78 customer service jobs found

Position: Sales Operations Manager Job Description: Arrow is looking for an experienced Sales Operations Manager to bring their talents to our team! What You'll Be Doing:   Lead customer supply chain program orchestration across cross-functional teams, including customer issue resolution, operational strategy development, return material authorization (RMA) oversight, and service delivery for inbound and outbound inventory hub shipments. Serve as the primary escalation point for client and operational issues, partnering with internal Arrow teams to resolve supplier, ship-to-site, contract, service, KPI, SLA, and new program capability concerns. Design and implement customer-specific processes and special service models that support program goals, operational scalability, and appropriate financial performance. Select, develop, and evaluate team members while monitoring work quality, operational execution, and adherence to program KPIs and SLAs. Support...

Position: Account Development Representative-Microsoft Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides...

Position: Inside Sales - A E Petsche Job Description: As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services. What You Will Be Doing: Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part...

Position: Inside Sales - A E Petsche Job Description: Job Description: As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services. What You Will Be Doing: Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes,...

Position Summary Odyssey has an exciting new opportunity for a Security Visitor Control Monitor supporting the Space Systems Command (SSC) System Delta 85 (SYD 85) in the United States Space Force which consists of ground-based radars and command and control systems. The System Delta delivers integrated Space Domain Awareness (SDA), missile warning and tracking, Command, Control, and Communication (C3), Battle Management, and Space Intelligence capabilities for the USSF and joint warfighters. As the Visitor Control Monitor, you will have the opportunity to grow and develop while being a cornerstone of the facilities security team.   Responsibilities The Contractor shall provide the following security support services for SSC SYD 85/S4 operations on Peterson SFB:   Perform entry and access controls 12 hours/day, 5 days/week for Building 1840, Peterson AFB. Building 1840 contains one entry point requiring such controls....

Position: Financial Analyst Job Description: We’re excited to be adding a new Financial Analyst (III) role to our Global Supply Chain finance team!  As a Financial Analyst, you will work with the Global Supply Chain organization to support multiple groups within the organization to provide global financial reporting and analysis including data mining, simple modeling, and light forecasting with an annual spend of $1B+. You will report to the Supply Chain Finance Manager and will be a key business partner to our Director & VP level operations leaders in managing their P&Ls and budgets. You will provide analysis of the organization’s financial performance against plan and forecast, perform monthly variance analysis, and prepare financial reports, charts, and other project analytics as necessary.   You'll maintain and enhance dashboards and analytics that track key metrics, identify trends, and uncover root causes. The ability to present complex data results at a...

Description: Current Secret clearance with ability to obtain Top Secret Clearance. The Program Security Representative supports DoD Industrial Security programs and assists the Wooten Facility Security Officer (FSO) as required. Responsibilities include: - Support classified document control, security education, briefings and debriefings, personnel security management, and other tasks as required. - Physical Security liaison for the facility, conduct investigations, crisis management, contract guard liaison, security integrator for service providers, and visitor control. - Create presentations and training, write/develop/implement procedures, and provide excellent customer service. - Maintain the fundamental security requirements defined by the customer/company and program. - Develop, administer, and audit security programs for compliance with government regulations associated with the protection of classified material and export controlled data. - Develops and executes...

Position: Field Sales Manager Job Description: What You Will Be Doing Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience make solid decisions on strategy and direction. Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies. Identifies and helps achieve sales branch goals, not just team goals.  Manage Team: Recruits, hires and mentors sales staff. Manage employee performance. Ensure team is trained and has resources to deliver sales plans. Coach and provide feedback to employees. Deliver high potential sales representatives for future management roles. Use managerial courage to make difficult decisions when necessary. Prepare development plans for employees.  Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by...

Position: Asset Specialist II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers...

Position Summary Odyssey has an exciting new opportunity for an Enterprise Cybersecurity SME to join the team!   In this role you will establish enterprise-level cyber security Subject Matter Expert (SME) capability to the SW&SS Directorate program offices at Peterson SFB, CO.  The primary focus of the enterprise-level cyber security requirement is, in concert with the Government Staff Level Cybersecurity, develop and implement clearly defined and consistent cyber security processes across the Directorate portfolio.  In addition, the enterprise-level cyber security SME is required to advise and provide recommendations to the Government, as well as implement direction and guidance of the government.  Support will also include, but is not limited to, full integration of cyber security into all phases of acquisition, upgrade, and modification programs, including design, development, testing, fielding, operation, sustainment, DoD Cybersecurity Authorization...

Description: Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 employees work with our partners around the world to bring the latest technology to our customers’ toughest challenges. Headquartered in Bethesda, MD, Lockheed Martin has employees based in all 50 states and more than 570 facilities that span 70 countries. This Enterprise Operations (EO) position supports the Lockheed Martin Space division located in Denver, CO. The selected candidate will be responsible for providing support to the critical programs under the responsibility of the Space Division. This IT professional will ensure that the Lockheed Martin IT systems are managed, controlled, and compliant with the Corporate Information Protection Manuals (CIPM). This includes upgrades, operations and maintenance, hardware and software installations, and service requests (servers, workstations, containers,...

Description: WHAT WE'RE DOING Join the EADGE-T team and help modernize one of the world's most advanced integrated air and missile defense systems. EADGE-T delivers an integrated air and missile defense and air battle management capability for the United Arab Emirates by connecting existing sensors, weapons, and emerging technologies into a unified defense solution. As part of the UAE Tech Refresh , you'll help deliver hardware modernization and foundational cybersecurity enhancements that will shape the next generation of the EADGE-T system. This is an opportunity to design and deploy mission-critical capabilities while partnering directly with an international customer. THE WORK As a Network Communications Engineer, you'll design, integrate, secure, and optimize the communications infrastructure that enables mission-critical air and missile defense operations. Working closely with systems, software, cybersecurity, hardware, and integration engineers, you'll develop...

Description: WHAT WE'RE DOING Join the EADGE-T team and help modernize an integrated air and missile defense and air battle management capability for the United Arab Emirates. As part of the EADGE-T UAE Tech Refresh , you'll lead the modernization of the communications infrastructure supporting one of Lockheed Martin's premier international defense programs while collaborating directly with an international customer. THE WORK As a Senior Staff Network Communications Engineer, you'll serve as the network technical authority for the UAE Tech Refresh, leading the design, integration, security, and sustainment of mission-critical communications networks. Working across systems, software, hardware, cybersecurity, and integration teams, you'll establish network architecture, define engineering standards, and guide technical decisions that ensure secure, resilient, and scalable network solutions from design through deployment. PLEASE NOTE This position requires a...

Description: WHAT WE'RE DOING Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile defense, air battle management capability for the UAE integrating existing sensors, weapons as well as new capabilities. The Tech Refresh will focus on Foundational / Cyber Security Enhancements. Join us and become a part of the team that is actively designing and developing the updated baseline and get the opportunity to work with an international customer! THE WORK EADGE-T is seeking a software engineer to join one of the agile development teams. In this role, you will: Decompose higher-level roadmap features into actionable work items Design, Implement, and integrate/test software features Perform peer reviews for fellow software engineers and debug issues as they arise Participate in technical discussions to define/solve overarching software...

Description: WHAT WE'RE DOING Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile defense, air battle management capability for the UAE integrating existing sensors, weapons as well as new capabilities. The Tech Refresh will focus on Foundational / Cyber Security Enhancements. Join us and become a part of the team that is actively designing and developing the updated baseline and get the opportunity to work with an international customer! THE WORK EADGE-T is seeking a software engineer to join one of the agile development teams. In this role, you will: Decompose higher-level roadmap features into actionable work items Design, Implement, and integrate/test software features Perform peer reviews for fellow software engineers and debug issues as they arise Participate in technical discussions to define/solve overarching software...

Description: WHAT WE’RE DOING Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile defense, air battle management capability for the UAE integrating existing sensors, weapons as well as new capabilities. The Tech Refresh will focus on Foundational / Cyber Security Enhancements. Join us and become a part of the team that is actively designing and developing the updated baseline and get the opportunity to work with an international customer! THE WORK EADGE-T is seeking a software engineer to join one of the agile development teams. In this role, you will: Decompose higher-level roadmap features into actionable work items Design, Implement, and integrate/test software features Perform peer reviews for fellow software engineers and debug issues as they arise Participate in technical discussions to define/solve overarching software...

Description: WHAT WE'RE DOING Join the EADGE-T team and help modernize the program’s technology while delivering new capabilities to the UAE customer. EADGE-T provides an integrated air and missile defense and air battle management capability that connects existing sensors, weapons, and emerging technologies. The Technical Refresh effort will focus on hardware upgrades and foundational cybersecurity enhancements. This is an opportunity to help design and develop the updated baseline while working directly with an international customer. THE WORK The Network Communications Engineer will design, configure, secure, monitor, and troubleshoot complex, high-performance communication networks supporting mission-critical systems. This role requires strong technical expertise across network architecture, integration, automation, cybersecurity, and performance optimization. You will help ensure the reliability, redundancy, security, and scalability of networks operating across...

Description: WHAT WE'RE DOING Join the EADGE-T team and help modernize the program’s technology while delivering new capabilities to the UAE customer. EADGE-T provides an integrated air and missile defense and air battle management capability that connects existing sensors, weapons, and emerging technologies. The Technical Refresh effort will focus on hardware upgrades and foundational cybersecurity enhancements. This is an opportunity to help design and develop the updated baseline while working directly with an international customer. THE WORK The Network Communications Engineer will design, configure, secure, monitor, and troubleshoot complex, high-performance communication networks supporting mission-critical systems. This role requires strong technical expertise across network architecture, integration, automation, cybersecurity, and performance optimization. You will help ensure the reliability, redundancy, security, and scalability of networks operating across...

Position: Business Product Owner, Salesforce Job Description: Summary: The CRM Business Product Owner establishes clear day-to-day business ownership of Salesforce CRM. This role is accountable for maximizing business value and measurable outcomes derived from CRM investments, including revenue enablement, productivity gains, and user adoption. As the primary business decision-maker for CRM prioritization and trade-offs, this role ensures that CRM capabilities are aligned to business priorities and deliver tangible results. Operating within a business-led governance model, this role serves as the bridge between business stakeholders and the CRM CoE, translating business needs into actionable priorities and ensuring delivery aligns with expected outcomes. What You Will Be Doing: Own business outcomes and value realization for the CRM product, with accountability for measurable impact. Define, maintain, and communicate the CRM product roadmap aligned to...

Position: Standard Product Development Manager Job Description: Summary To own, develop and drive the Multisource business within a Country / Region. To own and implement the marketing & sales strategy for Multisource in the Country / Region, working in a matrix with other region organizations, drive profitable sales and market share growth. Responsible for Multisource products What You Will Be Doing: Push/Drives Multisource products towards customer Market: Deliver profitable Multisource market share gains on her/his region On her/his region: gets the list of key customers from Sales, maintain a pipeline of Multisource quoting on her/his region. Support sales department to build a strategy using information on customer (DTAM data, AVL, competition, service need etc…) Define a complete package offer by mobilizing ARROW resources in PM, Logistic, Operations, Digital etc… Supports Sales with a supplier price strategy for the final customer...