sustainment Team; TACNET CB-ISEA supports the sustainment and modernization of tactical networks to include Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System (CENTRIXS), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information (SCI) Networks, Flank speed Wireless. Support will encompass a range of...

Standard Job Description Manages the planning, design and oversight for the construction of new or expanded facilities. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Directs the preparation of architectural, engineering, and cost estimates, functional studies, construction plans, specifications, and schedules. Supervises outside contractors. Oversees the recommendation of architectural and engineering design procedures and standards for the planning and design of facilities. Supervises the detailed design, budgetary costing, standardized construction, and final inspection of facility projects. Oversees construction surveillance to ensure adherence to contractual requirements. Insures engineering consulting services to local and divisional offices is provided. Proficient in AI prompting as it applies to this position and practice. Basic...

Description SAIC Office of Security is currently seeking an AFSO to support the San Diego, Murray Canyon and Hancock CA location operations. Assistant Facility Security Officer (AFSO) Responsibilities Serve as Assistant Facility Security Officer for assigned facilities/programs/customers. Ensure compliance with 32 CFR Part 117, DoD/Federal regulations, SAIC Security SPP, and Corporate Rules and Requirements. Maintain the facility clearance and associated cage code. Coordinate with DCSA and other Cognizant Security Agencies on inspections, violations, and other NISP-related matters. Work closely with the SMO, PMs, and program teams on all security aspects for the facility. Monitor government systems of record and internal databases daily to ensure data accuracy and correct discrepancies. Process incoming visit requests and enforce visitor access in accordance with 32 CFR Part 117/NISPOM and SAIC policies and procedures. Conduct annual NISP...

Description SAIC is seeking a Launch Operations Support Engineer at Vandenberg Space Force Base CA to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO). As the Launch Operations Support Engineer, you will deliver on-site launch support and customer representation at Vandenberg Space Force Base, serving as a key interface between the program office, launch provider, and NROV. You will also support mission execution by coordinating launch campaign activities, maintaining situational awareness of payload and launch processing, and ensuring stakeholders remain informed throughout pre-launch operations. You will also support high-tempo launch activities by facilitating communication, tracking milestones, and helping resolve issues that could affect mission success. This rewarding and mission focused position will afford a positive impact on our nation's capabilities, through...

Description SAIC is seeking a Space Vehicle Factory Engineer to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO) in Hawthorne, CA. As the Space Vehicle Factory Engineer, you will support a Government customer with multiple satellite systems, both on-orbit and in development. You will support space vehicle engineering, assembly, integration, and test activities for all the SPOs major satellite programs. This opportunity requires familiarity with NRO or commercial organization, processes, and satellite systems. Job Responsibilities to include: Assist the Government in monitoring Assembly, Integration, and Test (AI&T) of multiple satellites at contractor facility Support the System Program Office (SPO) in a space vehicle engineering capacity for planning, execution, monitoring, and oversight of systems acquisitions Provide support to Government customers by...

Description Make a difference for national security by joining a team of dedicated professionals in El Segundo, CA who assist the US Space Force in developing and deploying the satellites and ground systems for Nuclear Detection System (NDS) capabilities. These systems provide timely and critical nuclear detection data to our warfighter to ensure national security mission success. Our Systems Engineering & Integration (SE&I) team has an immediate need for a hybrid Principal Nuclear Detection System Engineer (USNDS) in El Segundo, CA with mission experience in space/ground systems for the management, development, and deployment of NDS systems to ensure on-time delivery of capabilities. As a SE&I professional, candidates will provide System Engineering (SE) services across all SE disciplines with emphasis in integration and test toward delivering operational capabilities into an enterprise system architecture. Job Responsibilities: Provide Systems...